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I had a great experience working with Jacob at
City Volkswagen of Highland! He was professional, patient, knowledgeable, and very helpful throughout the entire process. He took the time to answer
City Volkswagen of Highland! He was professional, patient, knowledgeable, and very helpful throughout the entire process. He took the time to answer all my questions, address my concerns, and work hard to get me the best deal possible. I truly appreciate his honesty, communication, and excellent customer service. I highly recommend Jacob to anyone looking to purchase a vehicle!
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by Jrobinson21879
Nov 04, 2026 -
City Volkswagen of Highland responded
Your recognition of Jacob’s clear communication and attention to your questions means a lot to our team. We’re happy you felt supported throughout your new Volkswagen Atlas purchase, and we appreciate your recommendation!
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
He made evening easy.
I have him all the pay stubs, and my insurance agent called him to exchange info. All good.
I have him all the pay stubs, and my insurance agent called him to exchange info. All good.
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by C1919
Oct 28, 2026 -
City Volkswagen of Highland responded
We're glad Jacob made purchasing your new Volkswagen Jetta feel straightforward and that exchanging information with your insurance agent went smoothly.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Jacob was professional and friendly!
I highly recommend him if you’re looking to purchase a vehicle!
I highly recommend him if you’re looking to purchase a vehicle!
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by torris74
Oct 28, 2026 -
City Volkswagen of Highland responded
Your recommendation of Jacob means a lot to our team. We're happy you enjoyed his welcoming approach during your new Volkswagen Jetta purchase.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Jacob and Nick were amazing, helped us get what we want
and very professional! Highly recommend anyone down to City Volkswagen of Highland!
and very professional! Highly recommend anyone down to City Volkswagen of Highland!
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by Danny19644
Oct 22, 2026 -
City Volkswagen of Highland responded
Our team enjoyed helping you with your purchase of the Volkswagen Atlas Cross Sport. Hearing you found Jacob and Nick so helpful and professional means a lot to us.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Jacob was very helpful and respect and great working with
he made a way for us and got us what we want
he made a way for us and got us what we want
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by Elboybust
Service Price Transparency
Oct 22, 2026 -
City Volkswagen of Highland responded
Knowing that Jacob’s assistance helped you get exactly what you wanted from the service on your Atlas means a lot to our service department. Thank you for the five-star rating.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Great service and answered a lot of questions!
Would definitely come back to the dealership.
Would definitely come back to the dealership.
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by Nevermorr
Oct 08, 2026 -
City Volkswagen of Highland responded
Knowing you found our service helpful and felt well-informed means a lot to our team. We look forward to welcoming you back to our dealership with your Golf R.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Jacob,Nick and Alex could not have been more helpful when
I traded in my GTI for a Golf R.
They answered all my questions and were always very polite and courteous.
Would highly recommend this dealership
I traded in my GTI for a Golf R.
They answered all my questions and were always very polite and courteous.
Would highly recommend this dealership.
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by ameribrit
Oct 08, 2026 -
City Volkswagen of Highland responded
Our team enjoyed assisting you with the trade-in of your GTI and the purchase of your new Golf R. Knowing that Alex, Jacob, and Nick handled everything with courtesy and professionalism and answered all your questions is truly rewarding. Thank you for recommending our dealership.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Jacob was great to work with.
He made the process super simple and got us out quickly!
He made the process super simple and got us out quickly!
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by Linda
Sep 26, 2026 -
City Volkswagen of Highland responded
We’re glad Jacob made your purchase process for your new Tiguan so straightforward and quick. Your kind words and five-star rating mean a lot to our team.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
We had a great experience.
Jacob was awesome. I am not the easiest customer when it comes to car buying and Jacob found exactly what I wanted and at a price that was in my budg
Jacob was awesome. I am not the easiest customer when it comes to car buying and Jacob found exactly what I wanted and at a price that was in my budget.
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by Brooke
Sep 26, 2026 -
City Volkswagen of Highland responded
Our team enjoyed helping you find your new Volkswagen Tiguan within your budget. Jacob is grateful for your praise, and knowing we could make the car buying process feel effortless means a lot to us.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
We had some negotiations issues in the beginning, but
they were resolved. I ended up purchasing the vehicle auntie at the agreed price
they were resolved. I ended up purchasing the vehicle auntie at the agreed price
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by riggiop21
Sep 23, 2026 -
City Volkswagen of Highland responded
We’re glad the negotiation process settled smoothly and that you were able to purchase your Volkswagen Atlas Cross Sport at the agreed price. Your five-star rating means a lot to our team.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com