Glenn Davis | Page 56

I called this dealership last Saturday because my Saturn Outlook broke down in Lancaster, which is over 50 miles from my house. I spoke to Graham who was more than helpful even though the Service Dept was Outlook broke down in Lancaster, which is over 50 miles from my house. I spoke to Graham who was more than helpful even though the Service Dept was closing in a half an hour. When we arrived, we were informed that Enterprise Rent a Car was closed and we did't know what to do. Graham then said he would give us a car free of charge to drive while ours was being repaired. Not only did he give us a car to drive, he gave us a 2012 CTS-Sweet! my husband and I fell in love with the Cadillac. When I spoke to Graham on Monday, we talked about what was wrong with my car and I expressed an interest in having a salesperson call me. This is where Julie Gardner came into the picture. I spoke with her Monday night, Tuesday we told her exactly what we wanted and they didn't have it on their lot. They located what we found and this is Thursday and I already have my new car! Great service from beginning to end. I will never buy a car anywhere else! More

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just purchased a 2012 Cadillac SRX AWD, Julie is our sales person and went over what we were looking for in a vehicle. We went for test drive and she explained all the options, Glenn went over in depth sales person and went over what we were looking for in a vehicle. We went for test drive and she explained all the options, Glenn went over in depth on the forms and additional coverage and options that we could add on. Before we left Julie went over everything and hepled setup my Onstar account. This is the first dealership that I have been, that makes you feel like family when you walk in the door. More

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Recently bought a CTS-V Coupe, my third new Kelly Caddy and by far the best sales experience so far. Everyone that I came in contact with at the dealership was committed to working a successful deal, but and by far the best sales experience so far. Everyone that I came in contact with at the dealership was committed to working a successful deal, but without the pressure that sometimes accompanies a car buying experience. Howard Solodky, in particular, did a yeoman's job of riding herd on the deal, taking care of details and advising progress. Glenn Davis made the task of finishing the paperwork and wrapping up the deal enjoyable. On the basis of this experience, I highly recommend Kelly Cadillac. More

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Julie was awesome! She listen and knew exactly was we wanted. After our purchase she spent a great amount of time making sure I knew how to use the On Star and all the bells and whistles in my New Saab! wanted. After our purchase she spent a great amount of time making sure I knew how to use the On Star and all the bells and whistles in my New Saab! Glenn the finance manager was very detailed and spent time making sure all the financial paperwork was correct and we understood it. Thanks Kelly Cadillac Saab Sandy Arndt More

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Everyone at Kelly Cadillac was great to work with - Michelle, Allen, Glenn, and Mr. Kelly. They were helpful, super friendly, and very fair to deal with. It was a pleasurable car-buying experience, t Michelle, Allen, Glenn, and Mr. Kelly. They were helpful, super friendly, and very fair to deal with. It was a pleasurable car-buying experience, they easily exceeded my expectations. I would not hesitate to recommend Kelly Cadillac/Saab to family and friends. Thanks everyone! More

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Been to a lot of Cadillac dealers in New Jersey, we were not happy at all. Made a 3hr trip to Kelly Cadillac and all I can say is we will make that trip when it's time for the next CTS Thank you so much not happy at all. Made a 3hr trip to Kelly Cadillac and all I can say is we will make that trip when it's time for the next CTS Thank you so much George and Carol More

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When my wife and I found out that we were expecting our 3rd child, I realized that I would have to trade in my beloved Prius, and the hunt for a minivan was on. After checking out several other vehicles at 3rd child, I realized that I would have to trade in my beloved Prius, and the hunt for a minivan was on. After checking out several other vehicles at other dealers, our search lead us to Kelly. We stopped in to look at a Toyota Sienna that we had seen online. Michelle was quick to greet us, and made us feel at home. The van was in great condition, and for a great price. However, the front passenger seat was replaced with a handicap accessible seat to accommodate the previous owner. While this would be a great feature for some buyers, it would have been a hindrance to us. The seat took up a lot of room, and required the front center console to be mounted in the middle of the van. Michelle was very helpful, and contacted the previous owners to see if they still had the factory seat. They did, and were kind enough to return it. Kelly was able to install the factory seat, and move the console back to the original location! After everything with the seat had been taken care of, we thought that we were in the clear. However, on the day that we were to trade in our Prius, I was headed to work, and some pulled out, and hit the side of my car. Although the damage was not severe, it was still very frustrating, as I was sure that the deal with Kelly would be off. Immediately after working with the police to fill out the accident report, and after working with our insurance companies, I headed into Kelly to let them know what was going on. Geoff was kind enough to work with me, and still honor my trade at full value!!! The other driver claimed liability, and I was able to work with the insurance company to get the vehicle into a body shop, and still complete the deal on the same night as originally planned!! Geoff, Michelle, Glenn, and everyone at Kelly really went out of their way to help us out!!! I've worked with a lot of other dealerships in the past, and have never been treated so kindly!! A big thank you to everyone, and I will definitely be coming back to Kelly when it's time to buy again. More

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THIS WAS A TELEPHONE TRANSACTION OF AN AUTO THAT I SAW ADVERTISED ON EBAY. SINCE THIS WAS A LONG DISTANCE PURCHASE, I AM IN ALABAMA AND THE CAR IN PENNSYLVANIA, I HAD TO RELY ON THE SALESMAN FOR AN ACC ADVERTISED ON EBAY. SINCE THIS WAS A LONG DISTANCE PURCHASE, I AM IN ALABAMA AND THE CAR IN PENNSYLVANIA, I HAD TO RELY ON THE SALESMAN FOR AN ACCURATE DESCRIPTION AND TO HANDLE DETAILS AS WELL AS ARRANGE SHIPPING. I HAVE NEVER BEEN TO THE DEALERSHIP CONSEQUENTLY THIS RATING IS BASED ON MY POSITIVE TELEPHONE ASSOCIATION WITH MARC AND GLENN DAVIS, BUSINESS MANAGER. More

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