Giacomo Liparoto
Giacomo Liparoto at Helms Bros., Inc.

Giacomo Liparoto | Page 6

Service Consultant

Helms Bros., Inc.

171-10 Station Road
Flushing, NY 11358

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4.9
684 Reviews
4.9

684 Reviews

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684 Reviews of Giacomo Liparoto

December 26, 2023

Dealership Rating
Employee Rating

Great people! We’ve already leased a dozen cars with Mike and have enjoyed the process each and every time. Thank you!! More

by petroneauto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Nekava

Dec 27, 2023

Helms Bros., Inc. responded

Thank you for your kind words! We're thrilled to hear about your positive experiences with Mike and our team. Leasing a dozen cars is no small feat, and we're delighted that each interaction has been enjoyable for you. Your continued trust and loyalty mean the world to us, and we're grateful for the opportunity to assist you with your automotive needs. If there's anything more we can do to enhance your experiences further, please don't hesitate to reach out. Thanks once again for your ongoing support!

October 16, 2023

Dealership Rating
Employee Rating

outstanding customer service ,i had a great experience and will return to this establishment again. More

by JESSICACHANG86
Recommend Dealer
Yes

Other Employees Tagged: Jason Chen

Oct 18, 2023

Helms Bros., Inc. responded

We know you have choices on where you shop for a new vehicle and are so pleased you chose us. Thank you for the kind words and excellent review. We appreciate it! Reach out with any questions or for any additional assistance. Take care!

October 10, 2023

Dealership Rating
Employee Rating

Jason was amazing in helping me with my lease deal. Totally satisfied with this dealership! More

by HENRYHUANG607
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Chen

Oct 11, 2023

Helms Bros., Inc. responded

Thank you for the amazing review and for choosing us for your new vehicle purchase. We look forward to seeing you again. Take care

October 08, 2023

Dealership Rating
Employee Rating

Experience was excellent. Dealing with Jason as always was first class service. I left him a message, he immediately called me back, found the vehicle i was interested in an More

by MCIRIGLIANO0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Chen

Oct 09, 2023

Helms Bros., Inc. responded

It was our pleasure to get you in the car you wanted. Thank you for the amazing review and kind words for our staff. We are so pleased that you chose us for your new vehicle needs and hope we get to work with you again in the future. Take care!

September 30, 2023

Dealership Rating
Employee Rating

Simply the best, great team . Very professional and helpful, but above all they understand that your time is valuable and they respect that More

by ALEXANDER17
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andrea Kass

Oct 02, 2023

Helms Bros., Inc. responded

Thank you for the amazing review. We are so pleased that you had a 5-star experience with us. We appreciate you choosing us for your vehicle needs and hope to see you again. Please reach out if there is anything we can do for you.

September 24, 2023

Dealership Rating
Employee Rating

Professional, Extremely helpful. From the beginning to the end of the process, Kathleen was very patient, thorough, and knowledgeable. More

by DROGERPHILLIP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2023

Helms Bros., Inc. responded

We cannot express how much we appreciate your business and this review. Thank you for taking the time to recognize Kathleen for her hard work. Please reach out if there is anything additional we can do to assist you. Welcome to the Helms Bros. family.

September 09, 2023

Dealership Rating
Employee Rating

They were both quick and decisive. They were very friendly and give me confidence in my decision. More

by JOANALTES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Altamura

Sep 11, 2023

Helms Bros., Inc. responded

We are so pleased to have exceeded your expectations. Thank you for taking the time to review our dealership and recognize our staff. Please reach out if there is anything additional we can do for you.

September 02, 2023

Dealership Rating
Employee Rating

It took 3 hours to go through the process of taking delivery of a vehicle I was leasing. It appears that there isn't a clear reproducible process in place to get things done in a timely manner. Sor More

by ScottH
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Sep 08, 2023

Helms Bros., Inc. responded

We apologize for the time spent taking delivery. We realize you were working with the newest member of the team which created the delay. We have implemented a seasoned team member to accompany him on his deliveries going forward. Management has been involved and we are extending to you a good will gesture for your inconvenience. In addition you have been provided my cell number for any further needs . Sincerely, Suzanne Cochrane General Manager

Sep 21, 2023

ScottH responded

This post is in followup to my initial post regarding my experience at Helms Bros. Since that time Suzanne, the GM, reached out to me to discuss where things went wrong. Her concern about the details and her willingness to try to "make things right", rather than just brush it under the rug, is to be applauded. This reflects the fact that the dealership wants their customers to be satisfied, which is something that has become increasingly more difficult to find in today's auto industry. First rate customer service after the sale is a major component of the ownership experience. I give them 5 stars for this.

August 08, 2023

Dealership Rating
Employee Rating

Jason Chen is great. Very professional and friendly, easy to work with. Would recommend him to other buyers. More

by ZONGQING236
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jason Chen

Aug 08, 2023

Helms Bros., Inc. responded

We appreciate you choosing us for your vehicle needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

July 31, 2023

Dealership Rating
Employee Rating

Just purchased my third Mercedes from Jeffrey. He’s a gentleman and extremely professional Another great experience More

by MANYKE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Stampler

Jul 31, 2023

Helms Bros., Inc. responded

We cannot express the amount of appreciation and gratitude we have for you. Thank you for always choosing us and for taking the time to recognize Jeffrey. We look forward to the next time we get to see you. Until then, please let us know if there is anything that we can do for you.

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