Heather Hancock | Page 6

Our experience was the best ever! Our sales person was Star Ritchie. Friday, December 5, my husband and I headed to Roanoke to meet friends for dinner before a Christmas concert. We d Our sales person was Star Ritchie. Friday, December 5, my husband and I headed to Roanoke to meet friends for dinner before a Christmas concert. We decided to leave home an hour ahead of our dinner reservation to “just look” at what cars were available. Star welcomed us when we walked in to Southern Team Subaru. In 45 minutes she found exactly what we wanted and made it all come together so we could make it to our dinner reservation at 5PM. As planned, we returned on Monday, December 8 and finalized the deal. We love our 2026 SUBARU FORESTER! The entire team was wonderful! We especially liked how welcoming they were to our 2 1/2 year old Goldendoodle, Dolly. More

by Coldie6220 Verified Customer Verified Customer

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I had a great car buying experience. I felt valued and appreciated that all my questions were answered thoroughly. Mel was very patient and knowledgeable and made the experience very ple I felt valued and appreciated that all my questions were answered thoroughly. Mel was very patient and knowledgeable and made the experience very pleasant. More

by SHELL.ASHLEY Verified Customer Verified Customer

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Awesome experience! Darius was extremely knowledgeable of the vehicle. He worked with me to achieve a monthly payment that I was very happy with. Darius was very profess Darius was extremely knowledgeable of the vehicle. He worked with me to achieve a monthly payment that I was very happy with. Darius was very professional and helpful throughout the entire process. I will certainly purchase from the dealership again, and ask for Darius. More

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Customer service by salesman (Darrius) and the sales manager was exemplary! Darrius did an awesome job of showcasing the vehicle. I feel I was able to make a well-informed decision with the purchase. manager was exemplary! Darrius did an awesome job of showcasing the vehicle. I feel I was able to make a well-informed decision with the purchase. More

by JWHUNT28 Verified Customer Verified Customer

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Linda met us very soon and helped us with finding a Subaru we liked,she was Excellent. Thank you Subaru we liked,she was Excellent. Thank you More

by BEVERLYGNICHOLS7 Verified Customer Verified Customer

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Staff is great. A big let down was an ad for 0 apr for the car we wanted.The ad was a mistake and the dealership would not honor it.The snafu was a big let down.Other A big let down was an ad for 0 apr for the car we wanted.The ad was a mistake and the dealership would not honor it.The snafu was a big let down.Other than that all was fine. More

by HADBUCS Verified Customer Verified Customer

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Sothern Team Nissan is fair and willing to work with each individual for the best deal. individual for the best deal. More

by GB1599 Verified Customer Verified Customer

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The sales people were courteous and knowledgeable. The process of the sale was very straightforward and much quicker than any car purchase I have made before. The process of the sale was very straightforward and much quicker than any car purchase I have made before. More

by JAMES_OLIVIA Verified Customer Verified Customer

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My team, Holly, Sonia, and Heather were wonderful. No questions left unanswered between the three of them. No questions left unanswered between the three of them. More

by JUSTBJESS Verified Customer Verified Customer

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This was the fourth Subaru and the seventh vehicle we have purchased at this dealership. The sales people we have worked with have been knowledgable and professional and easy to deal with. This purchase have purchased at this dealership. The sales people we have worked with have been knowledgable and professional and easy to deal with. This purchase transaction was easy to do and the explanations More

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