Dealership Experience
20 yrs, 11 mos
Industry Experience
27 yrs, 3 mos
82 Reviews
Write a Review82 Reviews of Jacob Byrd
August 15, 2026
I’ve been leasing vehicles through Jacob Byrd at D&M Leasing since 2010, and he continues to deliver excellent service. He’s a strong communicator who responds quickly to both phone calls and emails, an Leasing since 2010, and he continues to deliver excellent service. He’s a strong communicator who responds quickly to both phone calls and emails, and he’s consistently customer-service oriented. Earlier this year we leased a 2026 Lexus RX 350. When an issue came up with delivery, Jacob personally brought the new vehicle to our house and picked up our previous RX 350. He’s also arranged for D&M to handle drop-off and pickup on other vehicles we’ve leased over the years, which has been a real convenience. I especially appreciate that all the paperwork is handled through DocuSign. It saves a lot of time by eliminating the need to meet in person. Jacob makes the leasing process straightforward and reliable. Highly recommend him if you’re looking for a professional, responsive leasing experience. More
July 02, 2026
Working with Jacob Byrd made this an unbelievably awesome experience! You truly feel like you have a consultant/advisor in your corner, not a sale person. He treats you as if you were family. I will never experience! You truly feel like you have a consultant/advisor in your corner, not a sale person. He treats you as if you were family. I will never buy another car from anyone without consulting with him first! More
May 01, 2026
I would like to thank Jacob Byrd for an outstanding job with getting my wife and I a new Acura MDX. Jacob showed a lot of patience as we were indecisive on trim level and color. Jacob worked with us and ev with getting my wife and I a new Acura MDX. Jacob showed a lot of patience as we were indecisive on trim level and color. Jacob worked with us and even made an arraignments for us to go to the dealership and take a test drive and look at trim levels prior to purchase. Very appreciative and love the Acura. Perfect color and trim level. More
April 29, 2026
I have been a customer of D&M for 20+ years most all of that time has been with Jacob Byrd. Love the fact that you keep a new vehicle under warranty and better than going dealership to dealership that time has been with Jacob Byrd. Love the fact that you keep a new vehicle under warranty and better than going dealership to dealership More
April 13, 2026
Jacob Byrd is the most dependable and knowledgeable lease director I’ve worked with in my 20 years of leasing. He consistently delivers exceptional service, expert guidance, and a level of professionali director I’ve worked with in my 20 years of leasing. He consistently delivers exceptional service, expert guidance, and a level of professionalism that stands out in the automotive industry. Jacob always puts his customers first and works hard to ensure every lease is structured to their advantage. His care, integrity, and long‑term commitment to his clients make him a true asset. Highly recommend! More
October 14, 2025
I wanted to trade my car in for a newer one but I had a lot of questions about different cars and the options I had. When Jacob Cummings was assigned to me he made it so easy and answered every question I lot of questions about different cars and the options I had. When Jacob Cummings was assigned to me he made it so easy and answered every question I had plus more. He replied almost immediately every time I messaged him and was super attentive! I’ve had a couple of agents help me before but he’s been the most helpful by far, he really did make my experience with D&M easy and efficient. Thank you Jacob for all your help! More
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