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Ivy Bartley
Ivy Bartley at Porsche Marin

Ivy Bartley | Page 2

Porsche Service Advisor

Porsche Marin

900 Redwood Hwy
Mill Valley, CA 94941

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5.0
23 Reviews

A California native from Humboldt, Ivy brings warmth and enthusiasm to her role as a Service Advisor. Previously overseeing the Porsche Drive program as the Dealer Customer Experience Manager, she earned high praise for her dedication to exceptional customer service. Her deep passion for the automotive world is matched only by her love of dogs and soaking up the California sun.

5.0

23 Reviews

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23 Reviews of Ivy Bartley

August 16, 2025

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Employee Rating

Great service and friendly staff. Very detailed and thorough inspection, maintenance and recommendations. Highly recommend this dealership and service department. More

by Tae Kim
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Enrique

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Aug 18, 2025

Porsche Marin responded

Thank you, Tae, for your recommendation and positive feedback. We're glad to hear that our team provided thorough and detailed service along with a welcoming experience. We appreciate your trust in our dealership and look forward to assisting you again in the future.

June 03, 2025

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Employee Rating

Great people and great service. They communicate the status of my service and are super friendly. Ivy Bartley, Jacquelyn Hanley and Rayshawn Howard are the best at what they do. More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rayshawn Howard , Jacquelyn Hanley

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Jun 12, 2025

Porsche Marin responded

Thank you for the kind words! We're thrilled to hear that Ivy, Jacquelyn, and Rayshawn made your service experience smooth and enjoyable. Communication and friendliness are key values for us, and it’s great to know our team delivered on both. We appreciate your continued trust and look forward to your next visit.

April 15, 2025

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Very welcoming and considerate. I called because I was running late due to unforeseen circumstances. They were extremely accommodating and helpful. More

by leilanisolheim
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Recommend Dealer
Yes
Print
Apr 16, 2025

Porsche Marin responded

Thank you so much for your kind words! We understand that delays happen, and we’re happy to accommodate whenever possible. We’re thrilled to hear that Ivy and the team made you feel welcome and supported. We look forward to seeing you again soon!

March 13, 2025

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Fast easy and reliable. First time using my CPO warranty and car came back clean still dripping so I had to wipe drips off the sill but happy none the less More

by itervet
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Recommend Dealer
Yes
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Apr 16, 2025

Porsche Marin responded

Thank you for your feedback! We're happy to hear your first CPO warranty experience was fast, easy, and reliable. We apologize for the minor oversight with the post-service drip and will be sure to pass this along to our team. We’re glad you’re satisfied overall and look forward to assisting you in the future!

February 20, 2025

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The service advisor was professional and pleasant to work with. Scheduling was a ease and the tech was efficient More

by Jessicahu
Service Price Transparency
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Recommend Dealer
Yes
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Feb 20, 2025

Porsche Marin responded

Thank you for your kind words, Jessica! We’re glad to hear that your service experience at Porsche Marin was professional and seamless. Providing efficient service and easy scheduling is always our goal. We appreciate your support and look forward to your next visit!

February 15, 2025

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Personally attentive & courteous . Love the waiting area . I will always go there for any service More

by siriusa
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Lederer , Tom Barclay, Salatiel Maldonado, Weis Popal

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Feb 20, 2025

Porsche Marin responded

We’re delighted to hear that you received attentive and courteous service! Creating a welcoming environment, including a comfortable waiting area, is important to us. Thank you for choosing Porsche Marin—we look forward to serving you again!

February 01, 2025

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Great service. Ivy is very responsive and friendly. She does a great job of communicating updates. Jaclyn Hanley is also amazing. More

by B
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacquelyn Hanley

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Feb 20, 2025

Porsche Marin responded

We’re thrilled to hear that Ivy and Jaclyn provided top-notch service and clear communication during your visit. Keeping you informed is our priority, and we appreciate your kind words. Thank you for choosing Porsche Marin!

January 24, 2025

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Excellent service! Your service advisor Weiss is prompt and extremely helpful!very happy with the wonderful and responsive service. Thanks More

by Gitanjali Jain ( Bottle Barn)
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Lederer , Tom Barclay, Salatiel Maldonado, Weis Popal

Print
Feb 20, 2025

Porsche Marin responded

We’re thrilled to hear that Weis provided prompt and helpful service! Your satisfaction is our top priority, and we appreciate your continued trust in Porsche Marin. We look forward to assisting you again in the future!

January 16, 2025

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Called Ivy for windshield replacement/ hot oil changed at the same time. Had everything done in less than a week with friendliness, professionalism, and efficiency. More

by susanbugatto
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Print
Jan 17, 2025

Porsche Marin responded

Thank you for sharing your experience! Ivy and the team appreciate your kind words. We’re glad to hear your windshield replacement and oil change were completed efficiently and with excellent service.

November 10, 2024

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Employee Rating

Well done. Crisp, clear service. Ivy very very helpful. Lots and lots of people though, clearly not all essential. More

by Pbann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 14, 2024

Porsche Marin responded

Thank you for your feedback! We’re glad to hear that you had a positive experience with our service and that Ivy was especially helpful. We appreciate your observation and are continually working to make your experience as efficient as possible. Thank you for choosing Porsche Marin, and we look forward to assisting you again!

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