Ignacio Castelan
Ignacio Castelan at DeMontrond Buick GMC

Ignacio Castelan | Page 3

Used Sales Consultant

DeMontrond Buick GMC

17925 North Fwy
Houston, TX 77090

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5.0
31 Reviews

Languages Spoken

Spanish Spanish

5.0

31 Reviews

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31 Reviews of Ignacio Castelan

August 10, 2024

Dealership Rating
Employee Rating

Juan and his team got us into the car we loved. Amazing customer service. Truly recommend Juan and Demondtron for any of your vehicles needs. More

by Bella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 12, 2024

DeMontrond Buick GMC responded

Hi Bella, we’re overjoyed by your amazing feedback! Knowing that Juan provided you with exceptional service makes us proud. Your satisfaction is our priority, and we’re always here for you. Have a fantastic time with your new vehicle, and feel free to stop by anytime!

August 08, 2024

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Did a good job to ensure a quality car buying experience for me and my wife. More

by cortmeier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 08, 2024

DeMontrond Buick GMC responded

Thank you for your kind words, Cortmeier! We hope to deliver a five-star experience during your next visit! Congratulations on your new vehicle!

August 07, 2024

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If you’ve been shopping around for the perfect deal, please stop and look no further…you have definitely found the right place!! Ask specifically for, Mr. Juan Liscano. His professionalism and dedicatio More

by susannamw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Liscano

Aug 07, 2024

DeMontrond Buick GMC responded

Hello Susannamw, thank you for sharing your experience with us! It’s fantastic to know that Juan made your car-buying process smooth and enjoyable. We’re here to help with anything you need, so don’t hesitate to reach out. Wishing you many happy adventures in your new vehicle!

August 04, 2024

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Absolutely smooth delivery. So great to have such a knowledgeable person and so concerned for my satisfaction. Thank you Juan More

by paula.garrison
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Juan Liscano , Cooper

Aug 05, 2024

DeMontrond Buick GMC responded

We're grateful for your fantastic feedback, Paula! Our team works hard to ensure a seamless and enjoyable experience for all our customers. It's wonderful to hear we achieved that for you. Congratulations on your new vehicle, and we look forward to seeing you again!

March 14, 2024

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Sales and customer service and support staff have been very helpful and obliging about our vehicle concerns . We truly appreciate their willingness to assist and provide service when necessary. More

by Laabsmmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Kopeck , Lionel Woolard

Mar 15, 2024

DeMontrond Buick GMC responded

Thank you for the fantastic review! Our team prioritizes customer satisfaction and works hard to make the experience as transparent and enjoyable as possible. We certainly look forward to serving you again!

March 13, 2024

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1st to shop at this location. Nacho and Kopeck were awesome!!! In and out!! Thank you gentlemen!!! More

by freddie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Kopeck

Mar 14, 2024

DeMontrond Buick GMC responded

Thank you for the feedback, Freddie! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again!

December 23, 2023

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Excellent experience- went above and beyond to sell me a vehicle- I would recommend this dealership to all my friends More

by Pat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 26, 2023

DeMontrond Buick GMC responded

Thank you, Pat, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Congratulations on your new vehicle!

November 07, 2023

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I have been taking my vehicles for maintenance here since 16’ and always my first place to purchase new vehicles More

by gabriela.pastran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 08, 2023

DeMontrond Buick GMC responded

Gabriela.Pastran, thank you for the feedback and your continued patronage to our dealership! Please let us know if there's anything else we can do for you, as we look forward to serving you again down the road.

November 01, 2023

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Ignacio me ayudo con mi compra, excelente servicio. Compramos una GMC sierra SLT con esta ya van dos Trokas que compro aki y los recomiendo mucho excelente servicio More

by Mariaservin742527
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gilbert Banda

Nov 02, 2023

DeMontrond Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.

October 21, 2023

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All the people that answered our questions and told us all the things about the GMC we bought were very helpful and will still help us with any questions and further guidance needed More

by albert1447@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Kopeck , Lionel Woolard

Oct 23, 2023

DeMontrond Buick GMC responded

Thank you, albert1447@yahoo.com, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Congratulations on your new GMC!