Gretchen Guevara | Page 6

We were greeted in under a minute by a knowledgeable salesperson who listened to what we were looking for and then talked through what options were available. Then he showed us the cars that met that cr salesperson who listened to what we were looking for and then talked through what options were available. Then he showed us the cars that met that criteria and took us for test drives of the top picks. Having narrowed down the choices we said we would do some research and be in touch. He was not pushy and did not constantly call me. After my research I decided that I did want to pursue a forester wilderness. He guided us through new and used options as well as buy Vs lease options. Again he was not pushy or neglectful he walked a perfect balance of being invested in helping us without pressuring us. After the car I wanted was selected a very nice and knowledgeable specialist was brought in to explain every detail and button on and in the vehicle. He was patient and thorough. He explained all the safety features and how to enable/disable them. After that it was on to the finance department to do paperwork which I hate. Finance staff was funny, fun and made the paperwork process. Feel like a breeze. They were very upfront with all of their policies and warranties. It felt like they were genuinely trying to get me the best deal. I loved my experience at Premier Subaru in middlbury, they took what I had up to that point been a very painful and tedious search for a vehicle and made it a pleasurable experience. I would highly recommend them to anyone looking to get a new vehicle, or a used one. More

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Great experience from the start to the end. No pressure from Rob the salesman. He showed me the car and we made a deal. Carmine the sales manager gave me a great deal and Carlos went over all t No pressure from Rob the salesman. He showed me the car and we made a deal. Carmine the sales manager gave me a great deal and Carlos went over all the details of the car I purchased. Overall great experience and would definitely recommend them. More

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I had an exceptional experience at this car dealership! From the moment I walked in, Ms. Rachel Santos greeted me with warmth and professionalism. She patiently answered all my questions and guided me thro From the moment I walked in, Ms. Rachel Santos greeted me with warmth and professionalism. She patiently answered all my questions and guided me through the entire car-buying process. The range of vehicles they offered was impressive, and I found the perfect car that suited my needs. Mr Carlos was knowledgeable and went through every detail with me on my new car. The financing process was seamless, and they worked hard to find me a great deal. Overall, I left the dealership feeling satisfied and confident in my purchase. I highly recommend this dealership to anyone in search of a new vehicle! Thank you Rachel, you are the best! More

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Awesome salespeople, front end people. Everyone was so helpful. Being a first time Subaru buyer, I was impressed by the whole Subaru product line. I understand why their customers are so Everyone was so helpful. Being a first time Subaru buyer, I was impressed by the whole Subaru product line. I understand why their customers are so loyal More

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Cassidy and Gretchen were fantastic! Best sales experience I’ve ever had. I knew exactly what I was looking for when I came in and they made it happen. No upselling or trying to get you Best sales experience I’ve ever had. I knew exactly what I was looking for when I came in and they made it happen. No upselling or trying to get you to spend more money than you need too! My fiancé and I will be back in a few months to get him into a Subaru! More

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Friendly staff. The process was quick and easy. They were very flexible working around my schedule. The process was quick and easy. They were very flexible working around my schedule. More

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Friendly and helpful staff, nice facility, easy to get to from the highway made buying my car a relatively painless process from the highway made buying my car a relatively painless process More

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We have bought many cars over the years and this was the best experience we have ever had! My wife even grew up with a step father who owned a dealership - and she never looks forward to going to the dealer best experience we have ever had! My wife even grew up with a step father who owned a dealership - and she never looks forward to going to the dealerships :) After this experience she said "I have never had so much fun buying a car" Michael made it easy and fun. Everyone we engaged with was upbeat and super friendly. Bill and Gretchen were also very helpful and made for a very smooth and pleasant experience. Cassidy pitched in when needed and he was great, too. The facility is brand new and beautiful and the service area is impressive. We had our other Subaru here for service and had a great experience with that as well. High fives for everyone! More

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What a great experience! Rachel Santos helped me purchase my first Subaru, a daunting task for certain. I've worked with many different dealerships since my first car years Rachel Santos helped me purchase my first Subaru, a daunting task for certain. I've worked with many different dealerships since my first car years ago. Rachel represented Premier and the Subaru brand tremendously! My experience was made even better when Carlos Batista, Premier's Product Specialist went through the operation my Subaru Outback during delivery. And then I had service upgrade my rearview mirror, another fantastic experience at Premier Subaru of Middlebury. If you need a car, Premier should be your first stop! More

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This dealership is fantastic. Everyone is very helpful and so nice. Craig Collins did a great job in helping us find a car. He was knowledgeable and awesome. Everyone is very helpful and so nice. Craig Collins did a great job in helping us find a car. He was knowledgeable and awesome. More

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