Glenn Davis | Page 39

Kelly Cadillac for LIFE! From the moment that I drove onto Kelly car lot I was met with the kindest face that you could imagine ~ the smiling face of Mr. Marc Gagliardi He h From the moment that I drove onto Kelly car lot I was met with the kindest face that you could imagine ~ the smiling face of Mr. Marc Gagliardi He has a beautiful and genuine personality, I knew the car that I was interested in from visiting Kelly's website. Marc was very informative about the vehicle and patiently explained the details. I told him that I was just browsing. He was fine with that and did not try to oversell the vehicle. .Long story short I ended up purchasing the vehicle!!! Everyone that I met at Kelly's Cadillac had the kindest personality and pleasant smiles. At no time did I feel pressure to purchase the vehicle. The entire process was smooth. It was pleasant from the gentleman that found me the best rates ~ Mr. Allen Hartz, to the gentleman that explained the paperwork ~ Mr. Glenn Davis and to the gentleman that was with me though out the entire process ~ Mr.. Marc Gagliardi. OH and the Owner was extremely personal and was very kind and funny! I also want to mention Mr. Jon Simmavath, the service consultant who brought me tears when he resolved an issue of my own creating which could have been very expensive! I LOVE everyone that I have come in contact with at Kelly Cadillac and will be a customer for LIFE!! I have been a customer of my former Cadillac dealer for over 20 years but Now I belong to Kelly! More

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Enjoyable experience Knowledgeable staff, approachable and friendly, left with the feeling that they really take customer service seriously and they excel at it. From sta Knowledgeable staff, approachable and friendly, left with the feeling that they really take customer service seriously and they excel at it. From start to finish - it was a very pleasurable experience. More

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Very stress free Very nice people to work with, no pressure. Answered all our questions and made us feel very comfortable we would definitely buy there again. Even gav Very nice people to work with, no pressure. Answered all our questions and made us feel very comfortable we would definitely buy there again. Even gave us a full tank of gas and a used vehicle More

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Excellent experience start to finish I am not from the Lancaster area and discovered Kelly Cadillac from an online ad for one of their cars. I called ahead to make sure the car was still I am not from the Lancaster area and discovered Kelly Cadillac from an online ad for one of their cars. I called ahead to make sure the car was still available and made an appointment with Howard. Everything was ready for my test drive when I arrived. All of the people I meet at Kelly were professional and friendly. I drive many miles each year and buy cars often including Mercedes, Audi, BMW, Volvo, Lexus and Acura. None of these various dealerships has done a better job than Kelly. I highly recommend them and would buy from them again. More

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We had a very positive buying experience. We had a very positive buying experience at Kelly Cadillac in Lancaster PA when purchasing our certified preowned 2015 Cadillac SRX. No high sales pr We had a very positive buying experience at Kelly Cadillac in Lancaster PA when purchasing our certified preowned 2015 Cadillac SRX. No high sales pressure, just friendly, honest, courteous service. More

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Purchase of Cadillac SRX Kelly Cadillac is absolutely the best. We drive 60 miles to get the great service from Kelly Cadillac. We recently purchased a 2014 Cadillac SRX. Howa Kelly Cadillac is absolutely the best. We drive 60 miles to get the great service from Kelly Cadillac. We recently purchased a 2014 Cadillac SRX. Howard the salesman, Allen the manager and Geoff Kelly the owner and Glenn finance made our visit very rewarding without the stress when buying a vehicle. I cannot praise Kelly Cadillac enough for their service expertise and friendly approach. This is my second SRX from Kelly and will be going back for a CTS in the near future. No wonder Kelly Cadillac is the top rated dealer in Pa. More

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Happy to be apart of the Kelly Cadillac Family! Marc and Glenn made the car buying experience enjoyable! I look forward to the excellent customer service I will receive as a new member of the Kelly Marc and Glenn made the car buying experience enjoyable! I look forward to the excellent customer service I will receive as a new member of the Kelly Cadillac Family. I love my SRX!! More

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I'm happy with my purchase. It took a little while, two weeks as matter of fact but I got the car I was watching and Marc came in on his day off to make the deal happen. Everyo It took a little while, two weeks as matter of fact but I got the car I was watching and Marc came in on his day off to make the deal happen. Everyone including Mr. Kelly was great. I look forward to dealing with Kelly Cadillac in the future. More

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Know How To Treat A Knowledgeable Customer All of the personnel I met with at Kelly Cadillac were knowledgeable and professional. They understood that I had done my homework; knew what feature All of the personnel I met with at Kelly Cadillac were knowledgeable and professional. They understood that I had done my homework; knew what features I wanted and what a fair price was for the vehicle I was looking for. They made the purchase and delivery process very enjoyable, with no hassle whatsoever. More

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Marc is awesome! From start to finish Marc was so pleasant to do business with. This dealer is transparent and down to earth. Feels nothing like doing business at a ty From start to finish Marc was so pleasant to do business with. This dealer is transparent and down to earth. Feels nothing like doing business at a typical dealership. Geoff Kelly also made sure we were taken care of and was also very pleasant to meet. We highly recommend this dealer. Marc will definitely take care of you. We didn't even buy a higher ticket Cadillac and actually bought a Nissan from them. But they treated us like any other customer. Great family business with lots of heart. More

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