George Peters

Alex is very professional and helpful. Dealership is as also nice and staff are quick to assist. Only complaint I have is when it comes to finalizing the deal, numbers will significantly g Dealership is as also nice and staff are quick to assist. Only complaint I have is when it comes to finalizing the deal, numbers will significantly go up because of The add ons. If you don’t take those insurance offers, they will tell you that the APR you agreed on will not be used and a new higher interest will be applied unless you add the supposed to be optional warranties. More

by Cholo Verified Customer Verified Customer

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At the service desk, seemed like “service” was missing a bit. On a slow Tuesday afternoon, (slow being admitted by the service desk personnel and tech workers leisurely waiting for customers arrival), 3 ser bit. On a slow Tuesday afternoon, (slow being admitted by the service desk personnel and tech workers leisurely waiting for customers arrival), 3 service desk personnel basically ignored my arrival - 1 kept working on his computer, 1 doing paper work and 1 stayed on the phone with a customer. No eye contact or even a greeting smile of acknowledgement. Even if they are so busy, my human expectation was at least a hello or a non verbal “hello” with a minimum of eye contact and a smile. When asked who can help me, 1 on the computer said the other 2 will help. The 2nd person not on the phone, replied “NO” and pointed to the 3rd person on the phone. Seemed rude. But ok. Finally when the 3rd person got off the phone, then we were back in business. No issues afterwards. Point of this write up - your service desk personnel need training in customer service. If they keep behaving like they did, more not so positive reviews will keep coming and more customers will feel the pain at your dealership. More

by TXRENTAL2012 Verified Customer Verified Customer

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The dealership also offers a great selection of cars, and the customer service was top-notch. I highly recommend for anyone in the market for a new or used car. the customer service was top-notch. I highly recommend for anyone in the market for a new or used car. More

by MAYSIEGONZALEZ65 Verified Customer Verified Customer

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We have been using Shottenkirk Nissan for over 5 years now and we are always very well taken care of. George is amazing, he has 10/10 customer service. now and we are always very well taken care of. George is amazing, he has 10/10 customer service. More

by AMANDABEATTY83 Verified Customer Verified Customer

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Always receive an exceptional service provided by George Peters and appreciate the personal customer service. Peters and appreciate the personal customer service. More

by VYAZMIN21 Verified Customer Verified Customer

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Best service center in the city. Tech is a genius. I was in and out rapido Tech is a genius. I was in and out rapido More

by HOUSTONIMPORTS Verified Customer Verified Customer

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Very good service, George is the best there is here. Very detailed and friendly. He is awesome!! Very detailed and friendly. He is awesome!! More

by VESPIEBRENDA Verified Customer Verified Customer

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Service was great. 👍 Got an oil change and tire rotation. George was helpful and friendly. The video updates were great too. 👍 Got an oil change and tire rotation. George was helpful and friendly. The video updates were great too. More

by GINCHU Verified Customer Verified Customer

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Martin help me out to resolve some of the recommendations for critical repair( a very misnomer). But it is in the dealership for agreed repair. Pick it up tomorrow. for critical repair( a very misnomer). But it is in the dealership for agreed repair. Pick it up tomorrow. More

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Very nice staff! They made it so easy to come in, and even provided some toys for my toddler to play with while we waited! They made it so easy to come in, and even provided some toys for my toddler to play with while we waited! More

by NICHOLASZANDER18 Verified Customer Verified Customer

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