Hung Truong | Page 11

Rene is a excellent Master Sales & Leasing Consultant. He is very professional and down to earth and he really knows how to take care of his client. I am so glad to be apart of the Lexus family!! is very professional and down to earth and he really knows how to take care of his client. I am so glad to be apart of the Lexus family!! More

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Ronni is the best. Always has a friendly disposition and customer interest as to what is needed on your car. customer interest as to what is needed on your car. More

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Excellent service by all areas of their staff! My salesman, Hung was amazing and helped me get into my dream vehicle...Lexus RX 450 Hybrid with a complicated situation. I had a purchased car and a salesman, Hung was amazing and helped me get into my dream vehicle...Lexus RX 450 Hybrid with a complicated situation. I had a purchased car and a leased vehicle from a different dealer to trade in for this one new Lexus. Additionally, I live in RI but bought the Lexus in MA, and he helped get the temp plate expedited so I didn't have to wait another day. Finance was smooth and easy too with friendly service, no attitudes or rushing. Even the service area staff was friendly while taking out order and bringing the complimentary food and drinks. I was treated with respect and friendliness in every area of the dealership. It was like going to 5 star resort. They definitely have a new loyal customer! More

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Excellent service, best car buying experience ever!Hung Excellent service, best car buying experience ever! Hung paid attention to exert one of my request, questions, and was extremely patient and helpful Excellent service, best car buying experience ever! Hung paid attention to exert one of my request, questions, and was extremely patient and helpful Great personality More

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Sale Representative and Finance Manager were both outstanding. Rob Williams and Andrew Tavares were both exceptional with their efforts in helping me to buy my new LS. Both were courteous, professio outstanding. Rob Williams and Andrew Tavares were both exceptional with their efforts in helping me to buy my new LS. Both were courteous, professional and dedicated to customer service. They offered helpful advice and opinions, clearly explaining the various options available to me. They were ready to go above and beyond to ensure that I was completely satisfied with my buying experience. Robert was able to follow up after I took delivery to guarantee that nothing was missed and that there no issues or questions outstanding. Both Robert and Andrew are a credit to this Herb Chambers Dealership. More

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Very responsive and excellent service! All staff are very friendly and helpful! It’s easier to schedule the appointments and they are very flexible to deal with. friendly and helpful! It’s easier to schedule the appointments and they are very flexible to deal with. More

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All went well. It was a good day all around More

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Excellent experience with Hung. Helped me every step of the way and explained everything in detail. A big help with my first experience buying a car. the way and explained everything in detail. A big help with my first experience buying a car. More

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Customer service was exceptional from all departments. Sales representative, Hung, was so knowledgeable about the car and kept us informed. He went above and beyond and was great to work with. Richard in Sales representative, Hung, was so knowledgeable about the car and kept us informed. He went above and beyond and was great to work with. Richard in finance department was clear, price was as negiotiated and stayed after hours to finish paperwork with us. More

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I cannot say enough about how wonderful this dealership is Everyone is friendly, helpful and accommodating. We went in for scheduled maintenance and Ryan explained what was needed at this time and how is Everyone is friendly, helpful and accommodating. We went in for scheduled maintenance and Ryan explained what was needed at this time and how long it would take to perform the services. We went to the lounge are for refreshments and the hostess was so pleasant! We had a most enjoyable conversation! I can't believe that we actually enjoy going in for service! This is by far the BEST experience we have ever had at ANY dealership! From our initial purchase with Hung to our second service appointment with Ryan this dealership does not disappoint! We highly recommend Herb Chambers Lexus of Sharon! More

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