German Zamudio | Page 2

Great dealership and Great people there. Pat Malik is the Best of Bests there ! This is our third vehicle from him and many more to come !!!Thanks Pat !!!!! Best of Bests there ! This is our third vehicle from him and many more to come !!!Thanks Pat !!!!! More

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Excellent service from Steve Grfady We have bought our last four cars here and are very satisfied with the service. When we bring in a car for maintenance the job is always done efficie We have bought our last four cars here and are very satisfied with the service. When we bring in a car for maintenance the job is always done efficiently. More

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Customer Service and prices are abysmal I had the transmission light go on and took the truck to Valley Honda. I was informed that one of the catalytic converters needed replacing. It had I had the transmission light go on and took the truck to Valley Honda. I was informed that one of the catalytic converters needed replacing. It had to be ordered. They said they would call when it came in but I had to pay for the parts upfront. I reluctantly agreed to do so and waited over a week with no call from them. I called and yes the parts were in and I can bring the vehicle in and they would install them. In the process of installing, now another problem was found, (A cap was leaking) and that had to be replaced. Needless to say, they kept coming back with more to fix. After complaining to the service manager about the additional costs that appeared to be their fault, the price was reduced but they still wanted me to pay for other parts that needed to be ordered. I refused and got out of there as quickly as I could. What a ripoff. I thought based on the reviews, I would get good service. Instead I payed three times as much if I had gone to a local repair shop. Avoid them if you can.... More

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Great service! I had bought the used 2007 Honda Odyssey the night before. In the morning there seemed to be a problem with the sliding side door latch mechanism. Too I had bought the used 2007 Honda Odyssey the night before. In the morning there seemed to be a problem with the sliding side door latch mechanism. Took it in assuming they would just lubricate the bearings or the linkage. As I waited in the waiting area they inspected it. 1/2 hour later, German, the service consultant informed me that the technician found that the rollers were worn. Consulting with the service manager they decided to replace the rollers on both sliding doors, free of charge! I certainly was not expecting that. A used car is normally "as is", but here they stepped up, which they didn't have to, and took on the cost of the repair. Thank you very much from me and my wallet! More

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