Isabel Upton

Alma Ford responded

Thank you so much for your continued trust and loyalty! 😊 It means the world to us that your family has chosen Alma Ford for your vehicle purchases over the years. We're especially glad to hear our service department continues to take great care of you. We truly appreciate your support and look forward to serving your family for many years to come!

Alma Ford responded

Brian, thank you so much for your continued trust in Alma Ford! It means a lot to hear that DJ and our service team consistently make getting your Raptor taken care of easy, especially when it comes to warranty repairs. DJ works hard to make sure our customers are taken care of, and we're lucky to have him leading our service department. The fact that we're the only Ford dealer you'll bring your Raptor to is one of the best compliments we could receive! Thank you for your loyalty, Brian—we truly appreciate you!

Alma Ford responded

We’re thrilled to hear your truck was finished ahead of schedule and that you were happy with the work. The fact that you drive 25 minutes to trust our team with your vehicle truly means a lot to us. We appreciate your loyalty and look forward to taking care of you again!

Alma Ford responded

Thank you for your feedback! We apologize that your online appointment request did not work as it should and that you never received a response from our service team. We appreciate you bringing this to our attention so we can look into the issue and make sure our online scheduling process is working properly. We hope to provide you with a much smoother experience next time!

Alma Ford responded

We're so glad you've consistently had positive experiences with our team. Providing honest quotes and treating our customers well is what we're all about. We truly appreciate your recommendation and your continued trust in Alma Ford.

Alma Ford responded

We're so glad Isabel and DJ made your visit a pleasant one and that your service was completed in a timely manner. We'll be sure to share your kind words with them. We appreciate your business and look forward to seeing you again!

Alma Ford responded

We're glad you had a positive experience with our friendly and helpful team. We appreciate you trusting us with your vehicle and look forward to seeing you again for your next service visit!

Alma Ford responded

Thank you for the great review! Providing clear communication and completing work on time are priorities for us, and we're happy we could help you plan for your upcoming recall service as well. We truly appreciate your business and look forward to seeing you for the recalls.

Alma Ford responded

We're so glad you had a great service experience and that everything was completed in a timely manner. We appreciate your business and look forward to taking care of your vehicle again in the future!