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Heather Swanson
Heather Swanson at Valley Buick GMC

Heather Swanson

Service Advisor

Valley Buick GMC

7500 145th St W
Apple Valley, MN 55124

4.7
214 Reviews
4.7

214 Reviews

Write a Review

214 Reviews of Heather Swanson

September 27, 2024

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Employee Rating

It was a great, everyone was so nice and if you had a rating of 10 that’s what I would rate you. Will have to settle for 5. Contacted another car servicing and glad. I choose you. More

by Dotti
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Tom Stensrud

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September 25, 2024

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The vehicle I just purchase has some serious issues, probably transmission. No one in top mgmt has stepped forward to let me know they will truly stand behind their product in assuring I will get what I More

by steveglove
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Soller, Tom Stensrud

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Sep 26, 2024

Valley Buick GMC responded

Thank you for sharing your experience with us. We understand your concerns regarding the transmission issues with your vehicle and appreciate you bringing this to our attention. At Valley Buick GMC of Apple Valley, we take pride in our commitment to our customers and their satisfaction. We encourage you to contact us directly so we can address your situation more effectively. Your feedback is important, and we want to ensure that we stand behind the quality of our vehicles. Thank you for your patience, and we look forward to resolving this for you. Sincerely, The Team at Valley Buick GMC of Apple Valley

September 25, 2024

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I had a great experience at the dealership. Friendly staff and quick service witch made my trip in to the dealership easy More

by ken@paulsonbrothers.com
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Paul, Randy Rue, Scott Soller, Tom Stensrud, Joel Mullett

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Sep 26, 2024

Valley Buick GMC responded

Thank you for your kind review! We’re thrilled to hear that you had a great experience at Valley Buick GMC of Apple Valley. Our friendly staff and commitment to quick service are what we strive for, and it’s wonderful to know that made your visit easy. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 25, 2024

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Great service, dependable and trustworthy. Have bought four cars from them and have been pleased. More

by sam_lammers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Tom Stensrud

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Sep 26, 2024

Valley Buick GMC responded

Thank you for your kind words! We are thrilled to hear that you've had great experiences with Valley Buick GMC of Apple Valley and appreciate your loyalty in purchasing four vehicles from us. Your satisfaction means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 25, 2024

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Valley GMC has a very good service department. They work with you to fit into their schedule as quickly as possible. More

by micheal.w.heinrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller

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Sep 26, 2024

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with our service department at Valley Buick GMC of Apple Valley. Our team strives to accommodate our customers' needs promptly. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 24, 2024

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Fine job done in a timely manner Thanks for getting our car ready for our trip More

by JIMMARKWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Tom Stensrud

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Sep 25, 2024

Valley Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that we could get your car ready in a timely manner for your trip. If you need anything else or have any questions, don’t hesitate to reach out. We look forward to seeing you at Valley Buick GMC of Apple Valley again! Safe travels! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 24, 2024

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Friendly, thorough and well organized! The staff are helpful, well trained and try herd to keep the customer up to date. More

by dlroos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Tom Stensrud

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Sep 25, 2024

Valley Buick GMC responded

Thank you for your feedback! We're glad to hear that you found our team at Valley Buick GMC of Apple Valley to be friendly, thorough, and well-organized. Keeping our customers informed is important to us, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 20, 2024

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Everyone at the Apple Valley dealership was friendly, helpful and informative! Stephen explained I detail what the problem was with my Encore. My new best friend ( I can’t remember her name.. ) was at th More

by Goodysal
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen

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Sep 24, 2024

Valley Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience at Valley Buick GMC of Apple Valley. It’s great to know that Stephen was able to explain everything regarding your Encore, and that our team helped make the process smooth for you. We strive to create a welcoming environment, and it sounds like our staff made a great impression. We appreciate your kind words and hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 20, 2024

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Quality customer service and repairs! Staff are always friendly and know customers by name and the maintenance needs for their vehicle. More

by contactbayza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller

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Sep 24, 2024

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you experienced quality customer service and repairs at Valley Buick GMC of Apple Valley. Our team takes great pride in building relationships with our customers and understanding their vehicle needs. We look forward to seeing you again for your maintenance needs! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 18, 2024

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Employee Rating

Very friendly and have always provided complete communication regarding the service timeline of our vehicles More

by ktbuckman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller

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Sep 19, 2024

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you appreciate the friendly service and thorough communication regarding the service timeline of your vehicles. At Valley Buick GMC of Apple Valley, we strive to provide the best experience possible. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

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