Howard Brooks
Howard Brooks at Conley Subaru

Howard Brooks | Page 9

Sales Associate

Conley Subaru

816 Cortez Rd W
Bradenton, FL 34207

Contact Me
4.8
96 Reviews

Dealership Experience

26 yrs

Industry Experience

26 yrs

Languages Spoken

English English

4.8

96 Reviews

Write a Review

96 Reviews of Howard Brooks

September 11, 2022

Dealership Rating
Employee Rating

The issues I still have with this purchase Seems everyone I try to talk to ignore my questions 4 TIMES Trying to resolve,NO CHRIS,,TEMP SALES MANAGE MAIN SHOW ROOM,KEN USED CARS,MATT AND HOWARD ? More

by belgrave
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 12, 2022

belgrave responded

Please call me OR GIVE ME AN APPOINTMENT TO COME IN AND DISCUSS

Sep 13, 2022

belgrave responded

STILL NO RESPONSE FROM THE DEALERSHIP

Sep 14, 2022

belgrave responded

STILL NO RESPONSE FROM THE DEALERSHIP?? 5 WEEKS THINGS STILL NO RESOLVED

Sep 15, 2022

belgrave responded

NO FOLLOW UP FROM THE DEALERSHIP

Sep 15, 2022

Conley Subaru responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Sep 15, 2022

belgrave responded

813 944 8484 Would like an appt to correct problems

Sep 16, 2022

belgrave responded

Still no progress on my issues with purchasing the 2016 Mitsubishi outlander Someone in authority should respond Like the owner MR CONLEY

Sep 18, 2022

belgrave responded

Another week gone by NO RESPONSE TO THE ISSUES

August 21, 2022

Dealership Rating
Employee Rating

The entire experience was wonderful. Very happy with my new car and the amazing service I received from Howard. More

by eflatch
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Redmond , Matt Sons

Aug 22, 2022

Conley Subaru responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Howard and our team here at Conley Subaru are glad to have you as a customer.

July 13, 2022

Dealership Rating
Employee Rating

Very responsive once car arrived, but communication lacking while I waited which was to be 3 months and became 4- had to pay to rent vehicle & fly back to Fl to get car More

by mkmumma50
Recommend Dealer
Yes

Other Employees Tagged: Tom Redmond , Robert Mulroy, Ted Sauter

Jul 14, 2022

Conley Subaru responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! We apologize for the lack of communication, but all of us at Conley Subaru are glad to have you as a customer.

June 24, 2022

Dealership Rating
Employee Rating

Each and every staff member at Conley is friendly and knowledgeable. They make buying a car quick and easy. Every department exudes excellence. More

by wlcollera
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Redmond , Zach Avery, Robert Mulroy, Ted Sauter

Jun 27, 2022

Conley Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 22, 2022

Dealership Rating
Employee Rating

They did what needed to be done in a bad situation. We got the best deal that was available. More

by bobbuild48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2022

Conley Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 21, 2022

Dealership Rating
Employee Rating

We have been with Conley Subaru for many years and have purchased four cars from them. Howard Brooks was always our connection. It is a wonderful family business. More

by p.bodrysanders
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Mulroy, Ted Sauter

Jun 21, 2022

Conley Subaru responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Howard and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 11, 2022

Dealership Rating
Employee Rating

Each of the individuals who worked with Nita an me were exceptionally cordial and informative. Our purchase of a certified used Subaru was smoothly processed. We want to particularly note our salesman, H More

by Jim Schotsch
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Sauter, Matt Sons

Jun 13, 2022

Conley Subaru responded

Thank you for your very kind review, Jim. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Howard and our team here at Conley Subaru.

June 09, 2022

Dealership Rating
Employee Rating

Purchased my 3rd Subaru from here, everyone is helpful. Experienced the same great service in the service departments. Before driving off, Tom reviews all the functions of the car, and on the follow-up, he More

by summerwinds2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Redmond , Robert Mulroy, Ted Sauter

Jun 10, 2022

Conley Subaru responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Conley Subaru are glad to have you as a customer.

June 06, 2022

Dealership Rating
Employee Rating

Super helpful staff that went above and beyond when receiving my new Ascent. Short wait time, knowledgeable group of people, safe and clean dealership and extremely professional and attentive for all q More

by KAITKERNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Redmond , Bobby Dawes, Ted Sauter, Alan Conley

Jun 06, 2022

Conley Subaru responded

Kait, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your new Ascent Thank you again for choosing Conley Subaru, we look forward to having you as one of our valued customers for many more years to come!

June 04, 2022

Dealership Rating
Employee Rating

Always very courteous staff. The wait time is not long when you're having your car serviced. We had a slight problem when we were out of town. None of the dealerships in Illinois More

by kvarzino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Mulroy, Jessica Reid

Jun 04, 2022

Conley Subaru responded

Thank you for taking the time to share your feedback with our service department! Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

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