JEAN LECLAIRE

It was a good experience. Jean was a great guy to work with. Very calm, respectful and not pushy. I enjoyed the experience. It was fun, and we really love Jeep we purchase Jean was a great guy to work with. Very calm, respectful and not pushy. I enjoyed the experience. It was fun, and we really love Jeep we purchased. More

by BRANCACCIOHOMES Verified Customer Verified Customer

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I highly appreciate the kind words and helpfulness the sales staff and finance department assistanting me in my purchase of my 2022 Ford F450. Hats off to my salesman Jean . sales staff and finance department assistanting me in my purchase of my 2022 Ford F450. Hats off to my salesman Jean . More

by daleshannon42 Verified Customer Verified Customer

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Jean, Bruno and Ira make my shopping experience easy and stress free. I would recommend them anytime. stress free. I would recommend them anytime. More

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Great price, excellent dealer name Bruno. Delivery weas great, all the guys helped me a lot with all the needs Delivery weas great, all the guys helped me a lot with all the needs More

by DIMAS0 Verified Customer Verified Customer

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My car was misrepresented and no a CPO and the dealership did nothing to help me did nothing to help me More

by jeanpmorante Verified Customer Verified Customer

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Lier they tricked me information on website not accurate be ready to add at least 10,000 to advertise price be ready to add at least 10,000 to advertise price More

by raymav3 Verified Customer Verified Customer

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JEAN LECLAIRE Is the best salesman. He was extremely helpful and patient. The process was smooth and efficient. He was also very knowledgeable. He was extremely helpful and patient. The process was smooth and efficient. He was also very knowledgeable. More

by hangerr Verified Customer Verified Customer

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I purchased my 2026 Jeep remotely (while I was out of the USA on business). Jean and his team, including Ira in Finance, were absolutely essential to making this transaction smooth and uncomplicated. Jean, i USA on business). Jean and his team, including Ira in Finance, were absolutely essential to making this transaction smooth and uncomplicated. Jean, in particular, was an excellent communicator. When I arrived in Aventura to take delivery, Jean was able to have everything ready for a smooth delivery; he introduced me to all the features of the Jeep and was ready to answer every question and concern. This was a an excellent experience overall. More

by M0 Verified Customer Verified Customer

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I had an amazing experience at this dealership Walter and IRA made the experience so easy and straightforward by far the best experience I’ve had in any dealership ever! and IRA made the experience so easy and straightforward by far the best experience I’ve had in any dealership ever! More

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Never fully trust a 5-star review, or a 1-star review. The 2-4 stars are where it's at, because even most good places have some flaws, and most bad places have some good. This is a bad place with the slig The 2-4 stars are where it's at, because even most good places have some flaws, and most bad places have some good. This is a bad place with the slightest good. The good: Excellent selection of vehicles. That's it, and they get an additional star for that. The bad: Everything else. - I bought a 2023 Jeep Wrangler Unlimited in Summer 2024, got it in manual transmission which is rare to find, they said they get maybe 6 of them a year, and there's 6 in the lot. The tires need to be pumped up (pressure was in the teens) and the battery had to be jumped to test drive. Stepping on the brakes sent clouds of dust into the streets. Other than that, it drove great. - They wanted to sell it for the same price as a brand-new 2024 Wrangler. They said "we can sell this anytime we want". I said, "you told me you get maybe 6 manual transmission Wranglers a year, there are 6 in your lot and 2024s are already filling your lot". The salesman laughed because I caught him in a trap. He went to "talk to his manager" and they agreed to a lower price only if I would finance when I wanted to purchase in cash. He said I can pay it off right away with financing. When we agreed, we went to finance department and they told me I need to make a minimum of 6 monthly payments or something before I can pay off the loan. So, I got caught by a blatant lie, but whatever, it would only cost a couple hundred more. I stupidly opted to purchase a few coverage insurances which the dealership themselves don't honor. - When I come to pick up the Jeep, I call ahead of time as instructed to let them know I am coming. When we show up, this lady tells me to sit down. When I go to use the restroom she tells me "no, sit over there". I tell her " no, I'm going to use the bathroom, I'm an adult". We proceeded to wait while the dealership has a meeting where the manager repeatedly shouts "Shut the xxxx Up!" It was literally after every statement he made, it must be the dealership's slogan. I was waiting for everyone to start chanting "Shut the xxxx Up!" since it was repeated so often and so loudly. - The very next week I get an email from the dealership telling me to come buy another identical 2023 Jeep Wrangler Unlimited in manual transmissioni for $10,000 less than I paid because they're trying to clear them out. They played me and I fell for it. Good for them. - When it comes time to use the maintenance contract that I paid for, the service department honored the first oil change. At the second one they told me they no longer accept it because they only get reimbursed $80 for the service which is unacceptable for the work they put in. So why is that my fault? Who knows. I call the insurance company to cancel and they tell me I need to call the dealer to cancel since they sold it to me. I call the dealer who tells me I have to call the insurance company. I call the insurance company who tells me they can't cancel. I call the dealer again and they tell me they'll have someone call me back. No one ever called back. I called the dealer again months later to cancel and this time they told me they'll send me an email with cancellation form. Why didn't they just send that the first time? Because they know that most people won't have the time to keep following up with them and it had been 3-4 months already before I remembered to follow up. Now I've driven 4000 more miles and its months later so my refund will be less. Again, I fell for their trap. Bottom Line: Come here to look at the selection, you'll find anything you're looking for. Don't expect any customer service, and stay far, far away after you purchase. Give your business to someone else. Or better yet, find what you want and go to a different dealership to have that vehicle sent over. It will be well worth the cost of transferring than to deal with the crooked group here. More

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