Greg Palm
Greg Palm at Lia Honda Enfield

Greg Palm | Page 3

Service Advisor

Lia Honda Enfield

20 Palomba Dr
Enfield, CT 06082

Contact Me
5.0
88 Reviews

Dealership Experience

28 yrs, 5 mos

Industry Experience

46 yrs, 10 mos

Languages Spoken

English English

5.0

88 Reviews

Write a Review

88 Reviews of Greg Palm

October 25, 2023

Dealership Rating
Employee Rating

Wes Lavalley was beyond helpful to my mother and myself when purchasing new cars. He gave us all the information possible and let us make the decision that was best for ourselves. We both purchased new car More

by Lauren Ralston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Boccasile, Wes LaValley

Oct 25, 2023

Lia Honda Enfield responded

Lauren, thank you for sharing your experience with us! We're delighted Wes handled the wishes of you and your mother with the utmost advocacy and grace. Congrats on the new Hondas! Best wishes for safe and pleasant travels on the road ahead, from everyone at Lia Honda!

October 19, 2023

Dealership Rating
Employee Rating

I have repeatedly sent emails to Greg Palm and a phone call to the Honda Service department asking for someone to get back to me regarding service that was recently done there. At 69,884 miles I had front More

by kslater6565
Recommend Dealer
No
Nov 09, 2023

Lia Honda Enfield responded

We sincerely apologize for the inconvenience you experienced and for the delay in our response to your concerns. I'd like to assist you ASAP but need you to first reach out to me directly with your full name so that I may look up your vehicle's records. Thank you for your feedback. Looking forward to our discussion. Luis Nieves lnieves@liacars.com Service Manager Lia Honda of Enfield

October 14, 2023

Dealership Rating
Employee Rating

I had a noise coming from the left front tire and made an appointment. I sat with Greg Palm and described the noise and a short time later Greg said the noise came from a dent in the backing plate of the bra More

by bw0535074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Lia Honda Enfield responded

Thanks for taking the time to review your service experience! We're happy Greg handled your visit with great care and diligence to get you safely back on the road in a timely manner. We hope you'll continue to choose Lia Honda for all your automotive needs!

October 02, 2023

Dealership Rating
Employee Rating

Greg Palms is a very informative in his customer service. I always enjoy going to him when bringing my car in. He tells me what I need now and what I can hold off on if it's not in my budget right now. Thank More

by mltyler413
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Oct 03, 2023

Lia Honda Enfield responded

Thank you for leaving Greg this positive review! We are glad that he is consistently helpful and informative. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 08, 2023

Dealership Rating
Employee Rating

As always, Greg Palm was helpful, listened to my concerns, and clearly explained what and why certain services needed to be done. Thanks, Greg. More

by lbutter715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2023

Lia Honda Enfield responded

Thank you for stopping by to share some kind words on your trusted service advisor, Greg! Nothing means more to us than your total satisfaction, so we're happy Greg always makes sure to address your concerns and give you his best advice. We look forward to making your next appointment just as outstanding!

August 07, 2023

Dealership Rating
Employee Rating

My visit was very pleasant. My service Advisor was very helpful and kind. I was seen right away.And the service I was there for they did on a timely manner. Then the service ad More

by Mainers321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Lia Honda Enfield responded

Thanks so much, Mainers321! Your satisfaction means the world to us, so we're glad your service advisor was there for you at every step in this process. We look forward to making your next appointment just as reliable!

August 02, 2023

Dealership Rating
Employee Rating

Excellent service, work was done in a timely manner. Greg Palm was great to work with. Thanks, Kelly Collins More

by Kelly62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2023

Lia Honda Enfield responded

Hi, Kelly! Thank you for stopping by to let us know you enjoyed your Honda's service visit with Greg. Greg is an awesome person to work with, and we're happy he got your visit completed in a timely manner. We'll see you at your next appointment!

July 19, 2023

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Employee Rating

The service agent Greg Palm has always provided me excellent advice on my car repairs. I feel the information he provides about my repairs is accurate. More

by thomas.cullinan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2023

Lia Honda Enfield responded

Thanks for stopping by to share positive feedback on Greg, Thomas! Nothing means more to us than your complete satisfaction, so 'we're pleased he always takes excellence care of you and of your Honda. Thank you for choosing Lia Honda for your automotive needs!

July 18, 2023

Dealership Rating
Employee Rating

Their service department is THE BEST every time I have dealt with Jesse Robles. I always have an appointment and they get me right in and out. Very informative with any other issues that they saw. More

by Price.christine33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Guzman , Jesse Robles

Jul 18, 2023

Lia Honda Enfield responded

Thanks for the awesome feedback on Jesse! Your trust is an honor we don't take lightly. Jesse will certainly be humbled by your kinds words, and we hope to make your next appointment as pleasant and helpful as always. Thanks for always choosing Lia Honda!

July 18, 2023

Dealership Rating
Employee Rating

I was pleasantly surprised at the service desk with answering my questions and the fair prices for services I inquired about. I was in and out quickly for my oil change as well. More

by Lsc111634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2023

Lia Honda Enfield responded

Thanks so much! We truly appreciate your business in our service department, and we're happy they addressed all of your questions and concerns to your complete satisfaction. Please come see us again some day!

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