Gary Ross | Page 2

Great Mechanics, good service. Nice place to buy a vehicle. Good location. Friendly people. Fire service. Nice place to buy a vehicle. Good location. Friendly people. Fire service. More

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It was the most seamless process ever! In and out with a brand new car in 2 hours! Customer service was TOP notch!!! I was treated so well and will definitely return for any future purc In and out with a brand new car in 2 hours! Customer service was TOP notch!!! I was treated so well and will definitely return for any future purchases!! More

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Every professional, good listener. Compassionate, Knowledgeable on all aspects of CARS and most of all always on time promised. Compassionate, Knowledgeable on all aspects of CARS and most of all always on time promised. More

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I be was treated with respect and the staff went out of their way to help me( I walk with a cane). I always buy my cars here and I have maintenance work done at Jeff Belzer Jeep in Roseville. Thanks for g their way to help me( I walk with a cane). I always buy my cars here and I have maintenance work done at Jeff Belzer Jeep in Roseville. Thanks for great work! More

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I have all my service done at Jeff Belzer’s Roseville. These guys are the best! These guys are the best! More

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The Service department is so amazing. Very friendly, always keep you informed. I do not mind one bit going in for oil changes and routine maintenance. Very friendly, always keep you informed. I do not mind one bit going in for oil changes and routine maintenance. More

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Jeff Belzers had the right Gladiator we were looking for and did a good job getting us a deal we were satisfied with. and did a good job getting us a deal we were satisfied with. More

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Both kevin in parts as well as Gary were great to work with. Both timely and professional. I look forward to working with the dealership for years to come with. Both timely and professional. I look forward to working with the dealership for years to come More

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Have used this dealership for many years. Have also know Gary for a long time and he is a great service advisor. He listens to me when I have an issue with my car and explains what is going Have also know Gary for a long time and he is a great service advisor. He listens to me when I have an issue with my car and explains what is going on as it's repaired. He treats customers kindly and with respect. More

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Copied from my review on another website as I got an email to rate my service on multiple sites: Took vehicle in for basic service and recall, and got it back in worse physical condition. Service d email to rate my service on multiple sites: Took vehicle in for basic service and recall, and got it back in worse physical condition. Service department detailed replacing condenser for ac but did not replace broken clips on trim while removing front bumper. Passenger trim flew off and hit car behind me when pulling into the freeway. Had cabin air filter replaced. Service technician on dash cam complained how terrible they are to replace and does not put strap back on, causing glove compartment to slam down instead of come out gradually. Did not tighten plastic engine cover bolt causing washer to make noise while driving (obviously minor issue, but no attention to detail) - told me there were only clips on the cover when I returned to explain issues, so I had to show them the bolt. "No step" trim showed new signs of wear/bending , stated they didn't believe it was caused by them. To be fair, after taking it back and explaining the issues, they did correct their mistakes and replaced trim, fixed the glove compartment, tightened the bolt, and replaced the no step (and explained again that it was a courtesy as they didn't think that specific issue was caused by them). Cost about $100 extra in transportation fees and lost time as I was without a vehicle for an extra day while they corrected their mistakes. Although these are minor issues, it makes me question the integrity of the other work that was performed (as I ideally shouldn't have to check their work) More

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