Jacob Stewart | Page 10

made the car buying experience painless. great service and fast replies to all emails. would recommend great service and fast replies to all emails. would recommend More

by jdomina Verified Customer Verified Customer

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I am so lucky that I got Jacob as the sales consultant for decision making on my new 2024 Subaru Outback. He is such a good listener, making me feel heard. Jacob guided me through the process, asking cl for decision making on my new 2024 Subaru Outback. He is such a good listener, making me feel heard. Jacob guided me through the process, asking clarifying questions and answering my concerns. He is a very good communicator and followed up appropriately every step of the way. This was a big step up for me, as I traded in a 22 year old car. As an older person and a woman, I appreciated being taken seriously and being heard as I communicated my decisions. There was absolutely no pressure at any point from test drive to signing the deal. I think Jacob is way above average in today's customer service world. Alex was very helpful with the follow-up for Q and A after I bought my new Subaru Outback. He listened to my various questions, and provided answers in terms that I could easily understand. He normalized what was confusing for me, so I never felt stupid about lack of experience with new car technology. From the beginning of the session, I felt heard and felt reassured as I continued this steep learning curve with my first new car after 22 years. It is wonderful to know I can contact him in the future if I get stuck. More

by cwhillo Verified Customer Verified Customer

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Jacob was very helpful and responsive. I was very pleased with the customer service and the process of buying a car from out of state and arranging to have it shipped to Alaska. I was very pleased with the customer service and the process of buying a car from out of state and arranging to have it shipped to Alaska. More

by mcclurgcj Verified Customer Verified Customer

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Jacob Stewart was the perfect salesperson--very knowledgeable without pressure to buy. I can recommend Jacob without reservation. I have purchased multiple vehicles from Carter Subaru in Shoreline, knowledgeable without pressure to buy. I can recommend Jacob without reservation. I have purchased multiple vehicles from Carter Subaru in Shoreline, and they have always provided excellent maintenance services. They are also very responsive to my questions along the way. I love that they provide a courtesy car for more major maintenance! More

by tlongsea Verified Customer Verified Customer

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Such a pleasant experience buying my new car! Thank you to all who helped me with my purchase. I have already recommended this dealership to others Thank you to all who helped me with my purchase. I have already recommended this dealership to others More

by ps.gregory Verified Customer Verified Customer

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