Glenn Davis | Page 52

After looking over the inventory I found a Saab 97-x. The expierence of buying from Kelly Cadillac was pain free but more importantly the professionalism and family atmosphere was the true high light. I woul expierence of buying from Kelly Cadillac was pain free but more importantly the professionalism and family atmosphere was the true high light. I would definitly refer friends to Kelly Cadillac for future car purchases. More

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The experience has been excellent with Kelly Cadillac. I reaaly like the free Concierge service of picking up the vehicle for service and providing a loaner car. reaaly like the free Concierge service of picking up the vehicle for service and providing a loaner car. More

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1. How did we do? 5 (1 to 5) - 100% 2. How likely 1. How did we do? 5 (1 to 5) - 100% 2. How likely are you to refer a friend? 10 (0 to 10) - 100% 3. Tell us your story: Since either 1987 o 1. How did we do? 5 (1 to 5) - 100% 2. How likely are you to refer a friend? 10 (0 to 10) - 100% 3. Tell us your story: Since either 1987 or 1988 I have bought all my Cadillac's and one Saab. Additionaly, I have always had my cars serviced at Kelly's - all Cadillacs and my one Saab.Over the years the service people have been wonderful The sales people I worked with were great, they were knowledgeable, explained in detail. They never pushed into any particular car or model.My sales man Howard Solodky made sure we met other workers in the dealership. The workers at every level starting the owners were very friendly and easy to converse. They have been well trainened. More

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Howard, Glen and The Team at Kelly are A plus. Second Howard, Glen and The Team at Kelly are A plus. Second trip in six mmonths and came home with a great car each time. Friendly, easy going, and though Howard, Glen and The Team at Kelly are A plus. Second trip in six mmonths and came home with a great car each time. Friendly, easy going, and thoughtful. Traveled a little, but worth it each time. Give them a try. More

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It could not have been a better experience. It was hassle free. Everyone we met and worked with was professional and friendly. I would recommend anyone looking for a car to go to Kelly! hassle free. Everyone we met and worked with was professional and friendly. I would recommend anyone looking for a car to go to Kelly! More

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I just got home from picking up my new 2012 SRX and I could not be more satisfied. I drove from my home in the Washington metropolitan area 2 hours to Kelly Cadillac in Lancaster, Pennsylvania to buy my could not be more satisfied. I drove from my home in the Washington metropolitan area 2 hours to Kelly Cadillac in Lancaster, Pennsylvania to buy my SUV. I ended up at Kelly Cadillac because of the great experience I had dealing with Marc Gagliardi after being dissatisfied with each of the Cadillac salespersons and dealerships I contacted who were close to home. To me, the purchase of a car is significant transaction. A purchase of this magnitude warranted me doing my homework to be able to make informed choices and decisions. If a dealership cannot or will not help me during the selling process, why would I have any interest or confidence in their products or services after a sale? Marc returned most all of my emails and calls within the hour and without fail every inquiry was returned within 24 hrs. I felt Marc represented my interests to his dealership to help me get the best possible value on my SRX and trade. With Marc’s help, I was able to do all of my due diligence before I ever made the trip to Kelly Cadillac. When I finally made the trip to Kelly Cadillac I only needed to complete the paperwork consummating the transaction and to pay for and pickup our new SRX. Overall, my experience with Kelly Cadillac was outstanding. If my Cadillac product and Kelly Cadillac’s after the sale dealership performance is as good as my experience during the selection and buying process, I will be extraordinarily pleased. In the past I have met and tried to work with salespersons who unintentionally contribute to the poor image many car dealerships and salespersons often have. Kelly Cadillac was very different. What a pleasure it was to deal with their experts who know their business and their products and who seem to be highly motivated to deliver to their customers a professional buying experience and effective service during the selection and purchasing process. More

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Best car buying expierence ever! Customer service was Best car buying expierence ever! Customer service was awesome. Howard and Glenn stayed late to complete the deal. Howard took the time to explain a Best car buying expierence ever! Customer service was awesome. Howard and Glenn stayed late to complete the deal. Howard took the time to explain all of the numerous options in the vechile & show us around the dealership. He was friendly and warm. Very compassionate about his job. He was able to answer any questions without having to look through a book or ask someone elese. Glen handled all of the paperwork. He had everything together and organized. He explained all of the paperwork. Thank You Howard and Glen for going above and beyond, helping to make whole purchase great. Michael & Amy Pawlowski More

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I was very impressed with the Kelly dealership. They treated me like a Queen. When we arrived to get the car everything was good to go, even the insurance was changed , and it was a Saturday. Looking treated me like a Queen. When we arrived to get the car everything was good to go, even the insurance was changed , and it was a Saturday. Looking forward to working with this dealership over the next 4 years with the concierge service for our new Cadillac. More

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Jolyn Graham was very professional and tried to make us feel at home. He didn't take any short cuts in showing me what all the controls were and how to set things. He was more than happy to get different v feel at home. He didn't take any short cuts in showing me what all the controls were and how to set things. He was more than happy to get different vehicles for us to test drive so we bought what we wanted. We also felt Geoff Kelly gave us a fair trade in price for our old car. Glenn took care of all the paper work and explained each document as we signed them. The dealership is absolutely first class. More

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Provided a very competitive price and made the purchasing process very easy. Did what they said they were going to do and did it in a timely manner. Excellent service. Still interested in your satisfaction a process very easy. Did what they said they were going to do and did it in a timely manner. Excellent service. Still interested in your satisfaction after you take delivery. First class in every way. More

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