J.D. Burns | Page 2

Poor customer service. They do not ful inspection their vehicles before selling them. They use the bait and hook method to deceive customers They do not ful inspection their vehicles before selling them. They use the bait and hook method to deceive customers More

by T.J. Verified Customer Verified Customer

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Eli was amazing and went above and beyond his duty to help me while stranded on the side of the road in the car I purchased that day. The transmission stopped working and engine would only rev with no po help me while stranded on the side of the road in the car I purchased that day. The transmission stopped working and engine would only rev with no power while driving uphill. I live in the mountains. While attempting to get back to the dealership, I called Eli after realizing I would not make it back. Eli drove out to me with a loaner car and drove my vehicle back to the dealership. I was with my two young daughters, and they were scared because of how the car was acting. More

by stang74 Verified Customer Verified Customer

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I had a great expeience leasing a car here. Juan was not pushy at all. I was able to get to a price point I was comfortable with in a car I love. Juan was not pushy at all. I was able to get to a price point I was comfortable with in a car I love. More

by tspeir11 Verified Customer Verified Customer

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Chase and JD were so great to work with. Best car buying experience I’ve ever had. Best car buying experience I’ve ever had. More

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Jose was an absolute joy to deal with. No pressure to make a sale and really made sure we loved the car we picked. The dealership was very nice on the inside too No pressure to make a sale and really made sure we loved the car we picked. The dealership was very nice on the inside too More

by gorav.baidwan Verified Customer Verified Customer

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Andrew at Lou Sobh Kia provided an outstanding sales experience from start to finish. He was knowledgeable, professional, and made the entire process smooth and stress-free. He took the time to understa experience from start to finish. He was knowledgeable, professional, and made the entire process smooth and stress-free. He took the time to understand my needs, answered all my questions clearly, and ensured I got the best deal possible. (I received an offer from Rick case Kia, which was slightly lower than the offer. I got from Andrew), but His customer service and attention to detail truly stood out. I highly recommend Andrew and Lou Sobh Kia to anyone looking to purchase a vehicle. Keep up the outstanding work. More

by francis8 Verified Customer Verified Customer

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The entire experience from the greeting to the delivery of my vehicle was excellent. Jeff Clark was the best sales person I’ve met on a car lot. of my vehicle was excellent. Jeff Clark was the best sales person I’ve met on a car lot. More

by kmoran695 Verified Customer Verified Customer

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Great product. Awesome salesman. Easy finance experience. The process was straight forward. Never felt there were games being played. My second purchase here and fo Awesome salesman. Easy finance experience. The process was straight forward. Never felt there were games being played. My second purchase here and fourth overall with Lou Sobh. My only comment would be that I was told the car had paint correction done prior to applying the sealant. That does not appear to be the case. More

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It was a pleasurable experience and we are, so far, pleased with the purchase. We will look forward to seeing how their service department performs pleased with the purchase. We will look forward to seeing how their service department performs More

by northeastconstruction Verified Customer Verified Customer

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Deaf friendly-easily accessible to communicate, friendly and can make happen with choice of ride and can make happen with choice of ride More

by esmart23 Verified Customer Verified Customer

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