Ihosvany Mesa | Page 23

The service was good and quick. Very friendly and courteous. Everything I asked for was completed. Very friendly and courteous. Everything I asked for was completed. More

by vivirodz1960 Verified Customer Verified Customer

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Went to Kia service because my headlights keep turning on/off at random. Read a report this is a normal electrical issue for KIA Soul 2015 which is my model. After waiting close to 5 hours, a shady servic on/off at random. Read a report this is a normal electrical issue for KIA Soul 2015 which is my model. After waiting close to 5 hours, a shady service agent brings me outside to give me the news: It's going to cost $1500 to replace the entire headlights plus $700 for the service- but he assures me it's not an electrical problem as the car was thoroughly inspected. I am stunned at this point and tell him I need to discuss the cost with my husband. He agrees and tells me if he gives me a paper receipt for the service, it would be upwards of $120 for the check up because my car is out of warranty; however, if I just give a tip to the service guy (say $60 cash), we can call it a day. I chose the lesser amount without thinking much about it (perhaps thinking in that moment he was trying to give me a price break). Upon said cash exchange, I did not receive any estimate printout of service or report of what was done to my vehicle. Husband said he acted unethically and very shady. Now I have no proof of what's wrong with the car, and no estimate. The service guy is short, husky, and wears heavy black rimmed glasses. I think he said his name started with an E or M (not sure). After this experience, I will not be taking my car there for service again. Now I have to take it to another dealership to get it evaluated for the same issue and I'll have to spend money again-don't worry, this time, I'm getting my receipt. More

by AMC0509 Verified Customer Verified Customer

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Excellent customer services. Faster services; it’s an amazing environment. The personal is training. My dealer favorite! amazing environment. The personal is training. My dealer favorite! More

by MARLENY ARIAS Verified Customer Verified Customer

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I was very surprised to be taken care of the way I did, from just walking in. My car was accounted for and what I asked to be looked on was fixed. Thank you! from just walking in. My car was accounted for and what I asked to be looked on was fixed. Thank you! More

by ADA.TIMAR Verified Customer Verified Customer

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Service is good but they didn't refill the tires and they also did not wash the vehicle as stated on your agreement also did not wash the vehicle as stated on your agreement More

by F.PINO Verified Customer Verified Customer

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Fast services good people. Nice location . I liked the services and good prices every dar services and good prices every dar More

by ESPITIAUSA Verified Customer Verified Customer

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La gente es muy amable y atenta, el muchacho que me atendio hizo su trabajo rapido. Gracias atendio hizo su trabajo rapido. Gracias More

by ENDPALLETSINC Verified Customer Verified Customer

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There is good customer service.Its busy but the service advisers are nice.thank you advisers are nice.thank you More

by MNCHERRING Verified Customer Verified Customer

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The service was fast and the representative was courteous. The facility was clean, complimentary coffee and water were available for the customers. My overall experience was excellent. Brian courteous. The facility was clean, complimentary coffee and water were available for the customers. My overall experience was excellent. Brian C. Joseph More

by JOSEPHFAM09 Verified Customer Verified Customer

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The service was great and took care of of me fairly quickly. Also, the people in the office were very kind and helpful. quickly. Also, the people in the office were very kind and helpful. More

by CUPICAKE770 Verified Customer Verified Customer

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