Gena Sanchez | Page 14

Sales and finance were easy to deal with and very helpful. They made me feel at home. Introduced me to all departments. Went over the new truck's features and made sure I was pleased.Sales agent "Jim A" is gre They made me feel at home. Introduced me to all departments. Went over the new truck's features and made sure I was pleased.Sales agent "Jim A" is great. Braeger found the truck I wanted and did a great job of getting it ready for sale. Financing was very smooth.Well organized new buildings. I was impressed. More

by MATT0752 Verified Customer Verified Customer

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Warranty work Needed truck bed repaired people were friendly repair done quickly work done well everything's good used breather ford before would recommend to fri Needed truck bed repaired people were friendly repair done quickly work done well everything's good used breather ford before would recommend to friends and family More

by WEBERINNB Verified Customer Verified Customer

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Body shop Gena is the best person to work with when you need your truck or fix the right way the first time take it to breager ford body shop Gena is the best person to work with when you need your truck or fix the right way the first time take it to breager ford body shop More

by rychecky Verified Customer Verified Customer

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What a fantastic experience. Working with Joseph Sardina was wonderful his attention to detail is amazing. Nick in finance was as friendly as everybody else in the dealership. Working with Joseph Sardina was wonderful his attention to detail is amazing. Nick in finance was as friendly as everybody else in the dealership. I came in to get an oil change and walked out with different car. My wife loves it we are very happy. More

by john.orlowski Verified Customer Verified Customer

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Another great service experience at Braeger Scott Hansen and the body shop team did a great job with my BMW. They are friendly, professional, knowledgeable, and really strive to take the best ca Scott Hansen and the body shop team did a great job with my BMW. They are friendly, professional, knowledgeable, and really strive to take the best care of me as the customer! More

by Sean Verified Customer Verified Customer

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Great Service, fair deals. Jessie is the best. Purchased several vehicles, all good. Service is excellent. Love my Explorers. Immediate attention and friendly staff. I trust what they tell me abou Purchased several vehicles, all good. Service is excellent. Love my Explorers. Immediate attention and friendly staff. I trust what they tell me about my cars. More

by csites Verified Customer Verified Customer

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Top Notch!! When I signed on to this one website, I thought that I was just looking at inventory. In reality, I was signing on to a referral service and received When I signed on to this one website, I thought that I was just looking at inventory. In reality, I was signing on to a referral service and received multiple emails and telephone calls from several dealerships...including one from Rudy Johnson at Braeger Ford. What made Rudy stand out from the pack was that, after a few days, he was the only one who was following up personally and directly; not using templates and mailing lists. Rudy was professional, gracious, and knowledgeable. I felt very comfortable working with him, and that made for a most pleasant experience. I will have no reservations referring Rudy or Braeger to friends and family. More

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excellent sales & service Keri and the good folks at Braeger Ford helped pave the way for us to re-lease another Ford Escape. great sales & service department here! Keri and the good folks at Braeger Ford helped pave the way for us to re-lease another Ford Escape. great sales & service department here! More

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Could not have been a better experience Tranny went out on my '02 F150 and needed something fast. Ryan bent over backwards to get me a vehicle fast. They had to trade one of their F150 Plati Tranny went out on my '02 F150 and needed something fast. Ryan bent over backwards to get me a vehicle fast. They had to trade one of their F150 Platinum trucks with another dealership to secure my '14 black F150 I was looking for. Ryan was very professional and upfront throughout the whole process. After I got home I noticed one of the 4X4 decals was damaged. I called Ryan who then ordered one that day. By the time I went in the next week to have it put on, I had scratched the sides near the top of the bed. When installing the new decal, Gena had the scratches buffed out and were barely noticeable. All in all the experience at Braeger Ford went smoothly and am glad I chose to buy from them. More

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Very informative however not pleased with results Gena was very informative on my rust issue quarter panel Ford Escape 2012 however, Ford's policy would not repair the issue at no charge. My thought t Gena was very informative on my rust issue quarter panel Ford Escape 2012 however, Ford's policy would not repair the issue at no charge. My thought this is a manufacturing problem direct with Ford and they should stand by name. The rust issue is a common occurrence with Ford Escapes. and they should be held liable. Gena approached this issue professionally and answered all my questions but her hands were tied. More

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