Jacob Grimm | Page 9

They scheduled my vehicle in quickly, diagnosed and fixed the problem. They are always friendly and respectful. the problem. They are always friendly and respectful. More

by schapman3194 Verified Customer Verified Customer

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If you’re looking for a Ford dealership where things actually get done instead of disappearing into the mysterious “we’ll check on that” void, go see Jacob and Phil. These two are basically the dynamic actually get done instead of disappearing into the mysterious “we’ll check on that” void, go see Jacob and Phil. These two are basically the dynamic duo of car care. I’m convinced they could fix a flat tire with nothing but a paperclip and sheer determination. Every time I walk in, Jacob already knows what’s wrong just by the way my car limps into the parking lot. Phil backs him up like, “Yep, we’ve seen this before,” and next thing I know, my car is running smoother than my life choices. They get the job done, they get it done fast, and somehow they make it fun. If Ford gave out superhero capes, these two would be wearing them. Five stars—because six isn’t an option. More

by BRITTANYMYERS412 Verified Customer Verified Customer

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Great service. Everything went smoothly and the team performed the service in a quick, timely and efficient manor. Everything went smoothly and the team performed the service in a quick, timely and efficient manor. More

by Ceg99 Verified Customer Verified Customer

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Was in for a recall. Although my vehicle wasn't able to be repaired after the recall. I was thoroughly advised why and what was needed to repair the issue. Although my vehicle wasn't able to be repaired after the recall. I was thoroughly advised why and what was needed to repair the issue. More

by cerovacj Verified Customer Verified Customer

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White's did an excellent job getting my C-Max ready for me to drive. They picked my car up and returned to me which was very helpful. Explained all work being done and gave me cost which I appreciated. me to drive. They picked my car up and returned to me which was very helpful. Explained all work being done and gave me cost which I appreciated. More

by Sheryl Funk Verified Customer Verified Customer

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We have always received excellent service from whites T hey are great to deal with always hey are great to deal with always More

by darlaharris521 Verified Customer Verified Customer

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Well I dropped my van off on Friday morning, finished Monday afternoon 2 rotors/p Monday afternoon 2 rotors/p More

by rbjames67 Verified Customer Verified Customer

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I took my car in for a check engine light they said they fixed it but I drove it 25 miles and the light came back on and I have to wait 6 days to get it back into the shop fixed it but I drove it 25 miles and the light came back on and I have to wait 6 days to get it back into the shop More

by LISA.A.VOSHEL Verified Customer Verified Customer

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I have been a loyal customer for years, however with the last service I received I will no longer use this dealership. I had to initiate every phone call but two to inquire about the progress of my service. last service I received I will no longer use this dealership. I had to initiate every phone call but two to inquire about the progress of my service. I also had to inform them about a recall that needed addressed. Further more additional work was done and the cost was never discussed with me prior to the work being done. My vehicle was in the shop over nine days for a clock spring replacement that turned into a bigger repair because of the incompetence of the technician. More

by STOREREWARDS13 Verified Customer Verified Customer

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Need to fix xxxx right the first time. They also need to keep there heads together on dates and times for when a cars gonna be done. They also need to keep there heads together on dates and times for when a cars gonna be done. More

by torisben3 Verified Customer Verified Customer

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