Harry Faitelson | Page 6

Outstanding is an understatement!!!! When it was time to replace my Lexus, I selected Lexus of North Miami because their service is so good. Well so are their sales! Ask for Harry Faite When it was time to replace my Lexus, I selected Lexus of North Miami because their service is so good. Well so are their sales! Ask for Harry Faitelson. He is a pro on every aspect of the car buying/selling process. Totally customer focused, honest and straightforward. He delivered on everything he said he would and more. I've been leasing cars for 30 years ---, Lexuses for 20 of them, and this was the easiest, most pleasant experience I've ever had. I can't wait to service the car and use all the coupons that came with it for complementary spa treatments at Lexus of North Miami's in-house spa. All aspects of the process far exceeded my expectations. When my lease is up in 3 years, I wouldn't go anyplace else to replace my ES350. More

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Excellent experience I visited Harry Faitelson at Lexus of North Miami at the recommendation of several of my friends who had bought cars from him. Although my initial int I visited Harry Faitelson at Lexus of North Miami at the recommendation of several of my friends who had bought cars from him. Although my initial intention was only to look at a Lexus SUV and obtain a price, I drove out of the dealership with a new RX 350. My friends were right - Mr. Faitelson was not the usual pressure car salesman, but very articulate, knowledgeable and professional. My purchase experience could not have been better, and I recommend him very highly! More

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VERY PLEASANTLY SURPRISED BY SUCH KIND AND PERSONABLE VERY I AM A VERY PARTICULAR CUSTOMER AND WAS QUITE PLEASANTLY SURPRISED AND APPRECIATIVE WITH THE PROFESSIONAL AND PATIENT SERVICE OFFERED IN EVERY WAY BY I AM A VERY PARTICULAR CUSTOMER AND WAS QUITE PLEASANTLY SURPRISED AND APPRECIATIVE WITH THE PROFESSIONAL AND PATIENT SERVICE OFFERED IN EVERY WAY BY OUR SALESPERSON, WHO PAID SINCERE ATTENTION TO ALL OUR REQUESTS AND CERTAINLY WAS KEY IN ASSISTING IN HELPING US IN SELECT THE PERFECT CAR FOR US . I HAVE ALWAYS DREADED GOING TO A CAR DEALERSHIP BUT TO MY SURPRISE, THIS ONE DEFINITELY WAS A VERY UNEXPECTED AND REWARDING EXPERIENCE. !! MR. RON MARTIN WAS ALSO VERY COURTEOUS AND HELPFUL THANK YOU SO MUCH! I LOOK FORWARD TO DRIVING MY LEXUS GS, More

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THE PEOPLE AT LEXUS OF NORTH MIAMI HAS BROUGHT CUSTOMER SERVICE TO A NEW LEVEL. NO GIMMICKS. THEY DO WHAT THEY SAY, AND THE DO IT WELL. I APPRECIATE THE HONEST STRAIGHT TALK WITHOUT THE USUAL CAR SALE NON SERVICE TO A NEW LEVEL. NO GIMMICKS. THEY DO WHAT THEY SAY, AND THE DO IT WELL. I APPRECIATE THE HONEST STRAIGHT TALK WITHOUT THE USUAL CAR SALE NONSENSE PRACTICED AT OTHER DEALERS. I HAD A GREAT EXPERIENCE AND I GOT A GREAT DEAL. More

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Harry provided great service and was very informative. He made the process easy. He acknowledged my needs and meet them. I would recommend him to future buyers and just gave his name to my neighbor, who o He made the process easy. He acknowledged my needs and meet them. I would recommend him to future buyers and just gave his name to my neighbor, who owns a lexus and is ready to buy another. More

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The salesman was very helpful in helping us choose a model, options and color vehicle. He went out of his way to get us the best deal and he explained the options and process to us. The dealership is model, options and color vehicle. He went out of his way to get us the best deal and he explained the options and process to us. The dealership is very luxurious yet comfortable. The service department very quickly takes your car in for service and gives you a loaner. There are enough service people to work on the car so that the car is finished the same day. More

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I am taking the time to send this note and let you know about the experience I had purchasing a Pre-owned, Certified Lexus, IS250 from Lexus of North Miami. I would just like to give you a bit of history s about the experience I had purchasing a Pre-owned, Certified Lexus, IS250 from Lexus of North Miami. I would just like to give you a bit of history so you can understand why I am so thrilled with Harry Faitelson and the dealership. My husband was an Auto Salesman for many years and so I have never had to go to a dealership by myself to purchase a car. As a matter of fact, he always just brought the car home and so I felt like a fish out of water walking into the dealership to actually purchase a car on my own. Harry had helped me when I first purchased a 2007 Lexus IS and so I requested to see him again. I felt I needed the help of a gentleman and that is exactly what I received. He had the car ready for a test drive as soon as I arrived. We spoke about the price and what I could afford. He kept calming me and reassuring me that we would work something out since this was the exact color, and auto that I wanted. He stayed with me, at my request, when I had to go to the finance office which is something I really was not comfortable with. When my husband was alive we always paid cash for the car. I was apprehensive about going in there, but as I said, he was with me the whole time. I did not think I was going to take the car home yesterday, but everyone that helped me was so wonderful. I drove home in my 2008 Lexus IS250, pearl white and was the happiest lady in the world. I would not think of buying any other car in any other dealership. You can be proud of these people that work so hard to make their customers happy. I believe I would have rated them 10 if the rating went that high. Thank you and I wish to thank them for the courtesy given to me. My husband passed away in 2004 so this was a very big step for me and I enjoyed every minute of it. Gail Cohen, 1082 SE 6th Avenue, Dania Beach, Florida 33004 More

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