Herman Samaniego | Page 4

Professional service making sure it was the car for me. I At first I was not sure I wanted another RX350. It would be my forth and I was not that enchanted with the new body style. I got my prior vehicle fro At first I was not sure I wanted another RX350. It would be my forth and I was not that enchanted with the new body style. I got my prior vehicle from Herman Samaniego at Stevens Cr eek Lexus, I had a professional experience dealing with him. So I contacted Herman when my lease mileage was getting close to my limit even though I had six month remaining on my lease. Herman explained my options and told me he would contact me when it made sense. When it was time I set an appointment with Herman and he knew what I was looking for in the vehicle (color and equipment) and he had it waiting for us to look at and test drive. Herman reviewed the differences between by prior and the new vehicle. He went over the new features and how they worked. In the end we made one change going from the RX350 to the Hybrid RX450H. When my lease comes up in 4 years I will check in again with Herman. Sincerely, Barry L. Baltor More

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Very Good Dealership Herman helped us making the decision to purchase the right vechicle. Patiently, he explained various options and answering all our queries. Very fair Herman helped us making the decision to purchase the right vechicle. Patiently, he explained various options and answering all our queries. Very fair in pricing. More

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Excellent Both Herman and Anita were very helpful. Specifically, they helped deal with a dent in my returning car by proactively calling a body shop and taking Both Herman and Anita were very helpful. Specifically, they helped deal with a dent in my returning car by proactively calling a body shop and taking the headache off of my shoulders to fix the dent. More

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Excellent service They are very friendly and helpful in offering the best car I need plus great deal. We had three cars from Lexus Stevens Creek. The best dealership in They are very friendly and helpful in offering the best car I need plus great deal. We had three cars from Lexus Stevens Creek. The best dealership in the Bay Area. More

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Best car buying experience Herman was super helpful in getting me into my third Lexus. He even came in on his day off to make sure the transaction will move smoothly. I also Herman was super helpful in getting me into my third Lexus. He even came in on his day off to make sure the transaction will move smoothly. I also want to praise Anita for being super professional and friendly. this team is the best !!! More

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Herman is the best! Herman helped me get into my second new Lexus! He was very kind, patient and just so amazing to work with. He made the process so painless and easy! L Herman helped me get into my second new Lexus! He was very kind, patient and just so amazing to work with. He made the process so painless and easy! Love my new car and loved my experience! More

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Awesome very accommodating Herman was very knowledgeable of products and provided options that best fit my specific situation. I was pleased with the deal and how fast we comple Herman was very knowledgeable of products and provided options that best fit my specific situation. I was pleased with the deal and how fast we completed the deal. More

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Attentive, knowledgeable, personable. The representative listened very carefully to the features we wanted in our new car. He then presented us with a model which virtually fulfilled ever The representative listened very carefully to the features we wanted in our new car. He then presented us with a model which virtually fulfilled everything we were looking for, including color. More

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Smooth and easy Recently updated with new Lexus with the help of Herman and Jennifer. All the process was smooth and easy. Herman looked for several options which c Recently updated with new Lexus with the help of Herman and Jennifer. All the process was smooth and easy. Herman looked for several options which could be interested to me and helped with the right choice. Made it super easy to transfer from my current lease to a new one. Financial part was also super easy, Jennifer completed all the paper work and explained me all the questions I had. Over all great experience this time. I wish I had same experience for the first purchase. Evgeny More

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Professional and helpful Nice car ! Salers are very confident. Working hard. Listened coustomoer. I felt I want to buy this car. Very efficient. It takes time. But it was Wort Nice car ! Salers are very confident. Working hard. Listened coustomoer. I felt I want to buy this car. Very efficient. It takes time. But it was Worth it More

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