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Ignacio Castelan

Overview Reviews (31)

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Ignacio Castelan

Ignacio Castelan | Page 3

Used Sales Consultant

DeMontrond Buick GMC

17925 North Fwy
Houston, TX 77090

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5.0

31 Reviews

Overview Reviews (31)

Languages Spoken

Spanish

5.0

31 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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31 Reviews of Ignacio Castelan

August 10, 2024

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Employee Rating

Juan and his team got us into the car we loved. Amazing customer service. Truly recommend Juan and Demondtron for any of your vehicles needs. Amazing customer service. Truly recommend Juan and Demondtron for any of your vehicles needs. More

by Bella

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Thomas "TANK" Clark, Christian Kopeck, Juan Liscano

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Aug 12, 2024 -

DeMontrond Buick GMC responded

Hi Bella, we’re overjoyed by your amazing feedback! Knowing that Juan provided you with exceptional service makes us proud. Your satisfaction is our priority, and we’re always here for you. Have a fantastic time with your new vehicle, and feel free to stop by anytime!

August 08, 2024

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Did a good job to ensure a quality car buying experience for me and my wife. for me and my wife. More

by cortmeier

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Thomas "TANK" Clark, Christian Kopeck, Jeff Hika

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Aug 08, 2024 -

DeMontrond Buick GMC responded

Thank you for your kind words, Cortmeier! We hope to deliver a five-star experience during your next visit! Congratulations on your new vehicle!

August 07, 2024

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If you’ve been shopping around for the perfect deal, please stop and look no further…you have definitely found the right place!! Ask specifically for, Mr. Juan Liscano. His professionalism and dedicatio please stop and look no further…you have definitely found the right place!! Ask specifically for, Mr. Juan Liscano. His professionalism and dedication towards getting you into the vehicle you want, surpasses any and all competitors! I can truly say, I left the lot with a sense of overwhelming gratitude. Thank you DeMontrond Buick GMC!! Will be speaking highly of you every chance I get! More

by susannamw

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Juan Liscano

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Aug 07, 2024 -

DeMontrond Buick GMC responded

Hello Susannamw, thank you for sharing your experience with us! It’s fantastic to know that Juan made your car-buying process smooth and enjoyable. We’re here to help with anything you need, so don’t hesitate to reach out. Wishing you many happy adventures in your new vehicle!

August 04, 2024

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Absolutely smooth delivery. So great to have such a knowledgeable person and so concerned for my satisfaction. Thank you Juan So great to have such a knowledgeable person and so concerned for my satisfaction. Thank you Juan More

by paula.garrison

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Juan Liscano , Cooper

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Aug 05, 2024 -

DeMontrond Buick GMC responded

We're grateful for your fantastic feedback, Paula! Our team works hard to ensure a seamless and enjoyable experience for all our customers. It's wonderful to hear we achieved that for you. Congratulations on your new vehicle, and we look forward to seeing you again!

March 14, 2024

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Sales and customer service and support staff have been very helpful and obliging about our vehicle concerns . We truly appreciate their willingness to assist and provide service when necessary. very helpful and obliging about our vehicle concerns . We truly appreciate their willingness to assist and provide service when necessary. More

by Laabsmmm

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christian Kopeck , Lionel Woolard

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Mar 15, 2024 -

DeMontrond Buick GMC responded

Thank you for the fantastic review! Our team prioritizes customer satisfaction and works hard to make the experience as transparent and enjoyable as possible. We certainly look forward to serving you again!

March 13, 2024

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1st to shop at this location. Nacho and Kopeck were awesome!!! In and out!! Thank you gentlemen!!! Nacho and Kopeck were awesome!!! In and out!! Thank you gentlemen!!! More

by freddie

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christian Kopeck

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Mar 14, 2024 -

DeMontrond Buick GMC responded

Thank you for the feedback, Freddie! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again!

December 23, 2023

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Excellent experience- went above and beyond to sell me a vehicle- I would recommend this dealership to all my friends vehicle- I would recommend this dealership to all my friends More

by Pat

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 26, 2023 -

DeMontrond Buick GMC responded

Thank you, Pat, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Congratulations on your new vehicle!

November 07, 2023

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I have been taking my vehicles for maintenance here since 16’ and always my first place to purchase new vehicles 16’ and always my first place to purchase new vehicles More

by gabriela.pastran

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 08, 2023 -

DeMontrond Buick GMC responded

Gabriela.Pastran, thank you for the feedback and your continued patronage to our dealership! Please let us know if there's anything else we can do for you, as we look forward to serving you again down the road.

November 01, 2023

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Ignacio me ayudo con mi compra, excelente servicio. Compramos una GMC sierra SLT con esta ya van dos Trokas que compro aki y los recomiendo mucho excelente servicio Compramos una GMC sierra SLT con esta ya van dos Trokas que compro aki y los recomiendo mucho excelente servicio More

by Mariaservin742527

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Gilbert Banda

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Nov 02, 2023 -

DeMontrond Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.

October 21, 2023

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All the people that answered our questions and told us all the things about the GMC we bought were very helpful and will still help us with any questions and further guidance needed all the things about the GMC we bought were very helpful and will still help us with any questions and further guidance needed More

by albert1447@yahoo.com

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christian Kopeck , Lionel Woolard

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Oct 23, 2023 -

DeMontrond Buick GMC responded

Thank you, albert1447@yahoo.com, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Congratulations on your new GMC!