HECTOR F. CASTANEDA Jr | Page 2

Honest and helpful! Hector helped me find the car that had everything I wanted! He was patient and there was no pressure to make a decision. It was the best experience I Hector helped me find the car that had everything I wanted! He was patient and there was no pressure to make a decision. It was the best experience I've had when purchasing a car! More

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WONDERFUL EXPERIENCE It was a wonderful and easy experience. Hector was thorough and polite, and I really enjoyed the whole experience. Best car buying experience ever! Wi It was a wonderful and easy experience. Hector was thorough and polite, and I really enjoyed the whole experience. Best car buying experience ever! Will definitely be returning! More

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Excellent! Duval Acura has now put me in my second MDX. I love this vehicle, and thank Hector for making the leasing experience a great one, and Jovie, my Servi Duval Acura has now put me in my second MDX. I love this vehicle, and thank Hector for making the leasing experience a great one, and Jovie, my Service Writer, who makes me feel like "family". More

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The say home is not a place, its a feeling! I am a GM for a company rated #1 in Customer Service and Hospitality! Duval Acura is MY #1 in Customer Service! I have owned great cars but always ser I am a GM for a company rated #1 in Customer Service and Hospitality! Duval Acura is MY #1 in Customer Service! I have owned great cars but always serviced them at random service centers until I bought my first Acura, a 2013 RDX. My husband had a TLX. I came to Duval for service for an oil change and WOW!!! I will probably own an Acura for the rest of my life because of my first experience with Merrick Wade. I love how attentive and genuine everyone is! Jovie, recognizes me as soon as I walk in, Merrick makes sure I always leave happy. I recently went to replace my tires and got to drive an Aspec RDX while my car was being serviced. Jovie remembered I mentioned it several months earlier when I was getting an oil change. Annnndddd I bought the 2019 RDX Aspec! Then my husband brought his lease up to see my car annnnnd walked out with the Aspec TLX. Tim Walker took care of all my needs with my trade in, was so easy to work with, and he has a great sense of humor! Hector, he was just amazing! He listened to my needs, was so personable! Mike, got us in and out of the finance side quickly and very organized! I run a $6.5 million a year quick service restaurant and winning loyal guests for life is my passion, so when I am treated the way I strive to treat others, they gain 100% of my loyalth and my customer base knows who my favorites are too! Love, Love, Love the guys at Duval Acura. I would seriously cry if I ever walked in and Merrick, Jovie, Tim, Hector, or Mike werent there! More

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No BS. Just the right car for You. I was a Honda person when I first went to Duval to service my Fit. I am now a proud Acura RDX parent. Shop S-MART. Shop DUVAL ACURA. I was a Honda person when I first went to Duval to service my Fit. I am now a proud Acura RDX parent. Shop S-MART. Shop DUVAL ACURA. More

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Experience at Duval Acura We really appreciated the service that we received from Cain and Hector. They were very professional and honest. You can trust them when shopping for We really appreciated the service that we received from Cain and Hector. They were very professional and honest. You can trust them when shopping for a vehicle. More

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Fantastic experience! After my beloved 2001 Acura CL kicked the bucket, Acura Duval took me under their wing and were accomadating throughout my search for a new vehicle. A After my beloved 2001 Acura CL kicked the bucket, Acura Duval took me under their wing and were accomadating throughout my search for a new vehicle. As someone coming from a long history of having Acuras in her family, it was a no brainer for my first leased vehicle to be the adorable ILX. Hector and Roger took good care of me, didn't pressure me, and Andrew locked in the terms to make it happen! Love this team and their customer service, top-notch! More

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Great job! We are very impressed with the customer service provided by your dealership. We requested a loaner, as we live in GA, and wanted to shop at Costco wh We are very impressed with the customer service provided by your dealership. We requested a loaner, as we live in GA, and wanted to shop at Costco while the car was being serviced. Jovie, our service person, made this happen and we are very appreciative. Everyone at the dealership couldn’t be nicer. This is the third Acura we’ve bought since moving to GA and the sales people are equally helpful. More

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