Henson Montas | Page 87

Excellent service, courteous/ interested staff, comfortable surroundings! The vehicle I was interested in was available. I was good with the trade in value as well! comfortable surroundings! The vehicle I was interested in was available. I was good with the trade in value as well! More

by JMOOSEMAN1 Verified Customer Verified Customer

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Great place for good deals, great service and very knowledgeable about all the ins and outs to buying or selling a vehicle. Sales people and services people there to help with all my needs and that's knowledgeable about all the ins and outs to buying or selling a vehicle. Sales people and services people there to help with all my needs and that's a lot sometimes. Thank you to all the people for helping me get into my dream truck. More

by Jeffpulfordreallaughsradio Verified Customer Verified Customer

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So friendly! They make you feel so comfortable and keep you updated throughout the whole process! Easiest and most. Laid back purchasing experience I've encountered! you updated throughout the whole process! Easiest and most. Laid back purchasing experience I've encountered! More

by NICOLESAYER14 Verified Customer Verified Customer

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I would not recommend this dealer because of hidden fees, between doc dee and reconditioning fee it costed me 3000 dollars more.after cool off time I regretted buying just because those fees. between doc dee and reconditioning fee it costed me 3000 dollars more.after cool off time I regretted buying just because those fees. More

by Christian fit Verified Customer Verified Customer

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Your dealership did a really good job fixing my car. I purchased my car from your dealership because of the warranty. When my car needed a very expensive repair you guys took care if me!!! Thank again!!!! purchased my car from your dealership because of the warranty. When my car needed a very expensive repair you guys took care if me!!! Thank again!!!! More

by Lloyd01 Verified Customer Verified Customer

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Amazing Experience , Fred was very professional and always made us feel comfortable with our purchase explaining every single detail and also was very respectful and friendly. always made us feel comfortable with our purchase explaining every single detail and also was very respectful and friendly. More

by vvarela.angie Verified Customer Verified Customer

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After my initial positive comments, I must change my opinion on this dealership. I bought a car trusting them on their word and was completely blindsided by what they sold me. Engine light comes on two opinion on this dealership. I bought a car trusting them on their word and was completely blindsided by what they sold me. Engine light comes on two days after my purchase. A few weeks later they fix it for a day charging me 100 dollars. The car has a back door/window leak. They never fixed it. The sun roof had a broken piece to hold the roof. Never fixed it. Back light out and front lights out, never fixed. The worse dealership in my life experiences and sad to say that they sell American cars to the public. More

by Miamitgb Verified Customer Verified Customer

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Friendliest and upfront team I encountered compared to other dealers. Very thorough and clear on answering all my questions. The team went above and beyond on all my questions and doubts I had. I am a stu other dealers. Very thorough and clear on answering all my questions. The team went above and beyond on all my questions and doubts I had. I am a stubborn customer and they were very professional on keeping businesses clear with the help I needed. I will positively buy another truck with them. More

by gmoomoo407 Verified Customer Verified Customer

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Poor customer service I’m getting increasingly frustrated with your establishment. First, I wanted to speak to a salesperson via email and fine tune the details of my purch I’m getting increasingly frustrated with your establishment. First, I wanted to speak to a salesperson via email and fine tune the details of my purchase before coming in to the dealership. So I email back and forth with Jason, who will not give me any details or numbers until I come in. I tell him I don’t want to because of the shelter in place order. I’m not coming in unless I have a deal. Most dealerships are even bringing the test drive right to your driveway. Not this place. He keeps emailing me begging me to come in and to apply online with their lenders, even though I had already secured a pre-approval with a bank. I took a step further and secured financing with my bank, but the check wouldn’t arrive until the next day. He still wanted me to come in, buy the car, and bring the check the next day. I told him no because I didn’t want to make two trips. I follow up the next day, and he tells me he’s off but someone would get in touch with me. No one did. I go to the dealership anyway because I had made an appointment for 5:15. I arrive, and apparently, I’m not in their system as an appointment. I’m given to Mieshia, who was the only shining light in this transaction. She was absolutely fantastic. However, Jason had told me that the dealership was doing everything they could to abide by the safety guidelines, etc. No one was 6 feet apart. No one wiped down the vehicle before I test drove it. It was a normal, business as usual day… except for the hand sanitizer at the front. I sit down with Mieshia and tell her about the car I’m interested in only to find out the Jeep was sold that day. No wonder Jason or anyone else got back with me. I also would like to add it was still on the website days after it was sold. Fast forward to the financing department. He was busy texting instead of working on my paperwork. Now I get a letter from my previous lender asking for the odometer reading on my trade-in. I have attempted to contact Jason, Westly (the sales manager), and the bot on your Facebook messenger to try and get the odometer reading. It’s been several days now. I don’t want to call. You should be able to return an email with a few numbers. This was my second purchase at this dealership, and I’m really disappointed. More

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Very disappointed that one finance person did not honor the agreed price of the other. If you cannot trust a dealership to honor the agreed price. What’s the point? I do not recommend this dealership. the agreed price of the other. If you cannot trust a dealership to honor the agreed price. What’s the point? I do not recommend this dealership. More

by SALLY5 Verified Customer Verified Customer

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