Jacob Smith | Page 4

I have always loved buying cars from Handy Toyota. Their service department is great and the sales people are very friendly. Todays visit was for an recall. Alan was on top of all my questions and nev Their service department is great and the sales people are very friendly. Todays visit was for an recall. Alan was on top of all my questions and never forgot about the details that I had asked for. I asked for touchup paint for both of my Toyota cars and it was not in stock, so it has been ordered. There’s a reason we keep on going back to Handy Toyota to buy all our cars. More

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The staff are helpful and knowledgeable. The location is convenient. The waiting area is comfortable. The location is convenient. The waiting area is comfortable. More

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I recently had the pleasure of purchasing a Toyota Venza from Handy Toyota, and the experience was nothing short of amazing. From the moment I started my car search, I was met with a level of professionalis from Handy Toyota, and the experience was nothing short of amazing. From the moment I started my car search, I was met with a level of professionalism and courtesy that truly set Handy Toyota apart. Jake Smith, my sales associate, was incredibly knowledgeable and patient throughout the entire process. Since I was purchasing the car from out of state, Jake created a personalized video for me to see the car up close and personal. In addition he took the time to answer my questions and understand my needs and preferences, ensuring that I found the perfect vehicle. I also want to extend my gratitude to Mason Maltais, who provided exceptional support and assistance in financing, purchasing, and making arrangements for me to pick up my vehicle. Mason's expertise and willingness to go above and beyond to address any questions or concerns further solidified my confidence in choosing Handy Toyota. After purchasing my vehicle, Mason made arrangements to register my car and bring the registration and plates to me, so I did not have to make the 4 hour drive to Vermont from Massachusetts a second time. The team at Handy Toyota made the car buying experience seamless and stress-free. I highly recommend Handy Toyota to anyone in the market for a new vehicle. Their commitment to excellent service and customer care is truly commendable. Thank you, Jake and Mason, for making my Toyota Venza purchase a memorable one! More

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Great Team and great service. It's a pleasure to get all our vehicles from Them. They make purchasing and leasing easy like child play. Thank you Guys Tony Devito CEO/PAGA IN It's a pleasure to get all our vehicles from Them. They make purchasing and leasing easy like child play. Thank you Guys Tony Devito CEO/PAGA INC More

by tdevito Verified Customer Verified Customer

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My experience with searching and finding the perfect car was excellent. The staff was very professional, proficient and knowledgeable. was excellent. The staff was very professional, proficient and knowledgeable. More

by hjlyford Verified Customer Verified Customer

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Handy Toyota is the very best dealership anywhere. There service, parts, rentals, and vehicles are second to no one! They go above and beyond for anything I need. There service, parts, rentals, and vehicles are second to no one! They go above and beyond for anything I need. More

by cotas2010 Verified Customer Verified Customer

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Great experience with Handy Toyota. This is my second purchase and I would highly recommend them to anyone in the northern Vermont area. This is my second purchase and I would highly recommend them to anyone in the northern Vermont area. More

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I was very impressed with Handy Toyota when I purchased my Toyota Tacoma from t my Toyota Tacoma from t More

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Jacob was a true professional salesman and very helpful. I would recommend him to anyone wanting to buy a car or truck.He is a great asset to the dealership and I would call him if I wanted to buy another ca I would recommend him to anyone wanting to buy a car or truck.He is a great asset to the dealership and I would call him if I wanted to buy another car in the future. Dennis was also a true professional financial manager.He explained everything so you understood every part of the transaction of buying my truck.He made you feel comfortable and happy in the whole process of becoming a new customer of Handy Toyota and I am looking forward to a future purchase. Thank you for the great experience. More

by perrybryan Verified Customer Verified Customer

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Purchase of the vehicle was fine. Service Dept needs a lot of work. It took 4 visits to fix roof trim piece that was pointed out at first service after purchase. Should have been q Service Dept needs a lot of work. It took 4 visits to fix roof trim piece that was pointed out at first service after purchase. Should have been quickly repaired under warrantee. Had 5k service 1.5 weeks before last service, maintenance message left active, told my oil filter plastic was broke and had to be replaced. Told they would let me know when the trim fix clip comes in. 3-4 days later scheduled return to fix roof trim, and clean and lubricate brakes($305 service) At last service was told by service rep, brakes service work was $305, roof trim clip minor cost likely done under warranty. Car service completed, service rep attempted to charge me $505. I immediately objected, a small trim clip should not cost $200, let alone should I be charged given I have telling service dept every time I came in since 5k odometer telling service dept about this. Finally at 39k miles service rep is telling me this was not under warrantee. Service rep consulted with other work colleagues and dropped the charge under warranted. I left the dealership, I read the service report all fluids topped off and checked. Next day I used the washer fluid, first shot of fluid, Washer fluid message indicates low requiring to refill. Washer fluid reservoir was so empty it required a whole jug of washer fluid. I don’t trust the quality of the work, or the cost is competitive. Not a happy customer at all. More

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