Gregory Andrews | Page 46

Excellent young man mr Murillo has been an extraordinary help from day one He is always helpful always available and willing be make sure I am ok he offers nothing but mr Murillo has been an extraordinary help from day one He is always helpful always available and willing be make sure I am ok he offers nothing but good service and provides More

Report | Print

I have never regretted servicing my Hondas at Millenium. I have taken all 4 Hondas I have owned so far to this dealership. Because of the quality of the those employed there both the the technical and the se I have taken all 4 Hondas I have owned so far to this dealership. Because of the quality of the those employed there both the the technical and the service people I would not consider going elsewhere. Yes they are occasionally very busy and the wait can be long but they have always worked with me, taking me home in the shuttle or giving me a loaner car when needed. Again the expense can sometimes set one back but they have discounts and coupons and MORE IMPORTANTLY they have never made a repair or maintenance that did not resolve the problem I brought the car in for. Lastly I have never been pressured to spend on a repair/maintenance that went beyond what I was prepared to spend. More

Report | Print

Solid service team Estherlin, Greg and the woman at check out (sorry never got your name) got me in and out quickly-well appreciated, and it was very early in the mornin Estherlin, Greg and the woman at check out (sorry never got your name) got me in and out quickly-well appreciated, and it was very early in the morning.... More

Report | Print

excellent service and staff Mr. Andrews is a top notch number 1 professional in handling my service, kept me informed on the progress of my service and made sure my wait was kept Mr. Andrews is a top notch number 1 professional in handling my service, kept me informed on the progress of my service and made sure my wait was kept to the minimum. More

Report | Print

TERRIFIC & THOROUGH SERVICE WITH A SMILE! We brought our car in to Honda Millennium for an oil change and an issue with a tire and seat belt not locking. Claritza Munoz was our Service Advisor We brought our car in to Honda Millennium for an oil change and an issue with a tire and seat belt not locking. Claritza Munoz was our Service Advisor who had assisted us to get our situation resolved. Claritza was on point! ...She wanted to make sure our vehicle was properly assessed and that it was safe for all our passengers, suggesting that we leave the car to make sure the work was done right away Providing great customer service, Claritza suggested we get dropped off at home and not have to wait in the waiting room for a couple of hours, concerned for our comfort, arranging round-trip Honda transportation for us..Claritza was very attentive, friendly, professional and thorough as she wrote up the work details and also checked to see what work was covered under warranty, which is always appreciated. Her attention to detail is appreciated and makes her a great asset to the Honda Millennium Service Team under the leadership of Service Manager, Greg Andrews. Thank you Claritza for taking care of our car and getting the job done efficiently!!! JoAnn & Paul B.Sherman. More

Report | Print

Service Scheduled appointment via Honda Link app. & Service Advisor, Lilian coordinated & provided excellent customer service. Updated throughout & all ordere Scheduled appointment via Honda Link app. & Service Advisor, Lilian coordinated & provided excellent customer service. Updated throughout & all ordered services + addons completed without issues. Thankyou, Melita More

Report | Print

Exceptional service The service dept at Millennium Honda is one of the very best due to exceptional service provided by knowledgeable, friendly , caring, and efficient se The service dept at Millennium Honda is one of the very best due to exceptional service provided by knowledgeable, friendly , caring, and efficient service managers Greg Andrews, and Steve Brigham and Customer relations manager Marilyn Torres.I would highly recommend Millennium Honda for all your service needs. More

Report | Print

Worst experience After second tow in for a nine month old car, I had to keep calling to get any response as to how long it wood take to fix. Staff could not supply an After second tow in for a nine month old car, I had to keep calling to get any response as to how long it wood take to fix. Staff could not supply answers, promised to call right back and didn't. Each time I called I tried to speak to service manager who was very helpful with previous issue but this time he was not to be found. Car was towed in on Friday and car was not ready until Monday evening. Copies of computer tests indicated car was looked at Monday starting after 3pm. More

Report | Print

Good customer service Lillian was Very helpful, she understood my interest. Lillian made follow up calls to me as to find out if I was happy with the repair. Greg Andrews Lillian was Very helpful, she understood my interest. Lillian made follow up calls to me as to find out if I was happy with the repair. Greg Andrews is a great manager, he took the time to speak with me concerning the defect on my car. He made a follow up visit to rectify the concern. I will be revisiting soon. Thanks m .alladeen More

Report | Print

Greg Andrews understands "customer service." I was very unhappy with my last visit to Millenium when I learned the service rep handling my car went home without telling me the work on my car had I was very unhappy with my last visit to Millenium when I learned the service rep handling my car went home without telling me the work on my car had been completed and left me sitting in their waiting room two hours more than necessary. When I complained to Greg Andrews he apologized and agreed it was handled unprofessionally. He went out of his way to assure me that it will never happen again. And I will never leave my car at Millenium again unless Mr. Andrews oversees the work being done. He treats you as a "person" and not just another "number." More

Report | Print