I have had my truck in for service and repair several
times. The dealer has always done a great job. I would recommend their service department to anyone needing their vehicle serviced.
times. The dealer has always done a great job. I would recommend their service department to anyone needing their vehicle serviced.
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by WOOD6984
Verified Customer
Verified Customer
Service Price Transparency
Went in for an oil change and tire rotation.
. Appointment was for 3pm. I got there at 2:35. They took my truck straight back and I was gone By 3:15 pm. Very quick service!
Thank you!
. Appointment was for 3pm. I got there at 2:35. They took my truck straight back and I was gone By 3:15 pm. Very quick service!
Thank you!
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by eagle19600
Verified Customer
Verified Customer
Service Price Transparency
Sep 26, 2024 -
Shottenkirk Nissan Rome responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Wonderful service for a good price.
Polite, helpful, and honest. They work to save you money rather than sell you on things you don’t need. I won’t go anywhere else.
Polite, helpful, and honest. They work to save you money rather than sell you on things you don’t need. I won’t go anywhere else.
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by JENNIFER.FAYE0WILLIAMS
Verified Customer
Verified Customer
Service Price Transparency
Sep 25, 2024 -
Shottenkirk Nissan Rome responded
JENNIFER, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Incredible attitudes from the first person I met, until
the last I dealt with when the deal was completed!!!! Would recommend this dealership group to anyone!!!!
the last I dealt with when the deal was completed!!!! Would recommend this dealership group to anyone!!!!
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by DRADER1966
Verified Customer
Verified Customer
Sep 23, 2024 -
Shottenkirk Nissan Rome responded
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!
So friendly and nice comfy area while waiting.
Very timely also. Nice atmosphere. Also enjoyed the coffee
Very timely also. Nice atmosphere. Also enjoyed the coffee
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by PLIPNACK
Verified Customer
Verified Customer
Service Price Transparency
Sep 23, 2024 -
Shottenkirk Nissan Rome responded
Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!
Great service and great atmosphere!
Made sure I was safe to drive home back to Alabama
Made sure I was safe to drive home back to Alabama
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by SHAYA.RABURN
Verified Customer
Verified Customer
Service Price Transparency
Sep 16, 2024 -
Shottenkirk Nissan Rome responded
SHAYA, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Rome!
Awesome experience everytime I visit/Staff is always
friendly & helpful on things that need immediate attention 👍🏽
friendly & helpful on things that need immediate attention 👍🏽
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by DWISE196725
Verified Customer
Verified Customer
Other Employees Tagged:
Matt Duvall
Sep 13, 2024 -
Shottenkirk Nissan Rome responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!
Exceptional!
! Everyone we encountered was professional & friendly. The sales experience was not high pressure and they were very responsive to communications both
! Everyone we encountered was professional & friendly. The sales experience was not high pressure and they were very responsive to communications both in person and via text when needed. Service department was also courteous and professional. Almost spot on with their estimated completion time. The entire building was very clean, plenty of space to wait. The very best experience we've ever had. We will continue to have our vehicle serviced at Shottenkirk and would purchase from them again. Highly recommend!
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by SUSAN.PEARSON123
Verified Customer
Verified Customer
Sep 12, 2024 -
Shottenkirk Nissan Rome responded
SUSAN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!
Fast professional nice waiting room nice helpful would
recommend definitely will be bringing my car back
recommend definitely will be bringing my car back
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by DLUMP2023
Verified Customer
Verified Customer
Service Price Transparency
Sep 12, 2024 -
Shottenkirk Nissan Rome responded
Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Rome!
Service department is always great.
Pricing is a little high but expected. We will use this dealership again in the future
Pricing is a little high but expected. We will use this dealership again in the future
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by MWESMAN
Verified Customer
Verified Customer
Service Price Transparency
Sep 09, 2024 -
Shottenkirk Nissan Rome responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!