Greg Taylor | Page 31

Great customer service. Greg did everything he could to help me since the branch on Callahan wouldn’t help. I went to that one first and told them I couldn’ customer service. Greg did everything he could to help me since the branch on Callahan wouldn’t help. I went to that one first and told them I couldn’t do money down. They said okay, came back and said I needed 3k down and I said I can’t do that and he just sat there and looked at me and my husband until we got up and left. He wouldn’t speak to me once I said I couldn’t. I called Alcoa and they said they would do everything possible to get me a new car and they did just that! I can’t thank Gregg and court enough for helping me and my husband! More

by AGP71995 Verified Customer Verified Customer

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Friendly, professional, informative Greg Taylor proved he would go to any lengths to put me in a car I will love. My Forte is fantastic and I will definitely recommend this dealer. Greg Taylor proved he would go to any lengths to put me in a car I will love. My Forte is fantastic and I will definitely recommend this dealer. More

by DAVISLJ081207 Verified Customer Verified Customer

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PROFESSIONAL WITH NO UNPLEASANT SUPRISES THIS WAS THE ONLY ENJOYABLE CAR BUYING EXPERIENCE I HAVE EVER HAD.GREG TAYLOR IS AN EXCELLENT SALESMAN AND GOT WHAT I WANTED.HIS ADVICE ON SELECTING T THIS WAS THE ONLY ENJOYABLE CAR BUYING EXPERIENCE I HAVE EVER HAD.GREG TAYLOR IS AN EXCELLENT SALESMAN AND GOT WHAT I WANTED.HIS ADVICE ON SELECTING THE RIGHT CAR WAS PERFECT. HIS LOW KEY APPROACH IS COMFORTABLE BUT PROFESSIONAL.ITS ALSO OBVIOUS THAT HE GOT THE RIGHT SUPPORT FROM MANAGEMENT. More

by RONALDFLOOD Verified Customer Verified Customer

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12/10 would buy from them again I was buying a car under unusual circumstances where I was still living in Knoxville but working remotely out of state and having to go up and be on s I was buying a car under unusual circumstances where I was still living in Knoxville but working remotely out of state and having to go up and be on site every now and then. I saw the car when I was on site and talked with Greg numerous times before being able to be back in town to actually see the car with my own eyes. Greg went above and beyond answering every random question I had and giving me honest descriptions and pictures of the car. I actually felt so confident in what he was presenting me with I put a deposit on it sight unseen. When I got back to town and came to see the car I couldn't have been more impressed with it and finished signing the paperwork. Everyone at the dealership was friendly and professional and made me feel comfortable in my decision to purchase from Rusty Wallace Kia. There was even a small maintenance need with the car that they handled so quickly and smoothly it was a complete nonissue. I have zero complaints with the entire experience. Thanks to Greg and his coworkers for making this a great first car buying experience for me! More

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Excellent service Excellent customer salesman experience easy from beginning to end. Even calling back same day to make sure everything was ok. Thank you for the great Excellent customer salesman experience easy from beginning to end. Even calling back same day to make sure everything was ok. Thank you for the great experience More

by WANDAMHACOB Verified Customer Verified Customer

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The best The agents ,right on the spot when I arrived to in my case (just to look ) ,they did not blink or give me that oh OK , David Autry ,jumped right in an The agents ,right on the spot when I arrived to in my case (just to look ) ,they did not blink or give me that oh OK , David Autry ,jumped right in an asked all the right questions, an precise to show me what I had asked him to show me , New what he was talking about which expressed me , now I could see a lot of customers, David left for some questions he needed to ask inside, at that time a Manager came an took over also answering all the questions I had left to ask , I have to say this was not the first Dealer I've talked too , how ever it was the last , ever thing I needed that was in my budget, was answered the next day , with all the propnest an knowledgeable respect was given to me . David is one of the best I have ever felt with , NOW , the Service , excellent, I'm not going into what service there is paperwork , again the Service was excellent,, an I will have all my matenance taken care their , Yes happy customer!!! More

by RODHAM138 Verified Customer Verified Customer

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Excellent Made shopping for a car a pleasure. Salesman and finance officer along with manager. I am glad to do business with Rusty Wallace Kia in Alcoa Made shopping for a car a pleasure. Salesman and finance officer along with manager. I am glad to do business with Rusty Wallace Kia in Alcoa More

by WANDAMHACOB Verified Customer Verified Customer

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Thanks for a great experience. Greg Taylor knows how to recognize customer needs and wants perfectly. At no time did I feel like I was getting the typical high pressure sales that y Greg Taylor knows how to recognize customer needs and wants perfectly. At no time did I feel like I was getting the typical high pressure sales that you get at other dealerships. That's what sold me. Greg found the car I wanted and worked to make sure I was taken care of without the high pressure approach. The sales manager and finance person both did a great job too. Thanks for making the whole experience pleasant and getting me in a great car More

by John S Verified Customer Verified Customer

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Unstressful experience🥰🕊✨ Greg told me as soon as we met that he was there to help me find the car That was most suited to my needs and within my financial range! And he did ju Greg told me as soon as we met that he was there to help me find the car That was most suited to my needs and within my financial range! And he did just that? It was a really smooth experience thats usually stressful for me! I was treated with respect and I really appreciate that. Clay in the finance department is excellent at his job with great people skills. I felt like family 🤗 I drove away not questioning my decision! More

by JOYNERVICTORIA Verified Customer Verified Customer

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Courteous We had a mix up in price when we first got there, they surched for a answer , came back and told us no charge for the service today. thanks. We had a mix up in price when we first got there, they surched for a answer , came back and told us no charge for the service today. thanks. More

by NORMAJEAN0626 Verified Customer Verified Customer

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