Henry Quezada in service was professional and took care
of my issues. He communicated with me in a timely manner and had the car back to me in the time promised.
of my issues. He communicated with me in a timely manner and had the car back to me in the time promised.
More
by MichaelM
Nov 19, 2019 -
Porsche Riverside responded
Michael,
Thank you so much for your positive feedback! We are so glad that we had the opportunity to serve you, and we are pleased to know that Henry took great care of you and your automotive needs. We wish you safe travels and look forward to continuing to offer you the same quality and efficient service in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Mark Marchant - General Manager
Great experience
Nothing but five starts except for the price. They were excellent throughout the process from making appointment until paying the bill. Used to go to
Nothing but five starts except for the price. They were excellent throughout the process from making appointment until paying the bill. Used to go to San Diego for service this is by far better experience.
More
by hassanhaddadin
Nov 14, 2019 -
Porsche Riverside responded
Hassan,
Thank you for your 5-star review! We appreciate you giving our dealership a chance, and we are proud that our efforts met your satisfaction. It is our pleasure to assist you in any way possible. Please feel free to give us a call if there is anything more that we may help you with in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Mark Marchant - General Manager
Henry Quezada
Yes, Henry he's excellent and the best service advisor. Nothing to compare with other Mercedes dealer I have been service with.
Thank you Henry Queza
Yes, Henry he's excellent and the best service advisor. Nothing to compare with other Mercedes dealer I have been service with.
Thank you Henry Quezada
More
by JAMES DUONG
Nov 08, 2019 -
Porsche Riverside responded
James,
Thank you for leaving Henry this very kind review! He certainly is a wonderful asset to our team, and we are thrilled to know that he has your confidence. Please don't hesitate to let us know how he and the team may be of further assistance to you in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Mark Marchant - General Manager
The best service I’ve ever experienced in all car
dealerships that we been. I feel so proud and special that I own a Porsche. Thank you Henry Quezada for the great service. Special Thanks also to Ton
dealerships that we been. I feel so proud and special that I own a Porsche. Thank you Henry Quezada for the great service. Special Thanks also to Tony Nguyen from sales Dept for being true to your promise.
More
by Gil
Other Employees Tagged:
Tony Nguyen
Nov 04, 2019 -
Porsche Riverside responded
Gil,
Thank you so much for your amazing review! We are thrilled that you chose to be a Porsche owner as well, and it is our pleasure to provide you and your vehicle with our best quality care. We wish you safe travels and look forward to continuing to serve you and your automotive needs in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Mark Marchant - General Manager
Took my 2018 Cayman to Porsche Riverside and as always my
service advisor Henry Quezada was great and explains everything they’re going to work on. Makes me feel like I’m involved with the process. Calls to
service advisor Henry Quezada was great and explains everything they’re going to work on. Makes me feel like I’m involved with the process. Calls to let me know what stage everything’s at and what to expect next. I enjoy going to Riverside Porsche. Great people and great service. Thanks Henry Quezada!
More
by Cayman Clouds
Other Employees Tagged:
Michael Barcelona
Oct 29, 2019 -
Porsche Riverside responded
Thank you for taking the time to share this excellent feedback! We are so appreciative of your business, and we are overjoyed that Henry's service met your satisfaction once again. It is our pleasure to serve you, and we hope to continue providing you and your vehicle with our best care for years to come.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Mark Marchant - General Manager
I took my Cayenne in for a recall. Henry Quezada helped
me right away and throughout the whole servicing process. He made my experience very pleasant and kept me updated on my vehicle the entire time.
me right away and throughout the whole servicing process. He made my experience very pleasant and kept me updated on my vehicle the entire time.
More
by Elizabeth
Oct 29, 2019 -
Porsche Riverside responded
Elizabeth,
Thank you for taking the time to let us know that Henry took great care of you throughout your visit. It is our goal to ensure that our customers' experiences are as seamless as possible, and we look forward to continuing to provide you and your vehicle with our best service in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Mark Marchant - General Manager
GREAT SERVICE!
Overall great service department, kept us informed of status of vehicle. Service quote was even lower then what was quoted! :)
Henry Quezada is alway
Overall great service department, kept us informed of status of vehicle. Service quote was even lower then what was quoted! :)
Henry Quezada is always helpful and goes out of his way to make sure we are taken care of!
Michael Barcelona also was a great help. he stepped in for Henry while he was busy with another customer getting me checked in for service
More
by YorbaPorsche
Other Employees Tagged:
Michael Barcelona
Oct 09, 2019 -
Porsche Riverside responded
Thank you so much for your wonderful review! It is our pleasure to serve you, and we are overjoyed that our team's efforts consistently meet your satisfaction! Providing top-notch service and deals is so important to us, and we look forward to offering you nothing less in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Mark Marchant - General Manager
718 cayman service
Very courteous, with a loaner car/shuttle available. Henry is very friendly and kept me posted on the progress. Car delivered on time, as promised.
Very courteous, with a loaner car/shuttle available. Henry is very friendly and kept me posted on the progress. Car delivered on time, as promised.
More
by Craig T
Sep 24, 2019 -
Porsche Riverside responded
Craig,
Thank you so much for your feedback! We are delighted to know that Henry took great care of you throughout your recent visit and ensured that your service was completed as efficiently as promised. We wish you safe travels and hope to hear from you again the next time your vehicle is ready for service.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Mark Marchant - General Manager
Excellent Service!! Excellent Staff!!
Each time I visit Porsche of Riverside, I feel as if I am visiting the Ritz Carlton. The welcome is always prompt and extremely courteous. On my rec
Each time I visit Porsche of Riverside, I feel as if I am visiting the Ritz Carlton. The welcome is always prompt and extremely courteous. On my recent service visit, Michael Barcelona's concierge-like handling of my concerns was outstanding. Porsche of Riverside is truly the PORSCHE of automotive dealerships.
More
by Larry F.
Other Employees Tagged:
Michael Barcelona, Cody
Sep 23, 2019 -
Porsche Riverside responded
Larry,
Thank you so much for your incredible review! It is our goal to make our customers' experiences as special as possible, and we are happy to hear that- throughout your most recent visit- Michael provided you with the quality service that you so much deserve. We are so honored by your kind remarks, and we look forward to continuing to serve you and your automotive needs in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Mark Marchant - General Manager
Superb
Mike Barcelona is always kind and courteous. All questions and concerns, no matter how small and insignificant, are important to him. Porsche Riversid
Mike Barcelona is always kind and courteous. All questions and concerns, no matter how small and insignificant, are important to him. Porsche Riverside is lucky to have him.
More
by Eric H
Other Employees Tagged:
Michael Barcelona, David Barron
Sep 18, 2019 -
Porsche Riverside responded
Eric,
Thank you so much for taking the time to leave Mike this very kind review. He certainly is a wonderful asset to our dealership, and he will be so proud to know that he has your confidence. Please drive safely, and don't hesitate to let us know how he and the team may serve you again.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Mark Marchant - General Manager