Clean, and sales rep is always friendly and personable.
Service rep was courteous and friendly, returned my call fast. My car was returned on the same day.
Service rep was courteous and friendly, returned my call fast. My car was returned on the same day.
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by jponce4
Jul 09, 2021 -
Porsche Riverside responded
Thank you so much for your positive review! Providing top-quality services is always our goal, and we are delighted to have met your satisfaction! It is our pleasure to serve you, and we hope you continue to choose us for all of your future automotive needs. We wish you safe travels- on behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
These folks are everything you could expect from a
high-end auto dealer. Everyone from the initial sales rep (Sherman Simms) to Henry Quezada, the Service Advisor and everyone in between are Ace's.
high-end auto dealer. Everyone from the initial sales rep (Sherman Simms) to Henry Quezada, the Service Advisor and everyone in between are Ace's.
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by gravezmike
Other Employees Tagged:
Sherman Sims
Jun 30, 2021 -
Porsche Riverside responded
Thank you so much for this wonderful review! We are delighted to hear of your kind words. Your safety and satisfaction are our utmost priorities, and we are so glad that Sherman, Henry, and the entire team provided you with a 5-star experience. It is our pleasure to assist you in any way possible, and we will certainly continue to provide you with nothing less than a remarkable visit in the future. We wish you the safest of travels until we meet again.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
Excellent service team and great sales staff. It's
Porsche class all the way. In the service department Mike Barcelona will take care of you, as will Henry Quezada. On the sales front, Tony Nguyen is
Porsche class all the way. In the service department Mike Barcelona will take care of you, as will Henry Quezada. On the sales front, Tony Nguyen is the man. Highly recommend.
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by Woodsish
Other Employees Tagged:
Michael Barcelona, Tony Nguyen
Jun 17, 2021 -
Porsche Riverside responded
Thank you so much for your excellent review! Offering top-quality service is so important to us, and we are overjoyed that our efforts have met your satisfaction! It is an honor to have earned your kind recommendation, and we hope to continue serving you and your automotive needs for years to come!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
I want to thank you for your excellent service and
constant “can do” approach to satisfying my vehicles needs. Your quality of service, and consistent pleasant and positive attitude at Porsche Riversi
constant “can do” approach to satisfying my vehicles needs. Your quality of service, and consistent pleasant and positive attitude at Porsche Riverside make it an absolute pleasure to work with you. Such a great commitment to customer services should be highly commended.
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by Vanessa Ortiz-Hawkins
Jun 01, 2021 -
Porsche Riverside responded
Vanessa,
Thank you for taking the time to leave us this 5-star review! We are so appreciative of the opportunity to work with you, and we are pleased that we could provide you with the quality service that you so much deserve! We couldn't be more honored by your very kind words, and we hope to continue serving you and your automotive needs for years to come!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
Once you buy a Porsche' get ready to deal with a Rude
Service Dept 😣 at Walter's Porsche in Riverside, CA 😥 you'll never wanna buy another Porsche again 😣😣 $1149. Plus tax
To turn off my engine lig
Service Dept 😣 at Walter's Porsche in Riverside, CA 😥 you'll never wanna buy another Porsche again 😣😣 $1149. Plus tax
To turn off my engine light, Seriously!!! Avoid!!! Avoid!! Avoid!!!
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by cathyliberty
Jun 10, 2021 -
Porsche Riverside responded
Hi Cathy,
I’m sorry that you had a bad experience here but let me explain a bit about a Porsche Dealer Service vs an independent. A Porsche dealer uses only the Porsche parts, equipment, certified techs, etc.. whereas an independent service facility does not. We must follow the Porsche guidelines to maintain the longevity of the car. No one knows more about Porsche cars than the people who make them and they tell us how to service them, not independents. If you choose to have your car taken to an independent that’s your choice but we can’t reset the service light without doing the service ourselves. It would be like lying, saying we are responsible for the work done when we are not.
Jon Kienle
General Manager
Porsche Riverside
(951) 441-6184
Henry was very honest and give me options on the service
needed for my car. Also arranged a shuttle service. Got me out on time.
needed for my car. Also arranged a shuttle service. Got me out on time.
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by Rico
May 21, 2021 -
Porsche Riverside responded
Rico,
Thank you for leaving Henry this 5-star review! We are pleased that he could get you and your automotive needs efficiently taken care of! It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
Henery Quezada is my great service tech.Always on top of
Henery Quezada is my great service tech.
Always on top of everything and supper helpful.
The coffee is always great too.
A suggestion for appreciat
Henery Quezada is my great service tech.
Always on top of everything and supper helpful.
The coffee is always great too.
A suggestion for appreciation. We spend a lot of money on repairs. My
1997 Boxster cost me $7200.00 a few months ago. It was lonely when I got in it to
drive off. It would have been nice to see a surprise gift from the dealership in my seat thanking me for letting Riverside Porsche fixing my Porsche. An XL t-shirt or something. This would go a long way with your customers. Have a great day. Fred
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by BSX 316
Other Employees Tagged:
Russel is always very professional and friendly with the loaner Porsche.
May 12, 2021 -
Porsche Riverside responded
Fred,
Thank you for leaving Henry this 5-star review! We appreciate you confiding in our dealership with your automotive needs, and we are pleased that Henry could be of valuable assistance to you once again. We thank you for taking the time to share this positive feedback, and we hope to continue serving you and your future automotive needs! Wishing you the safest of travels until we meet again!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
I purchased my Porsche Cayenne at Porsche Riverside a few
years back. Since then, Henry Quezada has helped me through the service center. He has been absolutely amazing in keeping me notified about the statu
years back. Since then, Henry Quezada has helped me through the service center. He has been absolutely amazing in keeping me notified about the status of my vehicle. Henry goes above and beyond in helping Porsche owners such as myself. He is my go-to person at Porsche Riverside. I am extremely grateful for Henry and the staff at the service center of Porsche Riverside!
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by ak13
May 07, 2021 -
Porsche Riverside responded
Thank you so much for your wonderful review! We are so appreciative of your continued business, and we are pleased that Henry could consistently provide you with the quality service that you so much deserve! He will be honored to hear of your very kind words, and we are certain that he will continue to take exceptional care of you in the years to come! Wishing you the safest of travels until we meet again!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
Buying my new Cayenne S at Riverside Porsche was a true
enjoyment and a very pleasurable experience, mainly because of the undivided attention and professional guidance I received from a very knowledgeable
enjoyment and a very pleasurable experience, mainly because of the undivided attention and professional guidance I received from a very knowledgeable Porsche Brand Ambassador, Austin Day! He was very patient with my questions and happy to enlighten me with all the advanced equipment and features the new Cayennes are equipped with. After the purchase, he called to make sure I was enjoying my new Cayenne S, which I am. I have purchased many high-end vehicles over the years and I have never had a better experience as I had purchasing from Austin Day! Thank you!
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by canuck797
Other Employees Tagged:
Rob Owen
, Austin Day
Apr 05, 2021 -
Porsche Riverside responded
Congratulations on your new Porsche Cayenne! We are overjoyed that Austin could be of assistance to you and make your overall buying experience as special as possible! We couldn't be more honored by your wonderful review. Please drive safely, and do not hesitate to give us a call if there is ever anything more that Austin or the team may help you with!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
I want to thank Henry Quesada for taking the time to
listen to the needs I had with my vehicle. I was absolutely satisfied with everything that was done to my new car. The job far exceeded my expectatio
listen to the needs I had with my vehicle. I was absolutely satisfied with everything that was done to my new car. The job far exceeded my expectations. Thanks again for a job well done
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by Jeters_1
Mar 18, 2021 -
Porsche Riverside responded
Thank you for sharing this excellent review! Your safety and satisfaction are of the utmost importance to us, and we are pleased that we could provide you with the top-quality service that you so much deserve. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager