George Franqui | Page 15

Recent purchase of 2020 Santa Fe Tom Van & Pete Warner teamed up wonderfully in being able to create a deal that made it possible for us to drive in with our 2014 Santa Fe for service Tom Van & Pete Warner teamed up wonderfully in being able to create a deal that made it possible for us to drive in with our 2014 Santa Fe for service - and (very unexpectedly) drive home in our new 2020 Santa Fe. Sal Pistone also did his part to make the process pleasant and easy. And, as always, George Franqui was extremely attentive about the service we initially came in for, More

by TERRAQUEST.MV Verified Customer Verified Customer

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Service of Genesis. Great service I have been coming to your dealership since 2003 and I have always received great service and on time. Today was no different. Thanks Great service I have been coming to your dealership since 2003 and I have always received great service and on time. Today was no different. Thanks More

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Well taken care of! I hope I picked the correct George in the service department. I have dealt with George several times now, and found him to be a very professional and I hope I picked the correct George in the service department. I have dealt with George several times now, and found him to be a very professional and helpful person that goes out of his way to satisfy the customer More

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Service Valet This was the first time that I took advantage of the Service Valet pickup and delivery and it worked out very well. I had my car service and was able This was the first time that I took advantage of the Service Valet pickup and delivery and it worked out very well. I had my car service and was able to continue working throughout the day! Friendly valet driver and, even though only basic maintenance was performed, all went smoothly. More

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Very helpful and knowledgeable. The service is great. They were helpful in getting a new car. They were polite. Time in and out of service very good. Place is neat and clean. The service is great. They were helpful in getting a new car. They were polite. Time in and out of service very good. Place is neat and clean. More

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Visit George is always helpful and I get good service each time. I appreciate the fluids being checked along with other amenities. The waiting area is plea George is always helpful and I get good service each time. I appreciate the fluids being checked along with other amenities. The waiting area is pleasant to stay in too. More

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Service Advisor George our service advisor carefully explained what needed to be done so that we understood the need for the recommended service. He is always pleasan George our service advisor carefully explained what needed to be done so that we understood the need for the recommended service. He is always pleasant and professional. The service work done was excellent. More

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Okay, typical car dealership Staff was polite, and helpfull, and did their best. I was not looking to buy a new car, I brought my 2017 Tucson in for an oil change. While we were w Staff was polite, and helpfull, and did their best. I was not looking to buy a new car, I brought my 2017 Tucson in for an oil change. While we were waiting, a salesman came over and asked if we would be interested in a new 2019 Tucson for lower monthly payment, and possibly no out of pocket expense. Long story short, my monthly payment is now HIGHER than before. In all fairness I take full responsibility for everything. The lesson here is don't trade , or sell your vehicle unless the note is paid off. More

by JFAIELLA7 Verified Customer Verified Customer

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Routine Service Thoroughly satisfied with service advisor George Franqui and service department staff. My vehicle was serviced in a timely manner and thoroughly wash Thoroughly satisfied with service advisor George Franqui and service department staff. My vehicle was serviced in a timely manner and thoroughly washed as well. Waiting area is very nice. More

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Amazing Service I took my 2015 Sonata in for service. As I drive 180 miles a day to/from work my car had approx 160,000 miles on it. It was driving differently, so I I took my 2015 Sonata in for service. As I drive 180 miles a day to/from work my car had approx 160,000 miles on it. It was driving differently, so I knew something was wrong. I expressed to George my concern about the car breaking down and I may need a new car. This is where Tom enters the picture. Tom talked to me about the benefits of getting a new car sooner rather than later; my car would continue decreasing in value. Tom was extremely patient and ensured I understood my options. He asked what I wanted and worked hard to ensure I left with the car I wanted, with payments I was comfortable with. I never felt lead or pushed. When I was indecisive he gave me space to think and continued to answer all of my questions (more than once). George and the mechanic (I don’t remember his name, but he was great also), explained my car needed a tune up and 2 tires. There was no way to predict how long the car would continue running without needing further repairs. After deciding to purchase a new car I had the pleasure of meeting Charles. Charles explained every step of the financing to me, why I was signing every piece of paper and what every service provided. Charles also answered question regarding refinancing for lower interest rate and when would be a good time. Tom, George and Charles are the reason this is the third car I have purchased from Jenkins Hyundai and why I would definitely recommend them and you. They treated my like family, not just a customer. More

by CHERYL.PETTWAY Verified Customer Verified Customer

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