Jaime Gonzalez

As always, the service at Darien BMW is Exceptional. Staff greet you when you walk in they are knowledgeable of products and services. Staff greet you when you walk in they are knowledgeable of products and services. More

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I had a difficult to diagnose elex problem. Dealer kept me up to date and solved it in 2 days. Dealer kept me up to date and solved it in 2 days. More

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Over charging for programming they refuse to finish. If you can’t accomplish something that you said you could then you should refund that portion of the charge, not the initial diagnostic fee, but port If you can’t accomplish something that you said you could then you should refund that portion of the charge, not the initial diagnostic fee, but portion which you charge to do some thing which you failed to be able to do. If the works not completed, then the customer should be refunded for that charge More

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Great experience. Jamie is the best! Very thorough and knowledgeable. He and the rest of the staff always work to get to the bottom of any issue and explain it in easy Jamie is the best! Very thorough and knowledgeable. He and the rest of the staff always work to get to the bottom of any issue and explain it in easy to understand ways. More

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Excellent service. Kept me informed of the progress of the work being done and the issues that arose. Would recommend highly. Kept me informed of the progress of the work being done and the issues that arose. Would recommend highly. More

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Always very professional and they do fantastic work, you get what you pay for in terms of service and attitude get what you pay for in terms of service and attitude More

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Polite reception, prompt service, good value. The person handling my account was friendly, knowledgeable prompt in his response The person handling my account was friendly, knowledgeable prompt in his response More

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The team is always fast, friendly, and thorough. I appreciate the excellent service and care. I appreciate the excellent service and care. More

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My 3 year service contract had expired but they still used it. That is good customer service. The service was done within time. The car was clean inside out. I will need new tires and the deal the used it. That is good customer service. The service was done within time. The car was clean inside out. I will need new tires and the deal they gave me beats Costco in price - that’s really competitive pricing. Overall - perfect! More

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Jaime was awesome! Very attentive with updates on pricing, timing and progress. The service team had my car in and out very quickly while also making after hours pickup Very attentive with updates on pricing, timing and progress. The service team had my car in and out very quickly while also making after hours pickup simple. Absolutely recommend BMW of Darien as a whole. More

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