Jaime Jaquez | Page 7

Very easy to work with. Erik was great and listened to my needs and found me the right vehicle. Would highly recommend Erik was great and listened to my needs and found me the right vehicle. Would highly recommend More

by zach.eitzen22 Verified Customer Verified Customer

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Besides purchasing the vehicle I’d been looking for, for years this was the worst experience I could’ve imagined! The ad in Auto Trader that brought me in was misleading and in retrospect I should’ve left a years this was the worst experience I could’ve imagined! The ad in Auto Trader that brought me in was misleading and in retrospect I should’ve left and continued looking for my dream vehicle elsewhere but I didn’t and things got worse. My salesperson Joe and Riley were very nice and as helpful as could be expected but the finance guy (I believe his name was Jaime) was whom made my experience so traumatizing that I never want to buy a vehicle from a dealership, especially Queabedeaux, ever again! I’m not sure if he was overworked and having a bad day or my purchase wasn’t as profitable as others he was working on but his demeanor and professionalism almost had me in tears. I ended up signing because I had gone through so much with moving my finances around, acquiring new insurances and getting money orders together to turn back at this point. The week before, Jamie had expressed they didn’t like taking personal checks for such high amounts so when I went in for the final signing I just made the money orders out for the agreed upon amount, intending on voiding my personal check. However I had become so upset while working with Jamie and in my hast to leave his office and the dealership, I accidentally left behind my personal check along with the money order stubs in an envelope. I was told someone at the dealership found the envelope and gave them to Jamie and instead of looking at his records on my account or someone contacting me they went ahead and cashed my personal check of $5000 leaving my bank account with $193. I texted my salesperson Joe right away and he said when the finance people came in they’d call me back but they never did. I called the dealership twice later that same day and they said they’d have to look into it and would call me back. They never did. The very next day when they opened I called them again and finally got a man named Adam to help me. I drove over to the dealership to prove they had cashed my check (which was fine) and after a hour or so was reimbursed a check to correct the mistake. Unfortunately I had to work with Jamie again but this time he was very nice and apologetic and worked very quickly to remedy the mistake. I never write reviews but with the urging of my family and friends I have told the story to I decided to write one. I hope this isn’t the way Quebedeaux normally conducts their business or treats their customers but from my personal experience I would never work with them again. In fact, I’ve had questions I normally would’ve reached out to the dealership to ask but instead I have found the solutions elsewhere just to avoid talking to them again. More

by southwick41 Verified Customer Verified Customer

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Muy grata experiencia por el trato del agente siempre amable y por la información bien completa que nos ofreció amable y por la información bien completa que nos ofreció More

by Rosalva lopez Verified Customer Verified Customer

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Muy buen servicio y todo muy bien explicado si lo recomiendo muy buen servicio al cliente muchas gracias por su ayuda recomiendo muy buen servicio al cliente muchas gracias por su ayuda More

by summ1212 Verified Customer Verified Customer

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Great quality service. We've been taking our GMC truck to Quebedeux for many years and always feel we're in good hands. Very professional service you can trust. Just bought We've been taking our GMC truck to Quebedeux for many years and always feel we're in good hands. Very professional service you can trust. Just bought another GMC vehicle directly from them and the whole experience went very smoothly thanks to Don in sales dept. Friendly and efficient service. More

by chris.wallace Verified Customer Verified Customer

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My ageent Luis Cruze and my finance guy Jaime were very good, I am extremely Happy with there service. I am a first time customer. I drove down from Phoenix to look at a Navigator that I could not find in good, I am extremely Happy with there service. I am a first time customer. I drove down from Phoenix to look at a Navigator that I could not find in my City. THey took excellent care of us and made sure we were Happy. It felt more like a family then a normal Dealership. I highly recomend them and my sales gaent Luis Cruze. Thank you man! More

by anthony@avantgarderms.com Verified Customer Verified Customer

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I was happy with my experience at Quebedeaux. Chet made my buying experience easy and stress free. I bought from out of State and was pleasantly surprised on the great level of support and delive Chet made my buying experience easy and stress free. I bought from out of State and was pleasantly surprised on the great level of support and delivery of the vehicle. Hassle-free for me. I highly recommend this dealership and do find Chet for your sales guy! More

by connie.sandia Verified Customer Verified Customer

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Marco Ballesteros was the best helping me out, he was just great, didnt even feel like a was buying a car of how smooth and easy he made everything just great, didnt even feel like a was buying a car of how smooth and easy he made everything More

by eballesteros08 Verified Customer Verified Customer

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Norma helped me navigate the lot, find different types of cars and what the features differentiated on them was. Then helped me a lot in getting into a price range with good insurance. Then helped me set the cars and what the features differentiated on them was. Then helped me a lot in getting into a price range with good insurance. Then helped me set the car up and was exceptional the whole way through my process and helping me understand. More

by djrfootball3 Verified Customer Verified Customer

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Everything was good, could have been great, used GMC Vehicle should get two key FOBS, that is low fruit for you, just saying Vehicle should get two key FOBS, that is low fruit for you, just saying More

by samkelmac Verified Customer Verified Customer

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