Harry Filo | Page 2

Okay experience but Jack was inexperienced and tried some really awful tactics, like guilting me after giving me a snack, "good thing I brought my lunch today" but the best part was test driving a Prius prim really awful tactics, like guilting me after giving me a snack, "good thing I brought my lunch today" but the best part was test driving a Prius prime and him telling me that it wasn't a hybrid. Maybe do a little research on what you're selling, bro. I drove two hours to get the car and couldn't bring it home that night because they dont detail used cars until after they sell (weird, right?) and so he begrudgingly offered to meet me a half hour away from the dealership, which would save me an hour of travel time. Once I agreed to this, he told me that was a whole hour of his time where he wouldn't be able to sell any cars. Umm... because you're selling a car dude. xxx. Another highlight is him and a manager asking me to pull up similar cars that are cheaper, I was able to easily to do so and call their bluff. BEST PART... going to pick it up and about to drive off the lot and the car wouldn't start. Battery was dead. Jack left the headlights on for us. And couldn't even stay until close to give me the keys. Oh and I just found out they didn't include the POWER CORD for my plug in Prius. Reached out and nothing back. I''ll keep the negative reviews coming and post as many as possible!!!! More

by sebastiantroycovello Verified Customer Verified Customer

Print

As a single mom, I have had past dealerships see me as an easy target when it comes to upping the original quoted price through hidden fees. However, that was not the case with Pedder Hyundai of Poway. They easy target when it comes to upping the original quoted price through hidden fees. However, that was not the case with Pedder Hyundai of Poway. They were the only Hyundai dealership in San Diego and Orange County that gave me the numbers before I came in. The other dealerships gave me partial quotes. My positive experience started with Wesley working with me on the numbers for two Kona's and Moses worked with me in person. The professionalism and people skills that these two young men exhibited was impressive. From start to finish, I was not only relieved by the ease and consistency with the sales department, but also with George in financing. Thank you Pedder Hyundai of Poway for all that you did for my daughter and I. You guys rock! More

by kristenenyedi Verified Customer Verified Customer

Print

The dealership is clean and very appealing to car shoppers. The staff are friendly and polite shoppers. The staff are friendly and polite More

by Iabolhosn Verified Customer Verified Customer

Print

If you're a Senior Citizen, I would stay away from this dealership! They will take every opportunity to take advantage of you with Add-on packing such as GPS Tracking and Special Coatongs. The FTC, Feder dealership! They will take every opportunity to take advantage of you with Add-on packing such as GPS Tracking and Special Coatongs. The FTC, Federal Trade Commission is going after Dealerships that do this. If you've taken out a loan you might not notice it that much but if yhou're paying cash you will. More

by karynsplay Verified Customer Verified Customer

Print

I had a great experience at Pedder Hyundai. Everyone was so friendly and personable. My oil change took less than an hour and I was updated numerous times throughout the process. Everyone was so friendly and personable. My oil change took less than an hour and I was updated numerous times throughout the process. More

by gabriellafuentes50 Verified Customer Verified Customer

Print

It’s always an honor and a pleasure working with the team at Pedder Hyundai. I’ve been part of the Hyundai family since December 2020, and from day one I’ve been consistently impressed by the level of custom at Pedder Hyundai. I’ve been part of the Hyundai family since December 2020, and from day one I’ve been consistently impressed by the level of customer service that goes above and beyond. A special thank you to Moses, Harry, Joey, Jeff, and George for helping me get into my new car, securing the best deal possible, and making the entire experience feel personal from start to finish. An extra special thank you to Moses, who worked with me one-on-one throughout the process. He took the time to go over every detail, answered all of my questions, and made sure I was getting exactly what I wanted. His confidence, kindness, patience, and knowledge made the experience stress-free and enjoyable. At no point did I feel pressured—just genuinely supported and cared for. Thank you to everyone at the dealership who helped celebrate this exciting milestone with me. I’m absolutely elated with my new car and so grateful to continue being part of the Hyundai family. Experiences like this are why I keep coming back. More

Print

I suggest improving post-sale communication and follow-up, so customers receive timely and consistent support even after the purchase is completed. Strong after-sales service and customer satisfact follow-up, so customers receive timely and consistent support even after the purchase is completed. Strong after-sales service and customer satisfaction not only solve issues but also increase future sales, as satisfied customers are the best form of advertising. More

by fahimhariva1 Verified Customer Verified Customer

Print

Victor was awesome helped me with everything took me on test drives on 2 different cars Wesley is cool as xxxx test drives on 2 different cars Wesley is cool as xxxx More

by drewandkatiesdad Verified Customer Verified Customer

Print

I brought my car in for a recall repair. The check-in process was quick, and the staff were polite and efficient. My car was repaired in less than an hour, and they even gave it a wash. It w The check-in process was quick, and the staff were polite and efficient. My car was repaired in less than an hour, and they even gave it a wash. It was nice and clean when I got my car back. I am very happy with this facility. More

by tigerlily0898 Verified Customer Verified Customer

Print

The best experience buying a car ever. They all were polite and generous and have a lot of cars They all were polite and generous and have a lot of cars More

by solorio01 Verified Customer Verified Customer

Print