Greg Russell | Page 41

Premium performance car dealership I was shopping for a very particular (and limited edition) vehicle which was already past the final order date. I stumbled across Colonial on Ford's w I was shopping for a very particular (and limited edition) vehicle which was already past the final order date. I stumbled across Colonial on Ford's website - they had ordered the precise build I was aiming for and it didn't have anyone's name on it yet. George and the team were well-versed in what I'd be looking for. They had no qualms with any special requests - like leaving the plastic on when the vehicle arrived so I had a little less to worry about until I got a protective film installed. In fact, as soon as I broached the subject of license plate frames George knew everything I'd be asking and more. I was able to pick up the car just 3 hours after it got off the truck with fewer than 5 miles on the odometer. The team even installed a couple of aftermarket parts I had purchased ahead of time! George was extremely accommodating throughout the process. I came from about 30 miles away so he made sure to minimize the number of trips I had to take down and coordinate them around my schedule. I had to come down a few days after the sale to finalize inspection and get my winter tires put on - the folks at Colonial were taking time off for the holiday but George arranged for a local shop to do the work, and was happy to pull my trade around so I could get some side-by-sides. The only vaguely negative comment I can make is on facilities - they're certainly cramped and starting to show their age - but Colonial is on top of it and will be moving into a brand new facility in the next couple of months! More

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Easy and fun. What can I say this was the best car shopping experience that I have ever had. John greeted us as soon as we came in the show room. He sat us down and What can I say this was the best car shopping experience that I have ever had. John greeted us as soon as we came in the show room. He sat us down and made sure what we where looking at was a good fit for us. The whole transaction took less then 4 hours and my wife and I could not have been happier. I would recommend Colonial Ford to anyone that was in the market for a car. More

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Very helpful and professional customer service George and John were very accommodating during my process of buying a new vehicle. I am very thankful for their help and profesionalism. Greg was also George and John were very accommodating during my process of buying a new vehicle. I am very thankful for their help and profesionalism. Greg was also very helpful. More

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Ford Escape Buying of my new cars was extremely enjoyable John Collas was so helpful that I had no fear I was making the right decision . I advise any one interes Buying of my new cars was extremely enjoyable John Collas was so helpful that I had no fear I was making the right decision . I advise any one interested in buying a car to visit Colonial Ford of Plymouth . I have been using there service department for years be sure to ask for Joe Murphy . More

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Always A Great Buying Experience We have purchased our 5 Ford vehicles here at this dealership since 2003 and will not go anywhere else. We recommend Colonial to all our friends. Thei We have purchased our 5 Ford vehicles here at this dealership since 2003 and will not go anywhere else. We recommend Colonial to all our friends. Their Service Department is excellent. Just purchased our 5th vehicle last Saturday - a 2017 F250 Super Duty in Race Red. More

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Very Good Experience Very obliging and cooperative staff. They went out of their way to make the process of trading and buying very easy. Service after the sale is excel Very obliging and cooperative staff. They went out of their way to make the process of trading and buying very easy. Service after the sale is excellent. More

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Great Dealership Welcoming dealership, greeted as soon as you walk through the door. John is very easy to work with, not your typical pushy salesman. He doesn't try to Welcoming dealership, greeted as soon as you walk through the door. John is very easy to work with, not your typical pushy salesman. He doesn't try to sell you something you don't want. John was able to locate the exact truck I was looking for. More

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Excellent customer service. Recently traded an explorer in for an F150. The explorer was purchased at Colonial Ford and had all services completed there. All of the staff were fr Recently traded an explorer in for an F150. The explorer was purchased at Colonial Ford and had all services completed there. All of the staff were friendly, helpful, and professional throughout the sales and later service experience. As a result I felt that I needed to purchase my next vehicle from Colonial. The sales and finance staff worked hard to make my experience a positive one and I ended up purchasing a new F150. Thank you Jake, Dwight , Dell , and Vito More

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Colonial Ford is #1 Have owned many Fords. Bought first one from Colonial this week. I have been bringing my cars there for service and am always pleased with the service Have owned many Fords. Bought first one from Colonial this week. I have been bringing my cars there for service and am always pleased with the service people and the work. Very honest and helpful. Dealt with 3 very knowledgeable and helpful people in the buying process. John Collas sales, Dell Roderick sales mngr, Gregg Russell Finance. They were very thorough and eager to please. Great buying experience. Will be going back for my next one in the future. V Pittman More

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satisfied customer Having experienced the sales, service and parts departments of Colonial Ford at various times, I would highly recommend this dealership. I recently p Having experienced the sales, service and parts departments of Colonial Ford at various times, I would highly recommend this dealership. I recently purchased a pre-owned pick-up truck there and the sales consultant, sales manager and financial manager were all extremely professional and helpful throughout the transaction. This dealership personifies the experience all customers hope for whether purchasing a vehicle or having it serviced. They truly value their customers. More

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