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Jack Staray
Jack Staray at Lou Sobh Honda

Jack Staray | Page 2

Service Advisor

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

Contact Me
5.0
42 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

10 yrs, 2 mos

Languages Spoken

English English

5.0

42 Reviews

Write a Review

42 Reviews of Jack Staray

May 06, 2026

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Employee Rating

I recently moved to Cumming so this was my 1st time at this dealership. Service here was so much better than my last dealership. Jack took the time to explain the coverage I had on my vehicle and answer m More

by jans0812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 14, 2026

Lou Sobh Honda responded

Thank you for the wonderful feedback! We’re so glad your first visit with us was a positive one and that Jack took the time to answer all your questions and explain your coverage thoroughly. Welcome to the Lou Sobh Honda family!

April 30, 2026

Dealership Rating
Employee Rating

He was nice and very honest. I do not like that Honda was not able to fix my fuel door because it wasn’t doing the thing needed so he could see it. He told me that I could bring More

by suehalcomb
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Goode

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May 02, 2026

Lou Sobh Honda responded

Thank you for your feedback. We’re glad to hear John provided honest and helpful service. We understand how frustrating intermittent issues can be, and we’re always here if you decide to bring your vehicle back in for another look. We truly appreciate you choosing Lou Sobh Honda.

April 26, 2026

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Employee Rating

Courteous, professional, knowledgeable,, accomodating and polite. As planned, schedule maintenance was completed in a timely manner. More

by moyas1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2026

Lou Sobh Honda responded

Thank you for your kind review! We’re happy to hear your service was completed in a timely manner and that you had a professional and accommodating experience. We appreciate your business!

April 15, 2026

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Employee Rating

Less wait time and good amenities at service center. Kept informed throughout and transparency in pricing More

by dograravi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2026

Lou Sobh Honda responded

Thank you for your feedback! We’re glad you experienced efficient service, clear communication, and transparent pricing. Providing a comfortable and honest service experience is always our goal. We appreciate your support!

April 11, 2026

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Employee Rating

Great service. Check in was easy. When they could not finish the job because of a missing part, they quickly set me up with a rental car. The job was finished the f More

by ron.burnette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Goode

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Apr 16, 2026

Lou Sobh Honda responded

Thank you for your great review! We’re glad to hear your check-in was smooth and that our team was able to quickly assist with a rental while your vehicle was being completed. We appreciate your patience and thank you for choosing Lou Sobh Honda!

March 27, 2026

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Employee Rating

5 Jack was really nice and answered all my questions. He updated me about the status of services during my wait there. More

by narnekc
Recommend Dealer
Yes

Other Employees Tagged: Jack Staray

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Mar 30, 2026

Lou Sobh Honda responded

Thank you for the great review! We’re so glad to hear Jack took great care of you, answered all your questions, and kept you updated throughout your visit. We truly appreciate your support and thank you for choosing Lou Sobh Honda!

March 19, 2026

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Employee Rating

Prompt service done professionally We starting coming to Lou Sohb last year and bought a new ridgeline and have my wife's passport in multiple times for service. We will be back More

by jpducar
Recommend Dealer
Yes

Other Employees Tagged: Jack Staray

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Apr 02, 2026

Lou Sobh Honda responded

Thank you for the great review! We’re so glad to hear you’ve had consistently positive experiences with both your purchase and service visits. We truly appreciate your continued trust in Lou Sobh Honda and look forward to seeing you again!

March 17, 2026

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Employee Rating

Good service I can count on! Lou Sohb Honda cares about it's customer's, reliable service! More

by TNOE8243
Recommend Dealer
Yes

Other Employees Tagged: Jack Staray

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Mar 17, 2026

Lou Sobh Honda responded

Thank you for the great review! We’re glad to hear you can count on us for reliable service. Taking care of our customers is always our top priority. We appreciate you choosing Lou Sobh Honda!

March 14, 2026

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Employee Rating

Jack Staray was fantastic. Clear communication and amazing courtesy. He exceeded expectations. Thank you, Jack. More

by Noah S
Recommend Dealer
Yes

Other Employees Tagged: Jack Staray

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Mar 17, 2026

Lou Sobh Honda responded

Thank you for the great review, Noah! We’re thrilled to hear that Jack provided clear communication and excellent service. He’ll be happy to know he exceeded your expectations. We appreciate you choosing Lou Sobh Honda!

February 28, 2026

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Employee Rating

Good customer service He tried to explain why my day's car doesn't not need tires Bali More

by Janice049
Recommend Dealer
Yes

Other Employees Tagged: Jack Staray

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Mar 03, 2026

Lou Sobh Honda responded

Thank you for your feedback, Janice. We’re glad to hear you received good customer service and that our team took the time to explain the recommendations regarding your tires. We always want our customers to feel informed and confident in the condition of their vehicle. If you ever have additional questions about your vehicle or its maintenance, we’re always here to help. Thank you for choosing Lou Sobh Honda!

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