Gerard Dumas | Page 9

3rd car I've bought from Rizza. Always a great experience and will continue to use and recommend them to friends and family in the future. and will continue to use and recommend them to friends and family in the future. More

by LLMetcalf Verified Customer Verified Customer

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I absolutely loved my Acura TLX, but I will never buy/lease another Acura from Joe Rizza. The first bad impression, the salesperson, Gerald Dumas, did not give me the time of day!! He talked down to buy/lease another Acura from Joe Rizza. The first bad impression, the salesperson, Gerald Dumas, did not give me the time of day!! He talked down to me when it came to pricing, like I couldn't afford it, and he was short with me and my parents. It was so bad I rethought getting an Acura. I went back there and dealt with the Sales Manager directly and told him about my bad experience. With no communication with the salesperson i got a great deal and left with the car I wanted. Returning my lease: HORRIBLE EXPERIENCE. I have never leased a car before so I did not know the process. I went to the dealership to ask questions so I would be prepared and I didnt end up with unexpected charges. I was told once the process started I would have 2 weeks to return the vehicle to Rizza. I called Rizza for more information and a very rude woman in the service dpmt told me to call Acura Financials, I was confused, but she just kept repeating that without providing any additional guidance. I looked up the number for Acura Financials and they informed me that everything the people at Joe Rizza told me was inaccurate, after that it was super easy. More

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I’ve looked almost a year and finally found the car I wanted. Thanks for the great deal! It was a very smooth purchase process. wanted. Thanks for the great deal! It was a very smooth purchase process. More

by EKOELLING Verified Customer Verified Customer

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Bought a Acura certified MDX 2020. No nonsense, responsive, thorough on feature and option explanation. Explained new extended bumper to bumper warranty. Quick processing, not pushy on up charges responsive, thorough on feature and option explanation. Explained new extended bumper to bumper warranty. Quick processing, not pushy on up charges. More

by Bri Doove Verified Customer Verified Customer

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Great experience with the GM & the sales person. Everyone was warm and friendly. I got great service. As always such a pleasure to do business with you guys. was warm and friendly. I got great service. As always such a pleasure to do business with you guys. More

by DARNFAR Verified Customer Verified Customer

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This was my third car in a row that I’ve purchased at this location! Gerad and the team took great care of me again! this location! Gerad and the team took great care of me again! More

by NOELLE.MCDONALD Verified Customer Verified Customer

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Awesome dealership! I appreciate the great service and professionalism right down to the cashiers. I also appreciate how the entire dealership focuses on customer satisfaction. professionalism right down to the cashiers. I also appreciate how the entire dealership focuses on customer satisfaction. More

by ERIECATIZ Verified Customer Verified Customer

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Great dealership to purchase a car from. Everyone is always professional. Great people to work with all the time. Not once have I went there & had a problem. Great job guys!! always professional. Great people to work with all the time. Not once have I went there & had a problem. Great job guys!! More

by lindacribbs Verified Customer Verified Customer

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pleasant low pressure environment at Lexus we get popcorn and soft drinks while waiting for service. this would be a nice addition for acura. still the visit was pleasant . at Lexus we get popcorn and soft drinks while waiting for service. this would be a nice addition for acura. still the visit was pleasant . More

by RWAHLEN Verified Customer Verified Customer

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My experience with Joe Rizza Acura was wonderful. I would refer them to my friends and family. Great customer service, very professional, and clean atmosphere. was wonderful. I would refer them to my friends and family. Great customer service, very professional, and clean atmosphere. More

by JENNIFER.JUAREZ78 Verified Customer Verified Customer

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