Isaac Hidder
Isaac Hidder at Bob Rohrman Schaumburg Kia

Isaac Hidder | Page 18

Service Advisor

Bob Rohrman Schaumburg Kia

1100 E Golf Rd
Schaumburg, IL 60173

not yet
rated
260 Reviews
not yet
rated

260 Reviews

Write a Review

Dealership Experience

4 yrs, 10 mos

Industry Experience

8 yrs, 3 mos

260 Reviews of Isaac Hidder

March 29, 2022

Dealership Rating
Employee Rating

They showed hospitality, professionalism, efficiency and they cared. I enjoyed the customer service overall experience. More

by Tonyltl7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MarK Robles

Mar 29, 2022

Bob Rohrman Schaumburg Kia responded

We love hearing how our commitment to great customer service stands out to our valued guests. Thank you for choosing Bob Rohrman Schaumburg Kia!

March 28, 2022

Dealership Rating
Employee Rating

Excellent service, friendly and punctual with repairs maintenance . They seem to know what they’re doing More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2022

Bob Rohrman Schaumburg Kia responded

Rob, thank you for the great review! We are so glad to hear that you had a successful experience working with the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to earn your business again down the road!

March 24, 2022

Dealership Rating
Employee Rating

Brought the car in for service and was attended to immediately. Personable service writer. Explained what was to be performed on my car. More

by RHULT10
Customer Service
Friendliness
Recommend Dealer
Yes
Mar 24, 2022

Bob Rohrman Schaumburg Kia responded

Thanks for this awesome review of Bob Rohrman Schaumburg Kia! We're glad that our team took care of your vehicle in a timely way. We appreciate it!

March 23, 2022

Dealership Rating
Employee Rating

They never reset our computers for service on either car. We never received our diagnostic tests either. More

by TODDEMPERADO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: MarK Robles

March 23, 2022

Dealership Rating
Employee Rating

Service was great. Listened to all my issues and taken care very well. Overall happy. More

by vijay1_be
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 23, 2022

Bob Rohrman Schaumburg Kia responded

We're delighted to hear how happy you are with your recent service experience! We're so grateful for your patronage at Bob Rohrman Schaumburg Kia, and we hope to see you back again down the road!

March 22, 2022

Dealership Rating
Employee Rating

Schaumburg Kia really took good care of us. We had a bad experience at another dealership and Schaumburg Kia stepped up to make us happy customers. Also, their service department is great! More

by JEANNIESHOEMAKER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Pruitt , Gabriel Biggs, Anthony Longobardi, MarK Robles

Mar 22, 2022

Bob Rohrman Schaumburg Kia responded

Thank you so much for your kind words, Jeannie, and for taking the time to leave us this wonderful feedback!

March 22, 2022

Dealership Rating
Employee Rating

Isaac was friendly and helped answer all of the questions I had at the service desk. It was a quick and easy experience for my first oil change service at KIA Schaumburg. I loved the text message communicati More

by VACIONEINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Medina

Mar 22, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for taking the time to review us! We are so glad to hear that Isaac went the extra mile to assist with your vehicle and get you back out on the roads. Drive safely, and we are looking forward to earning your business again at Bob Rohrman Schaumburg Kia!

March 21, 2022

Dealership Rating
Employee Rating

The service suck alone with the attitude from my advisor . Never going back again for anything More

by jhane.morris21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

March 20, 2022

Dealership Rating
Employee Rating

Great help. Not much waiting time. Thank you for sure will be back for my Kids work More

by JUANCALIXTO48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Medina

Mar 21, 2022

Bob Rohrman Schaumburg Kia responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Bob Rohrman Schaumburg Kia. We look forward to having you as one of our valued customers for many more years to come!

March 20, 2022

Dealership Rating
Employee Rating

Very busy. fast.pace hard working folks all working hard to get the job done More

by ACEMAVERIK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Mallory, Aldo Rodriquez

Mar 21, 2022

Bob Rohrman Schaumburg Kia responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bob Rohrman Schaumburg Kia!

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