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Isaiah Maki
Isaiah Maki at Russ Darrow Direct

Isaiah Maki | Page 4

Assistant Service Manager

Russ Darrow Direct

988 South Green Bay Road
Neenah, WI 54956

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4.5
58 Reviews

Dealership Experience

4 yrs, 8 mos

4.5

58 Reviews

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58 Reviews of Isaiah Maki

June 29, 2025

Dealership Rating
Employee Rating

Very helpful, very respectful, understanding , and willing to work with me with the bank of my cheese More

by Sgtsmallchange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dalton Jarvey

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Jun 29, 2025

Russ Darrow Direct responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Meacham mike.meacham@russdarrow.com

June 20, 2025

Dealership Rating
Employee Rating

Not sure on how trustworthy. Issues before warranty expired 3-4xs in and they couldn't find anything wrong. Now they can- initially was going to be one thing for a few hundred. T More

by SJWALLENFANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cecilia Martinez

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Jun 23, 2025

Russ Darrow Direct responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Mike Meacham mike.meacham@russdarrow.com

June 03, 2025

Dealership Rating
Employee Rating

Great service on oil change , no wait , very nice service team, in and out in 45 min More

by JEANSMANDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cecilia Martinez

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Jun 03, 2025

Russ Darrow Direct responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Meacham mike.meacham@russdarrow.com

May 25, 2025

Dealership Rating
Employee Rating

Got me in and out in a decent amount of time…woul recommend to people More

by LODELCHAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 25, 2025

Russ Darrow Direct responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Direct. We look forward to having you as one of our valued customers for many more years to come! Mike Meacham mike.meacham@russdarrow.com

May 16, 2025

Dealership Rating
Employee Rating

Very helpful, friendly,clean store, i like the video they sent about what was wrong the vehicle More

by TRUCKER2855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 16, 2025

Russ Darrow Direct responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Direct to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Meacham mike.meacham@russdarrow.com

May 15, 2025

Dealership Rating
Employee Rating

Was a good experience really like the video of all the steps and very helpful More

by TARATAYLOR1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Engel , Cecilia Martinez

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May 15, 2025

Russ Darrow Direct responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Direct to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Meacham mike.meacham@russdarrow.com

April 25, 2025

Dealership Rating
Employee Rating

Clean service department, everyone is helpful and very transparent on repairs and maintenance needed. They have amenities like a shuttle and rentals which you don't find at many independent type repair sh More

by RAETESKIE
Recommend Dealer
Yes

Other Employees Tagged: Rachel Engel , Cecilia Martinez

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Apr 25, 2025

Russ Darrow Direct responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Meacham mike.meacham@russdarrow.com

April 23, 2025

Dealership Rating
Employee Rating

Always have a pleasant time , and every person is pleasant. I trust them to do a good job at a fair price More

by YESTOR1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Engel , Cecilia Martinez

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Apr 23, 2025

Russ Darrow Direct responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Meacham mike.meacham@russdarrow.com

April 09, 2025

Dealership Rating
Employee Rating

They are always ready to answer yout questions there service is excellent and are awesome More

by SELLENBECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Engel, Tyson Fancher, Brian Inman , Cecilia Martinez

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Apr 10, 2025

Russ Darrow Direct responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Meacham mike.meacham@russdarrow.com

April 07, 2025

Dealership Rating
Employee Rating

The tech found the cause of a squeek that another dealer dhdnt/couldn't. Yay! More

by SHERYLKOBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shuttle driver -- Mike Retzkaff 2 👍 up.

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Apr 07, 2025

Russ Darrow Direct responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Meacham mike.meacham@russdarrow.com

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