Hannah Brusseau was a great help, she helped me find the
car I wanted and helped with me finding a great price for the car. I was able to easily trade in my previous car and leave with my new car with no wo
car I wanted and helped with me finding a great price for the car. I was able to easily trade in my previous car and leave with my new car with no worries or regret. I already loved coming to Kia of North Austin by Hannah helped me to continue wanting to come back.
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by Kenneth Prust Jr.
Other Employees Tagged:
Richard Williams
Jan 21, 2025 -
Kia of North Austin responded
Kenneth, we're delighted to hear that Hannah made your experience at Kia of North Austin so positive and seamless. Thank you for sharing your feedback, and we look forward to seeing you again in the future!
Daniel the service tech was awesome.
He wasn’t pushy trying to oversell items. He listened to our concerns and made suggestions. Extremely professional!
He wasn’t pushy trying to oversell items. He listened to our concerns and made suggestions. Extremely professional!
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by Cjtheriot
Service Price Transparency
Other Employees Tagged:
Cory Welch
Dec 16, 2024 -
Kia of North Austin responded
We're delighted to hear that Daniel provided you with such professional service at Kia of North Austin. Thank you for sharing your experience!
I had a wonderful buying experience.
They made me feel comfortable and took very good care of me. Highly recommend
They made me feel comfortable and took very good care of me. Highly recommend
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by Nathan
Other Employees Tagged:
Richard Williams
Dec 05, 2024 -
Kia of North Austin responded
Nathan, we're delighted to hear you had a wonderful experience at Kia of North Austin! Thank you for recommending us and trusting our team with your purchase. Enjoy the ride!
Helpful, professional and knowledgeable staff in service
department and salesperson was very friendly and not high pressure at all.
department and salesperson was very friendly and not high pressure at all.
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by Talktocraig
Service Price Transparency
Oct 30, 2024 -
Kia of North Austin responded
Thank you for the wonderful feedback! We're delighted to hear that our team at Kia of North Austin provided a helpful and pressure-free experience. We appreciate your support and look forward to serving you again in the future!
Excellent service from Hannah!
She is very knowledgeable about the Telluride we leased. This is our 4th Kia from this dealership.
She is very knowledgeable about the Telluride we leased. This is our 4th Kia from this dealership.
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by mfb
Other Employees Tagged:
Bailey Hendrick, Barry
Oct 03, 2024 -
Kia of North Austin responded
We're delighted to hear that Hannah provided excellent service and helped with your Telluride lease at Kia of North Austin! Thank you for choosing us again, we truly appreciate your loyalty.
Kia has always been very good at sending me service
reminders along with any recalls. They schedule everything quickly and have you in and out. Easy to work with and plan around.
reminders along with any recalls. They schedule everything quickly and have you in and out. Easy to work with and plan around.
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by Debbie
Service Price Transparency
Other Employees Tagged:
Benjamin Alexander, Sydney Amburn, Sebastian Carlson
Sep 18, 2024 -
Kia of North Austin responded
Thank you for sharing your experience, Debbie! I’m pleased to hear that Kia of North Austin has been effective in sending service reminders and handling recalls promptly. We appreciate your feedback and look forward to continuing to provide you with efficient service in the future.
Awesome Servicing Department!
So happy with their customer service, so I bought another Kia, This time I got a Sportage and I love it! Hannah in Sales was so awesome, very he
So happy with their customer service, so I bought another Kia, This time I got a Sportage and I love it! Hannah in Sales was so awesome, very helpful and best of all I didn’t feel pressured by anyone. Refreshing change!!
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by Jammsmolt
Sep 16, 2024 -
Kia of North Austin responded
Thank you for the fantastic review! We're thrilled to hear that you had such a positive experience with both our servicing and sales teams at Kia of North Austin. It’s great to know that Hannah provided excellent service and that you felt comfortable throughout the process. Enjoy your new Sportage, and we look forward to seeing you again!
Hannah Brusseau bent over backward to assure a thoroughly
professional and courteous experience. James Underwood was very helpful as well.
professional and courteous experience. James Underwood was very helpful as well.
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by kingsberychuck
Other Employees Tagged:
James Underwood
Sep 06, 2024 -
Kia of North Austin responded
Thank you for your positive feedback! We’re thrilled to hear that Hannah and James provided you with a professional and courteous experience at Kia of North Austin. Safe travels, and we hope to see you next time!
Absolutely the worst to deal with and only cares about
the sale not the customer
the sale not the customer
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by Zhunterm
Other Employees Tagged:
Sydney Amburn, Bailey Hendrick, Derek Martinez
Aug 02, 2024 -
Kia of North Austin responded
Thank you for sharing your concerns. I regret to hear about your disappointing experience. Your feedback is important to us, and we take comments like these very seriously. Our goal is to ensure every customer feels valued and satisfied with their experience.
Please reach out to me directly so we can discuss your concerns in more detail and work towards a resolution. We are committed to improving our service and hope to earn back your trust.
Thank you,
Ben Klein
General Manager
benklein@lithia.com
When you purchase a vehicle at Kia of North Austin, you
have the full experience of the sales staff, finance department, service department, and parts department . Courteous, helpful, and friendly staff t
have the full experience of the sales staff, finance department, service department, and parts department . Courteous, helpful, and friendly staff that go beyond to make You a happy customer.
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by Shopper
Other Employees Tagged:
Bailey Hendrick
Jul 17, 2024 -
Kia of North Austin responded
We're delighted to hear that our team at Kia of North Austin provided you with a comprehensive and positive experience. Thank you for the kind words, and we look forward to serving you again!