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Gary Thomas
Gary Thomas at Walser Subaru

Gary Thomas

Walser Subaru

14900 Buck Hill Road
Burnsville, MN 55306

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4.8
16 Reviews
4.8

16 Reviews

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16 Reviews of Gary Thomas

October 28, 2026

Dealership Rating
Employee Rating

They are very personal & friendly. Always listen to the customer. I am very pleased with the service at Subaru. More

by nurseshari16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Holly Fritz , Everyone in the service dept.

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Oct 28, 2026

Walser Subaru responded

We're happy you felt heard and received welcoming, attentive care during service on your Subaru Impreza. Thank you for the five star rating! Walser Subaru Team

October 27, 2026

Dealership Rating
Employee Rating

Friendly no need to write more. Thanks for asking. I dislike surveys no further comment More

by kim.je.little
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Holly Fritz, Dani Platteter

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October 23, 2026

Dealership Rating
Employee Rating

I had the best professional experience ever in my life , Working with Jess .Thanks for everything Jess!!!! More

by asana.henry5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Holly Fritz, Dani Platteter , Jess

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Oct 23, 2026

Walser Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Walser Subaru Team

October 22, 2026

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Employee Rating

Always courteous, knowledgeable, and I appreciate the loaner cars for lengthier appointments. Yesterday’s oil change and tire rotation was super quick! More

by kjrmagnolia
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 22, 2026

Walser Subaru responded

Knowing that our loaner vehicles and friendly, informed assistance enhanced your visit is rewarding. We’re pleased we could complete the oil change and tire rotation on your Forester Hybrid so quickly. Walser Subaru Team

October 22, 2026

Dealership Rating
Employee Rating

Very friendly. Nice video. Very efficient. Explained everything to me and answered all my questions. A very pleasant experience. Made sure my headlights were set ba More

by jen41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Holly Fritz, Dani Platteter

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Oct 22, 2026

Walser Subaru responded

Clear communication is at the heart of how our service team operates. We’re glad you appreciated the video walkthrough and found our process efficient and friendly. Ensuring your Subaru Crosstrek’s headlights were reset to auto was our pleasure, and knowing you left fully informed means a great deal to us. Walser Subaru Team

October 20, 2026

Dealership Rating
Employee Rating

Respectful, clean, very helpful to make the best choice for us in choosing our vehicle. More

by gmtoad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Holly Fritz, Dani Platteter , Austin

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Oct 20, 2026

Walser Subaru responded

Hearing that you found our team courteous, our shop clean, and our guidance helpful means a lot to our service team. We’re pleased we could help you choose the right service plan for your Subaru Outback. Walser Subaru Team

October 19, 2026

Dealership Rating
Employee Rating

I appreciate the quick, reliable service and the clear communications that I receive from the service adviser and the mechanic working on my car. More

by jimdipeso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Holly Fritz, Dani Platteter

Print
Oct 19, 2026

Walser Subaru responded

Clear communication and dependable service are at the heart of how our service team operates. Knowing that you found the service on your Subaru Forester prompt and clear means a lot to our team. Walser Subaru Team

October 19, 2026

Dealership Rating
Employee Rating

Long wait for an oil change, but probably typical for a dealership. Friendly enough staff. More

by caadelm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 19, 2026

Walser Subaru responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Walser Subaru Team

October 16, 2026

Dealership Rating
Employee Rating

Courteous and thorough, but the car still has a heavy acrid odor. Discouraging to live with More

by sleifeld1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Holly Fritz, Dani Platteter

Print
Oct 19, 2026

Walser Subaru responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Walser Subaru Team

October 15, 2026

Dealership Rating
Employee Rating

The buying process went very smoothly and was stress free. The salesmen, Anthony Johnson, handled all of my document and information requests efficiently and promptly. Highly recommended! More

by themcshanes2005
Recommend Dealer
Yes

Other Employees Tagged: Holly Fritz, Dani Platteter

Print
Oct 15, 2026

Walser Subaru responded

We’re glad the purchase of your used Ford Edge felt effortless from start to finish. Knowing our team could handle your documentation and information requests so quickly is rewarding. Thank you for recommending us. Walser Subaru Team

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