Jack Ketzer
Jack Ketzer at Lia Hyundai Albany

Jack Ketzer

Parts Assistant

Lia Hyundai Albany

945 Central Ave
Albany, NY 12205

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6 Reviews
not yet
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6 Reviews

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6 Reviews of Jack Ketzer

January 15, 2025

Dealership Rating
Employee Rating

Frederick Jacobs did an excellent job at taking care of me. I would recommend him and Lia to anybody. Great job! See you for the next car this fall. More

by jensenneil56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frederick Jacobs in the service department

Jan 16, 2025

Lia Hyundai Albany responded

Thanks for letting us know how satisfied you were with Frederick's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

November 16, 2024

Dealership Rating
Employee Rating

don't write well, but we (my and I ) both felt that all was well presented and that they were happy and glad there were no problems with us and did all they could to to please us. All 1i well at this time' More

by Guru
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2024

Lia Hyundai Albany responded

Guru, thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

July 20, 2023

Dealership Rating
Employee Rating

Had purchased a vechile previously from Lia Hyundai traded it in last fall for another Hyundai but at a different dealership my mistake came back for servicing on the new vecjile and plan to stay. More

by EPERRAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Carpenter

Jul 20, 2023

Lia Hyundai Albany responded

Hey, we're so happy to have you back! Nothing means more to us than your complete satisfaction, and our team will work diligently to make sure you and your Hyundai are well taken care of. We wish you safe travels until your next appointment!

March 25, 2022

Dealership Rating
Employee Rating

Finally someone seems to know what they're doing with a Hundai Electric car, a kona. Chris is wonderfully knowledgeable and willing to share his knowledge. Tim got the paperwork through quickly. All and More

by robertforman
Customer Service
Recommend Dealer
Yes
Mar 30, 2022

Lia Hyundai Albany responded

Robert, Thank you for your 5-star rating! We are so glad that Chris and Tim took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 01, 2021

Dealership Rating
Employee Rating

Unexpected visit to LIA with a giant screw in my tire. I was warmly greeted and unfortunately for Me the screw was too close to the sidewall. They had my exact tire in stock. Price was fair and it only too More

by Hallux62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2021

Lia Hyundai Albany responded

Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. We look forward to serving your automotive needs in the future.

November 19, 2020

Dealership Rating
Employee Rating

The staff in service department is very professional and courteous I love coming to Lia Hyundai. Lia Hyundai I have faith in their dealership and management staff More

by Goodbee1218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desitin Baker, David Bedian

Dec 02, 2020

Lia Hyundai Albany responded

Thank you for your time and for your loyalty to Lia Hyundai of Albany over the years. We are delighted to hear that we provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!

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