Greg Kuhlmann | Page 8

I was well informed and treated courteously. I took in my car for its 60,000 mile service. Some major problems were found. I appreciated that I was well informed and the manager worked with me to I took in my car for its 60,000 mile service. Some major problems were found. I appreciated that I was well informed and the manager worked with me to resolve the issues in a considerate and efficient manner. My service rep was also very courteous and explained things to me. I would like to commend them both for the exceptional job they did with servicing my vehicle. More

by DLILYLOP Verified Customer Verified Customer

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The service team is awesome Always get good work done here that replaced two blown motors in my 2013sti hatchback in a timely manner and got my car to working shape. Always get good work done here that replaced two blown motors in my 2013sti hatchback in a timely manner and got my car to working shape. More

by DEMSTIDRIVER710 Verified Customer Verified Customer

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Service The staff were very courtious, professional, and competent.. I would not hesitate to recomment the Service Shop to anyone. Your Shop, and staff are The staff were very courtious, professional, and competent.. I would not hesitate to recomment the Service Shop to anyone. Your Shop, and staff are one to be proud of !!! More

by Bert Peterson Verified Customer Verified Customer

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Quick & easy Great staff!!!! While my car was being serviced I was able to connect with a couple of the workers by talking and getting to know them by asking quest Great staff!!!! While my car was being serviced I was able to connect with a couple of the workers by talking and getting to know them by asking questions. An after my car was serviced it wasn't like these other shops in Yakima that just want your money, the workers actually continued to talk to me about life where as other dealerships would try to talk you in to buying a new car. Very genuine staff More

by LAVONCHAPMAN17 Verified Customer Verified Customer

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service transmission Service center manager, Greg K, is fully dedicated to making his customers happy with their vehicles. He personally examines and diagnoses problems, Service center manager, Greg K, is fully dedicated to making his customers happy with their vehicles. He personally examines and diagnoses problems, and even does some of the work when it requires special skill. He makes this dealership better than their competitors based on an outstanding service center. Aaron diligently attends to service requests and explains fully and candidly what can be done, and then personally calls with details and followup. He is a real problem solver. More

by CABINGUYS Verified Customer Verified Customer

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30,000 mile service They explained what would be completed during this service, got my car in right away and finished quickly. They even dropped me off and picked me up. They explained what would be completed during this service, got my car in right away and finished quickly. They even dropped me off and picked me up. More

by ANDREWCLENNON Verified Customer Verified Customer

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Another Horrible Dealer Experience Vince is clueless; get rid of him, or get him some training. Greg tried really hard, and would be the only reason I would ever go back. But the experi Vince is clueless; get rid of him, or get him some training. Greg tried really hard, and would be the only reason I would ever go back. But the experience was a typically excruciating dealership extravaganza. I got several WRONG quotes. Then I got meaningless, indecipherable garbage instead of clearly itemized estimate I asked for. And then a new problem discovered at pick up time that would cost $400 to fix. SERIOUSLY?! More

by Dealer Hater Verified Customer Verified Customer

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Great people to work with Always goes above and beyond and a comfortable waiting room. The shuttle driver Wally is always on time. The parts department are always helpful with Always goes above and beyond and a comfortable waiting room. The shuttle driver Wally is always on time. The parts department are always helpful with new accessories for your car. More

by CHRISNKATE2010 Verified Customer Verified Customer

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Great service team! Everyone was very professional and curious. Also, service was done when they said they would be and just overall a very good experience. Everyone was very professional and curious. Also, service was done when they said they would be and just overall a very good experience. More

by OLYBVQZ48 Verified Customer Verified Customer

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Oil change Good service and help Just one thing oil leaking on my cement driveway from under car that was from oil change when I parked car. Good service and help Just one thing oil leaking on my cement driveway from under car that was from oil change when I parked car. More

by BJDANCEALOT Verified Customer Verified Customer

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