IZZY DE GYVES

Wilsonville Toyota advertises "No Bull" pricing, but unfortunately, that philosophy doesn't seem to extend to their communication or customer service. They had the exact vehicle I wanted at a price I unfortunately, that philosophy doesn't seem to extend to their communication or customer service. They had the exact vehicle I wanted at a price I was comfortable paying. The problem was never the price. It was their unwillingness to communicate clearly, put delivery commitments in writing, or provide documentation confirming what they were promising. Instead, they expected me to simply trust their word. When I pushed back and asked for clarification, they attempted to shift the blame onto me rather than address my concerns. Unfortunately, the communication problems didn't end after purchasing the vehicle. Eight weeks later, I still haven't received my license plates. I was specifically instructed to contact their title department if my plates hadn't arrived within eight weeks. I've now sent multiple emails and left three voicemails trying to get an update, without receiving a single response. It's incredibly frustrating to spend this much money on a vehicle and then have to chase the dealership just to get basic information. Returning phone calls and responding to emails shouldn't be this difficult. Competitive pricing means very little when a dealership lacks transparency, accountability, and basic customer service. Frankly, I think this place is bull. More

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I made an inernet inquiry and Monique helped me with a phone call back within minutes. She set us up with an appointment to come in and see the car later that evening. We had Izzy as our sales person and phone call back within minutes. She set us up with an appointment to come in and see the car later that evening. We had Izzy as our sales person and he was by far the best ever!! We absolutlty loved the "no bull" attitude and just dealing with Izzy. This was our first purchase at this dealership, but certainly won't be the last. Great job to Monique and Izzy!! More

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We were really pleased with the car-buying process at Wilsonville Toyota. From the moment we stepped out of our old vehicle to the moment we drove away in our new (used) vehicle, we were met with attenti Wilsonville Toyota. From the moment we stepped out of our old vehicle to the moment we drove away in our new (used) vehicle, we were met with attention, care, and enthusiasm from all staff. There was genuine interest in our situation which resulted in us driving away with all boxes on our list checked off. Shout out to Izzy who made it happen. Thank you! More

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Izzy DeGyves manipulated me out of an AWD Prius into a FWD Prius. I was called on my way in to a routine service appt about them wanting to pursue trade in options and was paired with him. I was open abou FWD Prius. I was called on my way in to a routine service appt about them wanting to pursue trade in options and was paired with him. I was open about not being the car person in the family and discouraged from waiting to discuss the trade with my partner. He assured me multiple times that it was the same car, just newer. When I realized the next day why this deal wasn’t actually what I had thought, he did not return my calls. Even after speaking with a general manager, Josh, he did not call me back. I feel stupid, manipulated, ashamed and disrespected. More

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We had an amazing experience working with Izzy while trading in our car and purchasing our new GR86. From the moment we arrived, Izzy was incredibly friendly, welcoming, and genuinely helpful throughout trading in our car and purchasing our new GR86. From the moment we arrived, Izzy was incredibly friendly, welcoming, and genuinely helpful throughout the entire process. He took the time to thoroughly walk us through all of our options, answered every question we had, and made sure we felt comfortable and confident with our decision. The whole process was smooth, transparent, and enjoyable thanks to Izzy’s professionalism and attention to detail. We absolutely love our new car and are so grateful for the great service we received. Thank you again, Izzy! We truly appreciate all your help and the great experience. - Shay & Kayla More

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The teams are very attentive and upfront throughout the sales process. They do make you feel that customer satisfaction and goals are forefront. sales process. They do make you feel that customer satisfaction and goals are forefront. More

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I google searched new Sienna in Portland area, It pop up few dealers on the list. Send email to few of them, most of them are playing old traditional tricks: “Put some deposit, we will find the car for you” few dealers on the list. Send email to few of them, most of them are playing old traditional tricks: “Put some deposit, we will find the car for you” or “Stop by, let talk” …. Denise from Wilsonville Toyota contact me, said they had one will deliver very soon, If I interested, she will work with me to secure the car. She refer me to Israel; we finish credit check and deposit over the phone. When I return to Oregon (I was out of town for vacation), second morning when I walk in to Wilsonville Toyota at 8:15AM, Israel already there waiting for me, finish all paper work within 45 minutes. It is amazing, truly “NO BULL”! Very appreciated Wilsonville Toyota’s team work, especially Israel’s very professional work, this my best experience purchase car; 5 stars service; definitely will refer to anyone. More

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