J.R. Gonzalez | Page 11

A great car buying experience I felt very comfortable with Wally not pressuring me. We had a lot of good discussions about the Rouge. Love the car. Everyone was very friendl I felt very comfortable with Wally not pressuring me. We had a lot of good discussions about the Rouge. Love the car. Everyone was very friendly and accommodating. Shannon Rose in service is excellent. Dick A. More

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Excellent service We were very pleased with the professional and courteous handling of the sale of our new Murano. We drove 300 miles to deal at this dealership. We We were very pleased with the professional and courteous handling of the sale of our new Murano. We drove 300 miles to deal at this dealership. We appreciate you, Mark. You were awesome. More

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Great Experience My experience with Alex Zevelev and Eden Prairie Nissan was fabulous. Alex was very informative and never pressured me to make a decision. I can't t My experience with Alex Zevelev and Eden Prairie Nissan was fabulous. Alex was very informative and never pressured me to make a decision. I can't think of anything that could have been done better and I love my new Rogue. More

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Great dealership Kirk Rose is very knowledgeable, explains everything well, follows up and is friendly. In fact, everyone at the dealership is the same. That's why I Kirk Rose is very knowledgeable, explains everything well, follows up and is friendly. In fact, everyone at the dealership is the same. That's why I didn't look anywhere else for my new car. More

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Good but long Process was good but waited a long time for finance manager because they were short 1 finance person. Everyone was very nice and helpful though Process was good but waited a long time for finance manager because they were short 1 finance person. Everyone was very nice and helpful though More

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Excellent Customer Service with No Pressure! I was given the opportunity for a budget and several options which were respected by the sales associate - Bryan and finance manager- Bill. Excellent I was given the opportunity for a budget and several options which were respected by the sales associate - Bryan and finance manager- Bill. Excellent communication with comparisons of other vehicles! Honesty! More

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Thank you to Chuck! Our salesman, Chuck, finance man JR and Sales Manager Chris made everything happen! Thank you to our team! Chuck is super! He listened and really help Our salesman, Chuck, finance man JR and Sales Manager Chris made everything happen! Thank you to our team! Chuck is super! He listened and really helped us find the right deal! More

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Buick GS Great dealership and great people!! I had a car in mind when I started this thing but they opened my mind to so many great options! I think they take Great dealership and great people!! I had a car in mind when I started this thing but they opened my mind to so many great options! I think they take their time and really find the right car for you and in your price range. Don’t go to a dealership and be stubborn, be open to new options and let your gut feeling find the right car for you! Thanks Eden Prairie Nissan!! 10/10 would recommend More

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Responsive to what I was looking for in a vehicle I'd done my research and had narrowed it down to a used Nissan Rogue or a used Honda CRV (note: I'm a previous CRV owner...and was VERY happy with tha I'd done my research and had narrowed it down to a used Nissan Rogue or a used Honda CRV (note: I'm a previous CRV owner...and was VERY happy with that vehicle). I'd been in contact with Jim Tang via internet/email. Was surprised he wasn't my face-to-face contact when I'd arrived (this was my expectation following internet/email contacts with a Honda dealer and another Nissan dealer). The quickly paired me up with Phil Trovato....very nice man, knowledgeable about Nissan Rogues AND what they had on their lot. The vehicle I'd driven out their to see/test drive didn't have cruise control. I asked Phil if he'd check their inventory when we got back to see if they had something that fit what I was looking for in year/miles/features. I purchased a 2015 Rogue with 25,000 miles and the features I was looking for. My only criticism is in regards to the pressure to "seal the deal" before looking at the financing/interest options. Knowing my credit score, I had to figure out what I thought was my worst case scenario for figuring out the monthly payment might be. I'd rather have financed the car thru my credit union rather than Nissan...but was told that my credit union had stepped back from their local financial network (which is not what my CU told me when I checked with them a few days later). I also worked with JR on the financing. Have to say, I've never been a big fan of service warranty plans on anything...but he convinced me that $21/month was a good repair related "insurance" investment. Heck, when you think that it's pretty easy to blow $20 on a move/popcorn&soda, $21 for extending the coverage/service on the vehicle seemed a reasonable investment especially with the courtesy "loaner" thrown in. I've had the car for just about a week and am happy with it so far. The true test will be the MN winter/snow experience. More

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Excellent Customer Service I really enjoyed working with Chris B, Bryan and JR. They were very professional and addressed each of my needs. They are all assets to your organizat I really enjoyed working with Chris B, Bryan and JR. They were very professional and addressed each of my needs. They are all assets to your organization. Paul More

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