Hector Mendez | Page 12

My last visit for service at Tropical Ford. We have been long time customers at Tropical Ford and have purchased a number of new vehicles at this dealership. The Service Department is top notch We have been long time customers at Tropical Ford and have purchased a number of new vehicles at this dealership. The Service Department is top notch and second to none. The Service Rep that we always prefer is Elsie Martinez. She is so friendly and knowledgeable. When dealing with Elsie, we have no doubt that any concerns or repairs will be handled promptly and correct. Kudos to Elsie and the entire Service Department. T/Y More

by ATOR796495 Verified Customer Verified Customer

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First Scheduled Service Received a warning message via the Ford App indicating that the Restraint Control System had detected a fault & I should contact a dealer ASAP. As th Received a warning message via the Ford App indicating that the Restraint Control System had detected a fault & I should contact a dealer ASAP. As the car (2019 Mustang) had 6K miles, I requested that in addition to correcting the Restraint Control System fault, an oil change & tire rotation be done. The service was performed quickly & I left the dealership after about an hour. It wasn't until I looked over the service invoice that I realized only the oil change & rotation had been done. I called the Service Dept. and inquired about the warning message I had received via the Ford App, and was told that they would research it and call me back. That was three days ago & I have yet to hear from them. I'll take the car in to another dealership and see if they can address the Restraints Indicator Lamp Warning.... More

by johnkemp1 Verified Customer Verified Customer

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NEW TIRES Needed new tires and my front wipers replaced.I didn't have to wait long. Hector from Quick Lane very nice guy. My car feels great. Needed new tires and my front wipers replaced.I didn't have to wait long. Hector from Quick Lane very nice guy. My car feels great. More

by Z_Rivera1987 Verified Customer Verified Customer

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Service center was the best I've ever dealt with Very friendly and professional staff didnt try to gouge us.Shuttle service was a big plus definitely having them take care of my truck in the future.T Very friendly and professional staff didnt try to gouge us.Shuttle service was a big plus definitely having them take care of my truck in the future.The service manager rocks very knowledgable and accommodating. More

by Budd Verified Customer Verified Customer

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Oil Change Had an oil change and the service was good and quick. Hector was very helpful and greeted me with a smile. The best thing is that they are quick. Had an oil change and the service was good and quick. Hector was very helpful and greeted me with a smile. The best thing is that they are quick. More

by LMUNIZ1 Verified Customer Verified Customer

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Fast and Easy Came in for an oil change and tire rotation. From service members greeting me to the service techs all with a smiles and helpful with any questions. M Came in for an oil change and tire rotation. From service members greeting me to the service techs all with a smiles and helpful with any questions. My car was serviced quickly and I was on my way ... More

by SHEA539 Verified Customer Verified Customer

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Great Want to Thank all of you for taking care of my 1997 Ford F-150 for all these years of excellent service. I'm retiring my truck to my son. That lives o Want to Thank all of you for taking care of my 1997 Ford F-150 for all these years of excellent service. I'm retiring my truck to my son. That lives on a small farm in north Florida. I am sure he will be happy with a extra dependable vehicle. Thank You to Hector and Carlos for being so Patient to all my needs I wasn't always the best customer. Thank You Tropical Ford And Thanks To Trevor that worked so mays times on my heater core ,,,What a great mechanic Thank You Too! Thank you To Manager That Got me a rental everytime heator core went out. Thank You More

by PJFL9709 Verified Customer Verified Customer

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Speedy and Efficient Service I got lucky this time. I arrived mid-afternoon for an oil change. They took my car back to the shop right away. They serviced my car quickly and effic I got lucky this time. I arrived mid-afternoon for an oil change. They took my car back to the shop right away. They serviced my car quickly and efficiently. Very pleased! More

by LDEE333 Verified Customer Verified Customer

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Excellent Great location , great customer service , fast service , great price . I totally recommended this place .I live in Clermont , I had bad experience at Great location , great customer service , fast service , great price . I totally recommended this place .I live in Clermont , I had bad experience at ford Clermont . More

by gloriavargas29 Verified Customer Verified Customer

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Fast and Easy They valued me and my time by giving me an accurate time estimate and completed the service on time. Was able to walk in, pay and walk right out into They valued me and my time by giving me an accurate time estimate and completed the service on time. Was able to walk in, pay and walk right out into my waiting vehicle with no fuss! More

by MEDICCHIC911 Verified Customer Verified Customer

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